Access Guide
Opening Times (Vistor Centre)
- Monday 10:00 - 16:30.
- Tuesday 10:00 - 16:30.
- Wednesday 10:00 - 16:30.
- Thursday 10:00 - 16:30.
- Friday 10:00 - 16:30.
- Saturday 10:00 - 16:30.
- Sunday 10:00 - 16:30.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is St Neots.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located in front of the venue.
- The car park type is open air/surface.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 340cm x 570cm (11ft 2in x 18ft 8in).
- The nearest Blue Badge bay is 35m (38yd 10in) from the main entrance.
- The furthest Blue Badge bay is 38m (41yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is a road to cross between the car park and the entrance.
- The road is generally quiet.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the side of the building.
- There is not level access into the venue.
- The main door(s) open(s) by sliding.
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 110cm (3ft 7in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp does have handrails.
- The handrails are on both sides.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located at the threshold of the entrance.
- There is/are 1 step(s) to the area/service.
- The step(s) is/are not clearly marked.
- The step(s) is/are shallow (2cm - 10cm).
- There is not a/are not handrail(s) at the step(s).
- The ramp/slope does not bypass the step(s).
Outside Access (Alternative Entrance)
- This information is for the entrance located at the side of the building.
- There is not level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 80cm (2ft 7in).
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Second set of doors
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- There is a small raised threshold in the doorway.
Level Change (Alternative Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp does have handrails.
- The handrails are on both sides.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are medium.
Eating and Drinking
- The following information is for the café.
- The café is located to the left as you enter the visitor centre.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 4m (4yd 1ft) from the alternative entrance.
- The distance between the floor and the lowest table is 68cm (2ft 3in).
- The distance between the floor and the highest table is 73cm (2ft 5in).
- The standard height for tables is 68cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Trails
- The Meadow Trail is around the southern part of the reserve. It is about 1.5 miles long and includes squeeze gates and a set of steps. The trail takes approximately 1 hour to walk.
- The Heron Trail, north of the visitors centre includes two hides: the Hayden Hide and the Kingfisher Hide. The trail is about two miles long and takes approximately 1.5 hours to walk.
- Wheelchairs can gain access using a RADAR key.
- The River Trail, which uses the Ouse Valley Way and parts of the Heron and Meadow Trails, is 3.5 miles long and takes approximately 2 hours. This trail includes one set of steps.
- Squeeze gates located on the trails are approximately 122cm wide.
- Pathways on the trails are both surfaced and unsurfaced.
- The Heron trail has the greatest amount of surfaced pathways.
- Surfaces are made up of compacted earth and loose chippings with areas of grass. They are uneven in places.
- The hides are accessible via easy slopes. The Hayden hide is accessed via a single, heavy door that opens towards you and is a 100cm. The Haydon hide also has lowered viewing windows.
- Bench seating is located a various points along the trails.
- A tramper scooter with a RADAR key is available for use from the visitor centre. Please make enquires with staff.
- Directional signage is located at pathway intersections and large maps are located at the end of the car park and at the visitor centre.
Toilet with Adaptations
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 16m (17yd 1ft) from the alternative entrance.
- This accessible toilet is located at the side of the venue.
- There is not level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The width of the accessible toilet door is 93cm (3ft 1in).
- The door is light.
- The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 82cm (2ft 8in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is not a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are waste paper pedal bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- There is a low colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 89cm (2ft 11in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located at the side of the venue.
- The female and male toilets are approximately 16m (17yd 1ft) from the main entrance.
- Inside the venue, there is not level access to the female and male toilets.
- Lighting levels are medium.
Level Change (Toilets)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in front of the entrance to the toilets.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water cannot be provided for an assistance dog.