Access Guide
Opening Times
- Monday 06:30 - 21:30.
- Tuesday 06:30 - 21:30.
- Wednesday 06:30 - 21:30.
- Thursday 06:30 - 21:30.
- Friday 06:30 - 21:00.
- Saturday 08:00 - 16:00.
- Sunday 08:00 - 16:00.
Location
- The venue is in a pedestrian area.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Whittlesea.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 4 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 354cm x 490cm (11ft 7in x 16ft 1in).
- The nearest Blue Badge bay is 9m (9yd 2ft) from the Main Entrance.
- The furthest Blue Badge bay is 20m (21yd 2ft) from the Main Entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is cobbled.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 127cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 125cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
Reception
- The desk/counter is 7m (7yd 1ft) from the Main Entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are good.
- There is not a hearing assistance system.
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Comments
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- The width of the turnstile is 54cm wide.
- The accessible entrance is 91cm wide.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played in the fitness suite.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located to the right of the reception lobby.
- The fitness suite is 9m (9yd 2ft) from the main entrance.
- There is step free access to the fitness suite.
- There are doors into the fitness suite.
- The doors open towards you (pull).
- The doors are double.
- The doors are heavy.
- The opening is 82cm wide.
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IFI Accredited Fitness Suite
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- No staff have received IFI Mark standard Disability Equality Training.
- IFI accredited equipment is available.
- For example: treadmill, upright cycle, recumbent cycle and leg extension.
- A portable hearing assistance system is not available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
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Fitness Suite (General)
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- Staff receive no training in assisting disabled people.
- A portable hearing assistance system is not available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Swimming Pool
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is not a wet side chair available.
- There is not a hoist for wheelchair users to access the water.
- There are steps into the swimming pool.
- There are 5 steps.
- The steps do have handrails.
- The handrails are on both sides.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
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Comments
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- The hoist was out of order at the time of the survey.
Level Change (Swimming Pool Spectating Seating)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the spectator seating.
- There is/are 15+ step(s) to the area/service.
- The lighting levels at the step(s) are good.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
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Comments
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- There are also other steps on either side of the seats.
- They are medium height and have no hand rails.
Standard Changing Room
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 18m (19yd 2ft) from the Main Entrance.
- The standard changing room(s) is/are approximately 11m (12yd 1in) from the reception desk.
- The standard changing room(s) is/are approximately 16m (17yd 1ft) from the Fitness Suite.
- The standard changing room(s) surveyed is/are located directly past the reception turnstiles.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
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Comments
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- There is a similar female standard changing room directly opposite.
Accessible Changing Room (Male Changing Room)
- There are accessible changing rooms available.
- The accessible changing room is located at the rear of the male changing room.
- The accessible changing room is located in the male changing room.
- There is an identical facility in the female changing room.
- The facility is 27m (29yd 1ft) from the Main Entrance.
- The door opens outwards.
- The width of the door is 87cm (2ft 10in).
- The door is locked by a twist lock.
- The dimensions of the accessible changing room are 265cm x 170cm (8ft 8in x 5ft 7in).
- The toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 160cm (5ft 3in).
- There is a dropdown rail on the transfer side.
- There is not a flush on the transfer side.
- Wall mounted rails are available.
- The toilet seat is 45cm (1ft 6in) above floor level.
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The height of the sink is 76cm (2ft 6in).
- The tap type is lever.
- There is not a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- There is a locker within the accessible changing room.
- The locker is within reach for a wheelchair user.
- There is a changing bench.
- The facility changing bench is wall mounted.
- The facility changing bench height is fixed.
- The length of the bench is 109cm (3ft 7in).
- There is a wheel in shower.
- The facilities available in the accessible shower are an adjustable shower head, handrails, a shower chair and a flip-down seat.
- The height of the seat is 56cm (1ft 10in).
Accessible Changing Room (Pool Side)
- There are accessible changing rooms available.
- The accessible changing room is located pool side.
- The facility is 40m (43yd 2ft) from the Main Entrance.
- The door opens outwards.
- The width of the door is 82cm (2ft 8in).
- The door is locked by a twist lock.
- The dimensions of the accessible changing room are 277cm x 268cm (9ft 1in x 8ft 10in).
- The toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 199cm (6ft 6in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted rails are available.
- The toilet seat is 48cm (1ft 7in) above floor level.
- There is a sink.
- The sink cannot be reached from seated on the toilet.
- The height of the sink is 86cm (2ft 10in).
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- There is not a locker within the accessible changing room.
- The accessible changing room has a ceiling tracking hoist.
- There is a changing bench.
- The facility changing bench is wall mounted.
- The facility changing bench height is adjustable.
- The length of the bench is 191cm (6ft 3in).
- There is a wheel in shower.
- The facilities available in the accessible shower are an adjustable shower head.
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Comments
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- The sink height is adjustable.
Accessible Toilet
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located in the standard changing village.
- The female and male toilets are approximately 35m (38yd 10in) from the Main Entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are moderate to good.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located in the park to the right of the venue.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
- Home visits / services are not available.