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Milton Park & Ride

Butt Lane, Milton, Cambridgeshire, CB24 6ZE

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Access Guide

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Opening Times (Park & Ride Office Opening Hours)

  • Monday 07:00 - 18:30.
  • Tuesday 07:00 - 18:30.
  • Wednesday 07:00 - 18:30.
  • Thursday 07:00 - 18:30.
  • Friday 07:00 - 18:30.
  • Saturday 07:00 - 18:30.
  • Sunday 07:00 - 18:30.


  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Cambridge North.


  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is located around the edges of the park & ride.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 360cm x 490cm (11ft 10in x 16ft 1in).
    • The nearest Blue Badge bay is 18m (19yd 2ft) from the park & ride office / waiting area entrance.
    • The furthest Blue Badge bay is 40m (43yd 2ft) from the park & ride office / waiting area entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Vehical Entrance and Vehicle Exit

  • There are 2 designated vehicle entrances and exits.
  • One is located off of the A10 at a set of traffic lights.
  • The second is located off of Butt Lane.
  • At the entrance, there is a height restriction barrier. The height of the barrier is 2.1m.
  • There are also security barriers that are lowered once the car park is shut.

Outside Access (Park & Ride Office / Waiting Area Entrance)

  • This information is for the entrance located either side of the office.
  • There is level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are single.
  • The width of the door opening is 90cm (2ft 11in).

Reception (Park & Ride Office / Waiting Area)

  • The desk/counter is 2m (2yd 7in) from the park & ride office / waiting area entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The type of system is a portable loop.
  • Staff are trained to use the system.

Inside Access (Park & Ride Office / Waiting Area)

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played within the waiting area.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are bright.

Park & Ride Grounds

  • There are multiple paths that lead to the shelter and bus stops throughout the venue.
  • The majority of the paths are level and have a block paved surface which can be uneven in places.
  • There is a slight gradient to the paths that lead up to the bus shelter.
  • There are ticket mechines located next to the waiting area and bus stops.
  • These ticket mechines are at a suitable height for wheelchair users.
  • Parking starts from £1.00 for up to 18 hours to annual season tickets at £230.00.
  • Bus tickets cost £3.00 (return) to the city centre and there are weekly, monthly and annual tickets available.
  • Buses operate at the following times to the city centre:-
  • Monday to Saturday - up to every 10 minutes between 07:00 and 19:00.
  • Sundays and Bank Holidays - up to every 15 minutes between 09.30 and 18:00.

Bus Station

  • The station is staffed.
  • There are generally 1 member(s) of staff on duty.
  • The station is not staffed between 18.30-07.00.
  • There is not an office to obtain help (other than the ticket office).
  • There is a ticket office / travel centre.
  • The ticket office / travel centre is located in the centre of the park & ride, opposite the bus stops.
  • There are 1 stands / bays.
  • The stands which have level access are 1.
  • The bus companies operating within this station are Stagecoach Cambridge, Whippet Coaches and National Express.
  • There is not a taxi rank at the station.
  • There is not a wheelchair for patrons to borrow.

Toilet with Adaptations

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 6m (6yd 1ft) from the park & ride office / waiting area entrance.
    • This accessible toilet is located to the right of the waiting area as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 160cm x 220cm (5ft 3in x 7ft 3in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 85cm (2ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are clinical waste and sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer can be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is not a toilet roll holder.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • The assistance dog toilet area is located within the grounds of the venue.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.