Access Guide
Introduction
- Services / facilities within the building include sauna, steam room, spa bath and relaxation area with wooden loungers and heat lamps, an indoor heated swimming pool, fitness suite and treatment rooms.
- Related link Quy Mill Hotel & Spa.
- Https://www.accessable.co.uk/cambridgeshire-county-council/access-guides/quy-mill-hotel-spa
- Related link Quy Mill Hotel & Spa - The Mill House Restaurant.
- Https://www.accessable.co.uk/cambridgeshire-county-council/access-guides/quy-mill-hotel-spa-the-mill-house-restaurant
Opening Times
- Monday Closed.
- Tuesday Closed.
- Wednesday Closed.
- Thursday Closed.
- Friday Closed.
- Saturday Closed.
- Sunday Closed.
- Please click here for information on opening times.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Cambridge North.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located in front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 8 Blue Badge parking bay(s) within the car park.
- The nearest Blue Badge bay is 21m (22yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 36m (39yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- The Blue Badge bays are not marked out, only signed.
- The car park surface is block paving and loose chippings.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 90cm (2ft 11in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
Reception
- The desk/counter is 5m (5yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are bright.
- There is a hearing assistance system.
- The hearing system is available only on request.
- The type of system is a portable loop.
- Staff are trained to use the system.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played in the fitness suite and treatment rooms.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Swimming Pool
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is not a wet side chair available.
- There is not a hoist for wheelchair users to access the water.
- There are steps into the swimming pool.
- There are 6 steps.
- The steps do have handrails.
- The handrails are on both sides.
- There is not a ladder type entrance into the water.
Other Floors (To Fitness Suite and Treatment Rooms)
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Steps
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- The floors which are accessible by stairs are G,1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are good.
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Other
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- The area(s)/service(s) on the floors which are not accessible is/are the fitness suite and treatment rooms.
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located on the first floor.
- The fitness suite is 1m (3ft 3in) from the stairs.
- There is not step free access to the fitness suite.
- There are not doors into the fitness suite.
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Fitness Suite (General)
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- Staff receive no training in assisting disabled people.
- There is clear manoeuvring space between equipment.
- There is not level access to all of the equipment.
Level Change (Fitness Suite)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the left of the fitness suite.
- There is/are 3 step(s) to the area/service.
- The lighting levels at the step(s) are bright.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
Treatment Rooms
- There are 4 treatment rooms available.
- The room surveyed was 1 - Lavender.
- The door leading into the room opens away from you, is single, heavy and 80cm wide.
- The room has background music playing.
- Lighting levels are adjustable.
- There are 2 medium steps leading to the treatment room.
Accessible Changing Room
- There are accessible changing rooms available.
- The accessible changing room is located within the standard male changing room, to the right as you enter.
- There is an identical facility in the female changing room.
- The facility is 15m (16yd 1ft) from the main entrance.
- The door opens outwards.
- The width of the door is 90cm (2ft 11in).
- The door is locked by a twist lock.
- The dimensions of the accessible changing room are 240cm x 210cm (7ft 10in x 6ft 11in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 110cm (3ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted rails are available.
- The toilet seat is 47cm (1ft 7in) above floor level.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 70cm (2ft 4in).
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- There is not a locker within the accessible changing room.
- There is not a changing bench.
- There is a wheel in shower.
- The facilities available in the accessible shower are an adjustable shower head, handrails and a flip down seat.
- The height of the seat is 50cm (1ft 8in).
Standard Changing Room (Male)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 15m (16yd 1ft) from the main entrance.
- The standard changing room(s) is/are approximately 7m (7yd 1ft) from the reception desk.
- The standard changing room(s) is/are approximately 9m (9yd 2ft) from the swimming pool.
- The standard changing room(s) surveyed is/are located to the right as you enter.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
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Comments
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- The female changing room is located to the left as you enter, opposite the male facility.
Accessible Toilet
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located within the changing rooms.
- The female and male toilets are approximately 15m (16yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are bright.
1 - Lavender Room
- There are 4 treatment rooms available.
- The room surveyed was 1 - Lavender.
- The treatment room is 16m (17yd 1ft) from the stairs.
- There is not level access to the treatment room.
- There is a door into the treatment room.
- The door opens away from you.
- The door is single width.
- The door is heavy.
- The width of the door opening is 80cm (2ft 7in).
- The type of flooring in the treatment is carpet.
- There is a bed.
- The bed is adjustable.
- There is not a chair.
- Lighting levels are adjustable.
- The room does have background music playing.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in the corridor leading to the rooms.
- There are 2 steps leading to the treatment room.
- The lighting levels at the steps are medium.
- The steps are not clearly marked.
- The steps are medium height (11cm - 17cm).
- There is are not handrails at the steps.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.