Access Guide
Opening Times (Main Store)
- Monday Closed.
- Tuesday Closed.
- Wednesday Closed.
- Thursday Closed.
- Friday Closed.
- Saturday Closed.
- Sunday Closed.
- Please click here for information on opening times.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Cambridge.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front of the venue.
- The car park type is open air/surface.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 360cm x 490cm (11ft 10in x 16ft 1in).
- The nearest Blue Badge bay is 12m (13yd 4in) from the main entrance.
- The furthest Blue Badge bay is 65m (71yd 3in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- There are parent and child parking bays available throughout the car parking area.
- Parking is free but limited to 3 hours per visit.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 170cm (5ft 7in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 200cm (6ft 7in).
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Comments
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- There are two sets of automatic doors at the front and one to the side which are all the same width.
- There are also two sets of identical automatic double doors at the second door entrance.
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
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Comments
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- There is a slope at each of the three main entrance doors.
Reception (Customer Services / Kiosk)
- The desk/counter is 14m (15yd 11in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Counter (Checkouts)
- The counter is 29m (31yd 2ft) from the main entrance.
- There is level access to the counter from the entrance.
- There is a touchscreen.
- The touch screen is at a suitable height for a wheelchair user.
- There is sufficient space to write or sign documents on the counter.
- The height of the counter is 90cm (2ft 11in).
- There is not a lowered section.
- There is a hearing assistance system.
- The height of the counter is medium height (77cm - 109cm).
- The type of system is a fixed loop.
- Staff are trained to use the system.
- The hearing assistance system is not available only on request.
- Lighting levels are bright.
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Comments
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- There are self service checkouts available which are at a suitable height for wheelchair users.
- There are several wider checkout lanes available and all are at a height suitable for wheelchair users.
- Assistance can be provided with packing shopping and getting to your vehicle should you need it.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
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Comments
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- There is a security check point to the left as you enter the venue.
- There is a self service machine next to the security check point for the order and collect service of online orders and special orders.
- The self service machine is at a suitable height for wheelchair users.
- There are wheelchairs and mobility scooters available to borrow.
Parent and Baby Room
- There is a parent and baby room for public use.
- The parent and baby room is located to the right as you enter, next to the clothing section.
- The parent and baby room is approximately 20m from the main entrance.
- There is step-free access to the parent and baby room.
- Staff do not need to be notified for use of the room.
- There is Braille, tactile, pictorial and written text signage on or near the parent and baby room door.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 84cm (2ft 9in).
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 84cm.
- The wash basin tap type is push.
- There is a/are chair(s) in the parent and baby room.
- There is a chair with armrests on both sides.
- There is not a toilet in the parent and baby room.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are good.
Toilet with Adaptations
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial, written text, tactile and Braille signage on or near the toilet door.
- This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
- This accessible toilet is located to the right as you enter, next to the clothing section.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 150cm x 230cm (4ft 11in x 7ft 7in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 60cm (1ft 12in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary, waste paper pedal bin and general domestic waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the right as you enter, next to the clothing section.
- The female and male toilets are approximately 27m (29yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located outside the main entrance, in the car park.
- Home visits / services are available.
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Comments
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- Home delivery and online ordering is available from this store.