Access Guide
Assisted Travel Information
- Assisted Travel Helpline number: 0800 028 2878, Monday to Sunday 08:00 - 20:00.
- Assisted Travel Text Relay service: 18001 0800 028 2878
- Email: [email protected].
Location
- There is a bus stop within 150m (164yds) of the venue.
Opening Times
- Monday Closed.
- Tuesday Closed.
- Wednesday Closed.
- Thursday Closed.
- Friday Closed.
- Saturday Closed.
- Sunday Closed.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located off Station Road.
- The car park type is open air/surface.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is concrete.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Platform 1 Entrance)
- This information is for the entrance located at the end of platform 1, by the level crossing.
- There is not level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 136cm (4ft 6in).
Level Change (Platform 1 Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located immediately beyond the entrance.
- The ramp/slope is moderate.
Outside Access (Platform 2 Main Entrance)
- This information is for the entrance located in the car park.
- There is level access into the venue.
- There are no doors at this entrance.
- The width of the door opening is 170cm (5ft 7in).
Outside Access (Platform 2 Additional Entrance)
- This information is for the entrance located at the side of platform 2, near the signal box.
- There is not level access into the venue.
- There are no doors at this entrance.
- The width of the door opening is 88cm (2ft 11in).
Level Change (Platform 2 Additional Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope is easy.
Train Station
- The station is not staffed.
- There is not an office to obtain help.
- There is not a ticket office.
- The train companies that operate within this station include:.
- Please click here for access information for Abellio Great Anglia.
- There is not a taxi rank at the station.
- There are 2 platform(s) in the station.
- The platform(s) which has/have level access is / are 2.
- The platform(s) accessed by ramp / slope is / are 1 and 2.
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Additional Station Information
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- Platforms which have tactile markings at the platform edge are 1 and 2.
- Accessible toilets are not located on the platform(s).
- There is not a wheelchair available to borrow.
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Comments
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- There is an information board next to platform 2 which shows the timetable. There are no visual or audio announcements.
- Only a limited number of services use platform 1 and some Cambridge bound services do not stop.
- Assistance can only be provided if it is booked in advance via the helpline.
- Sheltered seating is available on platform 1.
- There is a help point on both platforms allowing users to communicate with a call centre. The help points are at a suitable height for wheelchair users and has a fixed hearing loop attached.
Accessible Toilet
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.