Access Guide
Opening Times
- Monday 09:00 - 17:30.
- Tuesday 09:00 - 17:30.
- Wednesday 09:00 - 17:30.
- Thursday 09:00 - 17:30.
- Friday 09:00 - 17:30.
- Saturday 09:00 - 17:30.
- Sunday 11:00 - 17:00.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Ely.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located In front of the venue.
- The car park type is open air/surface.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front left of the venue.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The width of the door opening is 74cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located immediately beyond the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the left going up.
- The width of the ramp/slope is 99cm (3ft 3in).
- The lighting levels at the ramp/slope are good.
Reception
- The desk/counter is 5m (5yd 1ft) from the main entrance.
- There is not level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is not a hearing assistance system.
Inside Access
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- The lighting levels are medium.
Level Change (Rear Left - Ground Floor)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located to the rear left of the venue.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 120cm (3ft 11in).
Level Change (Far Right - Ground Floor)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located to the right of the venue.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- The width of the ramp/slope is 135cm (4ft 5in).
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Comments
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- There is a similar ramp on the first floor in the same location as shown in photograph 2.
Other Floors (Rear Left)
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Steps
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- The floors which are accessible by stairs are G, 1, 2.
- There are 11 steps between floors.
- The steps are not clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on the left going up.
- There is a landing.
- The lighting levels are medium.
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Other
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- The area(s)/service(s) on the floors which are not accessible is/are additional items for sale.
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Comments
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- At the bottom of the rear left staircase there is a steep slope that is 110cm wide.
- There is a similar staircase on the right side of the venue that gives you access to the same floors.
Level Change (First Floor)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located ahead as you exit the stairs on the left side of the first floor.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does not have handrails.
- The width of the ramp/slope is 140cm (4ft 7in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the rear left of the first floor.
- There is/are 3 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are not clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the left going up the step(s).
- The ramp/slope does not bypass the step(s).
Toilet with Adaptations
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Additional Info
- Staff do not receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
