You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a sports hall, Impressions Fitness Suite, 2 studios (1 containing Cyclone Indoor Cycling), The Beauty Studio, and Zest Cafe.
• Services / facilities within the grounds include an outdoor synthetic pitch and tennis courts.
• Related link One Leisure Swimming Pool St Neots.
• Https://www.accessable.co.uk/cambridgeshire-county-council/access-guides/one-leisure-st-neots-swimming-pool

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• Comments View
  • The swimming pool is located in a different building next to the centre.
  • Please see the separate guide for the swimming pool for more details.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 06:30 - 22:00.
• Tuesday 06:30 - 22:00.
• Wednesday 06:30 - 22:00.
• Thursday 06:30 - 22:00.
• Friday 06:30 - 21:00.
• Saturday 08:00 - 20:00.
• Sunday 08:00 - 21:00.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is St Neots.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located in front of the centre.
  • The car park type is open air/surface.
  • There is/are 3 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 335cm x 462cm (10ft 12in x 15ft 2in).
  • The nearest Blue Badge bay is 13m (14yd 8in) from the main entrance.
  • The furthest Blue Badge bay is 19m (20yd 2ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 101cm (3ft 4in).

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• Comments View
  • There are identical doors to exit the centre to the right of the entrance (shown in photograph 4).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.
• The ramp/slope is easy.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 3m (3yd 10in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are medium.

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• Comments View
  • There are book and pay machines located opposite the desk, with a touch screen 125cm high (shown in photograph 3).
  • There are turnstiles, 60cm wide, next to the desk (photograph 4).
  • Wheelchair users can use the gaps to the right of the turnstiles, 117cm wide (photographs 5 and 6).

You are on Outside Access (Outdoor Pitches Entrance). Skip to the next section.

Outside Access (Outdoor Pitches Entrance)

• This information is for the entrance located to the right of the main entrance as you face it.
• There is not level access into the venue.
• The intercom is not in a suitable position to allow wheelchair users to gain access.
• The main door(s) open(s) away from you (push).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 80cm (2ft 7in).

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• Comments View
  • There is a button, 112cm high, to exit here.

You are on Level Change (Outdoor Pitches Entrance). Skip to the next section.

Level Change (Outdoor Pitches Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.
• The ramp/slope is moderate.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does not have handrails.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played throughout the centre.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

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• Comments View
  • Photograph 1 shows the sports hall.
  • Photograph 2 shows the touch pad operated automatic doors leading into the sports hall off the main corridor.

You are on Eating and Drinking (Cafe Zest). Skip to the next section.

Eating and Drinking (Cafe Zest)

• The following information is for the café.
• The café is located on the right hand side of the centre, off the corridor leading to Studio 1.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 25m (27yd 1ft) from the main entrance.
• The standard height for tables is 72cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Fitness Suite (Impressions). Skip to the next section.

Fitness Suite (Impressions)

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• Access to Fitness Suite View
  • The fitness suite is located at the rear of the centre, at the end of the corridor containing the male and accessible changing rooms.
  • The fitness suite is 35m (38yd 10in) from the main entrance.
  • There is level access to the fitness suite.
  • Level access is by lift.
  • There are doors into the fitness suite.
  • The doors open automatically.
  • The doors are single.
  • The opening is 100cm (3ft 3in) wide.
• IFI Accredited Fitness Suite View
  • A number of staff have received IFI Mark standard Disability Equality Training.
  • IFI accredited equipment is available.
  • For example: treadmill, upright cycle, recumbent cycle and upper body multi-station.
  • A portable hearing loop is not available for induction.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.
• Comments View
  • There is a card reader, 102cm high at the entrance to the fitness suite.
  • A membership card is required to access the suite.
  • Some of the apparatus has Braille markings.

You are on Other Floors (Impressions). Skip to the next section.

Other Floors (Impressions)

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• Steps View
  • The floors which are accessible by stairs are G,M.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are further weights and fitness apparatus.
• Comments View
  • All of the equipment on the mezzanine level is also available on the ground floor.
  • People who cannot make the stairs are given priority on the ground floor equipment.

You are on Accessible Changing Room. Skip to the next section.

Accessible Changing Room

• There are accessible changing rooms available.
• The accessible changing room is located off the corridor on the far side of the sports hall, leading to Impressions.
• The facility is 23m (25yd 6in) from the main entrance.
• The door opens by sliding.
• The width of the door is 80cm (2ft 7in).
• The door is locked by a twist lock.
• The dimensions of the accessible changing room are 169cm x 440cm (5ft 7in x 14ft 5in).
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the left.
• The lateral transfer space is 107cm (3ft 6in).
• There is a dropdown rail on the transfer side.
• There is not a flush on the transfer side.
• Wall mounted rails are available.
• The toilet seat is 47cm (1ft 7in) above floor level.
• There is a sink.
• The sink can be reached from seated on the toilet.
• The height of the sink is 70cm (2ft 4in).
• The tap type is lever.
• There is a mixer tap.
• There is an emergency alarm in the cubicle.
• The emergency alarm is not fully functional.
• The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
• The accessible changing room has a ceiling tracking hoist.
• There is a changing bench.
• The facility changing bench is wall mounted.
• The facility changing bench height is adjustable.
• The length of the bench is 163cm (5ft 4in).
• There is a wheel in shower.
• The facilities available in the accessible shower are an adjustable shower head and handrails.

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• Comments View
  • This changing room also contains a baby change table, 103cm high when extended (shown in photograph 4).
  • There are wheelchair accessible lockers available in the corridor directly outside the changing room (shown in photograph 5).
  • The hoist was out of use at the time of the survey, but was due to be back in use imminently.

You are on Standard Changing Room (Male). Skip to the next section.

Standard Changing Room (Male)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 20m (21yd 2ft) from the main entrance.
• The standard changing room(s) is/are approximately 15m (16yd 1ft) from the reception desk.
• The standard changing room(s) is/are approximately 11m (12yd 1in) from the sports hall.
• The standard changing room(s) surveyed is/are located off the corridor on the far side of the sports hall.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

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• Comments View
  • The female changing room is located in the Beauty Studio area, at the far end of corridor to the right past reception, 45 metres from the main entrance.
  • There are also team changing rooms located just past the toilets to the right past reception, by the Outside Pitches entrance.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 12m (13yd 4in) from the main entrance.
  • This accessible toilet is located off the corridor to the right past reception.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 84cm (2ft 9in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 224cm x 192cm (7ft 4in x 6ft 4in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 148cm (4ft 10in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are clinical waste, sanitary, open waste paper bin and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 120cm (3ft 11in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 104cm (3ft 5in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the walls and floor is fair.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 82cm (2ft 8in).
• Comments View
  • There is also a toilet in the accessible changing room.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located either side of the accessible toilet, to the right from the reception area.
  • The female and male toilets are approximately 12m (13yd 4in) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.
• Comments View
  • There are also toilets located in the standard changing rooms.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.