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Estates and Facilities Hub

Canterbury Christ Church University, North Holmes Road, Canterbury, Kent, CT1 1PH

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Access Guide

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Overview

Getting Inside

  • The approach to the building is step-free level with uneven surfaces from all directions.
  • The Estates and Facilities Hub has two main entrances which provide step-free access via slight ramps or slopes to the ground floor.
    There is a single automatic door which is push pad activated at the Visitors entrance and two single manual doors with a locked extension leaf at the Contractors entrance.
  • The entrances are signed as Visitors and Contractors.
  • The Visitors entrance provides step-free access via slight ramp to the ground floor of the building.
  • The Contractors entrance has step-free access via a slight slope to the ground floor of the building.

Getting Around

  • There is step-free level access throughout the building on all floors.
    There is step-free level access via platform lift to access the first floor from the ground floor.
  • Floor surfaces along all circulation routes include carpet, laminate and vinyl with some having a shiny finish.
  • The staff seating area is named 'Mess Room' on the ground floor of the building. This has a mixture of seating and kitchen area with lowered work surfaces.
  • There is a building map by the Contractors entrance to show the floor plan of the building.
    There is very little wayfinding signage available throughout the building.
  • There are manual doors in the main circulation areas on the ground and first floors of the building which are permanently held open.
    There are also manual doors to access the stairwells.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located on the ground and first floor of the building.
    • The transfer space varies between left and right in the toilets with adaptations.
    • The shared step-free toilet facilities are located on the ground floor of building to the left of the Contractors entrance and on the first floor of the building, to the right as you exit the platform lift.
  • Washroom and Shower Facilities View
    • Standard shower facilities are located within the shared toilet on the first floor of the building.

Parking (Grey Car Park - Staff Permit Holders and Blue Badge Only)

  • Car Park View
    • The car park is located in front of the building and within the former Canterbury Prison grounds.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 250cm (width) x 504cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 123cm.
    • The nearest designated bay is 30m from the Visitors entrance.
    • The most accessible route from the Blue Badge parking has step-free level access and uneven surfaces.
    • The height of the swipe card reader to open the Grey car park gate is 112cm.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders and staff permit holders only.
    • Parking is free for all users.
    • Clearly presented parking signs are available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Visitors Entrance)

  • This entrance is located on the left side as you face the building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.
  • The ramp bypasses the step.
  • There is 1 step with a handrail on the right going up.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The step markings are not clearly visible.
  • The height of the step is between 15cm and 18cm.
  • The height of the highest step is 16cm.
  • There is a single automatic door at this entrance.
  • The door opens away from you.
  • There is a push pad at a height of 92cm.
  • The width of the opening is 86cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is a push pad or push button to exit at a height of 94cm.
  • There is step-free level access as you enter.

Entrance (Contractors Entrance)

  • This entrance is located at the front of the building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is a single manual door at this entrance.
  • The door has a locked extension leaf.
  • The door opens away from you.
  • The width of the opening is 82cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is a second single manual door.
  • The door has an open extension leaf.
  • The second door is permanently held open.
  • The width of the opening is 129cm.
  • The second door has a low visual contrast.
  • There is step-free level access as you enter.

Lift

  • The lift surveyed is located immediately to the left as you enter via the Visitors entrance.
  • This lift is a platform lift.
  • The distance from the Visitors entrance is 4m.
  • The most accessible route to the lift has step-free level access.
  • The ground and first floor are accessed by this lift.
  • The lift door has a low visual contrast.
  • The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 100cm (width) x 140cm (depth).
  • The internal lift control buttons have a high visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • The lift is slow moving and the button needs to be pressed constantly when in use.
  • Lighting levels were even at the time of the survey.
  • At the time of survey (April 2025), the lift was out of use.

Stairs (Main)

  • The stairs surveyed are located immediately to the right as you enter via the Visitors entrance.
  • There is a single manual door to access the stairwell.
  • The ground and first floor can be accessed by these stairs.
  • There are 20 steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is a similar set of stairs to the rear of the building which are used to access the ground floor, first floor and second floor, as shown in the photographs.
    The second floor is a restricted area.

Toilet with Adaptations (Ground Floor - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the ground floor of the building, immediately to the left as you enter via the Visitors entrance.
    • The distance from the Visitors entrance is 17m.
    • The most accessible route to the toilet has step-free level access and doors permanently held open.
    • There is step-free level access into the facility.
    • There is numbered and written text signage on or near the door.
    • The door opens outwards and has a low visual contrast.
    • The width of the door opening is 85cm.
    • The door has a locking handle.
    • Internally the door has a medium visual contrast.
    • There is a grab rail on the internal door with a medium visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 147cm (width) x 171cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 67cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 94cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the right as you face the wash basin.
    • The wash basin grab rail has a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 96cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 100cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 108cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a waste bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Toilet with Adaptations (First Floor - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the first floor of the building, to the right as you exit the platform lift.
    • The distance from the lift is 9m.
    • The most accessible route to the toilet has step-free level access and narrow walkways.
    • There is step-free level access into the facility.
    • There is numbered and written text signage on or near the door.
    • The door opens outwards and has a medium visual contrast.
    • The width of the door opening is 85cm.
    • The door has a locking handle.
    • Internally the door has a medium visual contrast.
    • There is a grab rail on the internal door with a medium visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 143cm (width) x 193cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 79cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 97cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin grab rail has a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 107cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 98cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 108cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.