Access Guide
Assisted Travel Contact Information
- Assisted Travel Helpline telephone number: 0800 058 2844
- Assisted Travel Text Relay service (for the hard of hearing): 1800 138 1018
- SMS Text: 07860 034 269
- For more information on Assisted Travel please click here (opens in new tab).
Opening Times
- Monday Closed.
- Tuesday Closed.
- Wednesday Closed.
- Thursday Closed.
- Friday Closed.
- Saturday Closed.
- Sunday Closed.
- Please click here for information on opening times.
Location
- There is not a bus stop within 150m (164yds) of the venue.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 1 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 360cm x 490cm (11ft 10in x 16ft 1in).
- The nearest Blue Badge bay is 12m (13yd 4in) from the platform 1 entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is concrete.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Platform 1 Entrance)
- This information is for the entrance located in the car park.
- There is not level access into the venue.
- There are no doors at this entrance.
- The width of the door opening is 130cm (4ft 3in).
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Second set of doors
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- There is a second set of doors.
- There are no doors at this entrance.
- The width of the door opening is 130cm (4ft 3in).
Level Change (Platform 1 Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located to the left as you face the entrance.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 145cm (4ft 9in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the right as you face the entrance.
- There is/are 3 step(s) to the area/service.
- There is tactile paving at the top and bottom of the steps.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
Outside Access (Platform 2 Entrance)
- This information is for the entrance located off Station Road.
- There is not level access into the venue.
- There are no doors at this entrance.
- The width of the door opening is 130cm (4ft 3in).
Level Change (Platform 2 Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located on the path leading to the entrance.
- The width of the ramp/slope is 135cm (4ft 5in).
Train Station
- The station is not staffed.
- There is not an office to obtain help.
- There is not a ticket office.
- The train companies that operate within this station include:.
- Please click here for access information for Thameslink Railway.
- There is not a taxi rank at the station.
- There are 2 platform(s) in the station.
- The platform(s) accessed by ramp / slope is / are 1 and 2.
- The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1 and 2.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Platforms which have tactile markings at the platform edge are 1 and 2.
- Accessible toilets are not located on the platform(s).
- Accessible toilets are not located on the main station concourse.
- There is not a wheelchair available to borrow.
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Comments
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- There is limited sheltered and unsheltered seating on both platforms, with and without armrests.
- Assistance can only be provided via the assisted travel helpline in advance.
- There is a ticket machine available on Platform 1 to purchase tickets and this is at a suitable height for wheelchairs users.
Toilet with Adaptations
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.