Access Guide
Opening Times
- Monday 07:00 - 20:00.
- Tuesday 07:00 - 20:00.
- Wednesday 07:00 - 20:00.
- Thursday 07:00 - 20:00.
- Friday 07:00 - 21:00.
- Saturday 08:00 - 20:00.
- Sunday 10:00 - 16:00.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Cambridge.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located in front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 8 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 360cm x 490cm (11ft 10in x 16ft 1in).
- The nearest Blue Badge bay is 18m (19yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 23m (25yd 6in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 176cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 171cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
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Comments
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- The width of the security scanners is 171cm.
Outside Access (Exit)
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 171cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 174cm.
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Ramp/Slope
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- The ramp/slope is located after the second door.
- The gradient of the ramp/slope is slight.
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Comments
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- The width of the scanners are 171cm.
Counter (Collections, Orders and Tills)
- The counter is 8m (8yd 2ft) from the main entrance.
- There is level access to the counter from the entrance.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the counter.
- The height of the counter is 93cm (3ft 1in).
- There is a lowered section.
- The height of the lowered section of the counter is 81cm.
- There is not a hearing assistance system.
- Lighting levels are good.
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Comments
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- The standard tills are 87cm high.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
Outside Access (Garden Centre Entrance)
- This information is for the entrance located to the right of the building.
- There is level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 160cm (5ft 3in).
Garden Centre
- The concrete pathway leading around the garden centre is level.
Toilet with Adaptations
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- Home visits / services are available.
