You are on Introduction. Skip to the next section.

Introduction

• The Rose & Crown Hotel is a 400 year old listed building, containing resident and public restaurants, a bar and hotel rooms.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is March.
• There is not a tram stop within 150m (164yds) of the venue.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located to the rear of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There is/are 1 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 350cm x 430cm (11ft 6in x 14ft 1in).
  • The nearest Blue Badge bay is 7m (7yd 1ft) from the car park entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Front Entrance). Skip to the next section.

Outside Access (Front Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is stepped access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The width of the door opening is 104cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 85cm.
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 14cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Outside Access (Car Park Entrance). Skip to the next section.

Outside Access (Car Park Entrance)

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• Entrance View
  • This information is for the entrance located off the car park, at the rear of the building.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 80cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

You are on Outside Access (Courtyard Entrance). Skip to the next section.

Outside Access (Courtyard Entrance)

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• Entrance View
  • This information is for the entrance located off the courtyard.
  • There is step-free access at this entrance.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 75cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) is/are easy to open.
  • The width of the door opening is 75cm.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 12m (13yd 4in) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are medium.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does play background music.
• Music is played in the bar.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Eating and Drinking (Swan Bar). Skip to the next section.

Eating and Drinking (Swan Bar)

• The following information is for the bar.
• The bar is located beyond reception, in the centre of the building.
• The bar does serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 18m (19yd 2ft) from the main entrance.
• The distance between the floor and the lowest table is 68cm (2ft 3in).
• The distance between the floor and the highest table is 73cm (2ft 5in).
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is a modern bar menu.

You are on Eating and Drinking (Swan Restaurant). Skip to the next section.

Eating and Drinking (Swan Restaurant)

• The following information is for the restaurant.
• The restaurant is located beyond reception, in the centre of the building.
• Full table service is available.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 21m (22yd 2ft) from the main entrance.
• The distance between the floor and the lowest table is 69cm (2ft 3in).
• The distance between the floor and the highest table is 72cm (2ft 4in).
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is available.
• Drinking straws are available.
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is Fine Dining.

You are on Level Change (Swan Restaurant). Skip to the next section.

Level Change (Swan Restaurant)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located at both entrances to the room.
• There is/are 1 step(s) to the area/service.
• The lighting levels at the step(s) are medium.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

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• Comments View
  • The first photograph is of the steps into the rear of the restaurant.
  • The second photograph is of the steps into the front of the restaurant.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1, 2.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • There is a landing.
  • The lighting levels are medium.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are all rooms.
• Comments View
  • Handrails are either on the right going up or on both sides.

You are on Room. Skip to the next section.

Room

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• General Information View
  • The Tourist Board rating is 4 Star.
  • There are 28 rooms in total.
  • There are 0 standard ground floor rooms.
  • There are 28 standard rooms on other floors.
• Accessible Rooms View
  • There are not accessible ensuite facilities.
• Auxiliary Aids - General View
  • Assistance dogs are welcome to stay with guests in rooms.
• Ground Floor Standard Rooms View
  • There are not standard rooms on the ground floor.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors cannot be accessed by lift.
• Comments View
  • At the time of survey all of the rooms were occupied.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• Accessible toilet facilities are available.

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• Location and Access View
  • There is no signage on or near the toilet door.
  • This accessible toilet is approximately 4m (4yd 1ft) from the car park entrance.
  • This accessible toilet is located on the left as you enter from the car park entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 77cm (2ft 6in).
  • The door is light.
  • The dimensions of the accessible toilet are 120cm x 240cm (3ft 11in x 7ft 10in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is not a lateral transfer space.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not an emergency alarm.
  • Disposal facilities are available in the cubicle.
  • There is a/are waste paper pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 105cm (3ft 5in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high visual contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located on the left as you enter from the car park entrance.
  • The female and male toilets are approximately 5m (5yd 1ft) from the car park entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are low.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.