Access Guide
Opening Times (Garden Centre)
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 09:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday 09:00 - 17:00.
- Sunday 10:30 - 16:30.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Shepreth.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front of the garden centre.
- The car park type is open air/surface.
- There is/are 1 Blue Badge parking bay(s) within the car park.
- The nearest Blue Badge bay is 6m (6yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are loose chippings.
- The car park surface is loose chippings.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- There are two bays outside the entrance which are signposted for disabled users.
- These bays are not marked out and are close to the entrance.
- The car park has some uneven sections and assistance can be provided if required.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) by sliding.
- The door(s) is / are double.
- The door(s) is / are permanently held open.
- The width of the door opening is 190cm (6ft 3in).
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Comments
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- This entrance can be used as an exit also.
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
Outside Access (Main Exit)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) by sliding.
- The door(s) is / are double.
- The door(s) is / are permanently held open.
- The width of the door opening is 190cm (6ft 3in).
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Comments
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- The exit can be used as an entrance also.
Level Change (Main Exit)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
Outside Access (Internal Cafe Entrance)
- This information is for the entrance located to the far right of the garden centre.
- There is not level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is / are permanently held open.
- The width of the door opening is 160cm (5ft 3in).
Level Change (Internal Cafe Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
Counter (Customer Services and Payment Counter)
- The counter is 7m (7yd 1ft) from the main entrance.
- There is level access to the counter from the entrance.
- There is a bell to attract attention.
- The bell is at a suitable height for a wheelchair user.
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section.
- There is not a hearing assistance system.
- The height of the counter is medium height (77cm - 109cm).
- Lighting levels are medium.
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Comments
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- The counter is 90cm high.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
Eating and Drinking (Cafe)
- The following information is for the café.
- The café is located at the far right of the garden centre.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 6m (6yd 1ft) from the internal cafe entrance.
- The distance between the floor and the lowest table is 42cm (1ft 5in).
- The distance between the floor and the highest table is 74cm (2ft 5in).
- The standard height for tables is 74cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Toilet with Adaptations (Cafe)
- Accessible toilet facilities are available.
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Location and Access
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- There is written text, pictorial and tactile signage on or near the toilet door.
- This accessible toilet is approximately 24m (26yd 9in) from the internal cafe entrance.
- This accessible toilet is located to the right as you enter the cafe.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 290cm x 210cm (9ft 6in x 6ft 11in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are general domestic waste, sanitary and waste paper pedal bin disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 105cm (3ft 5in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 86cm (2ft 10in).
Standard Toilet(s) (Cafe)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the right as you enter the cafe.
- The female and male toilets are approximately 20m (21yd 2ft) from the internal cafe entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located outside the entrances and in the car park.
- Home visits / services are not available.