Access Guide
English to Welsh Translation
- Mae’r canllawiau hyn ar gael yn Gymraeg. Dewiswch ‘accessibility’ yn y gornel dde uchaf, clicio ar y symbol iaith ac yna chwilio am ‘Welsh/Cymraeg’.
- These guides are available in Welsh by selecting accessibility in the top right-hand corner, clicking on the language symbol, and then searching for Welsh.
Summary
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Building
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- Services / Facilities within the building include; Cardiff University offices, teaching rooms, inpatient wards and staff toilets.
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Location of Toilet/Changing Facilities
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- Accessible toilet facilities are located on the ground floor of the concourse of the main hospital building.
- Female standard toilet facilities are located on the ground floor concourse of the main hospital building, on floors 1, 2, 5, 6 and 7 of Tower Block 1.
These toilets are staff only and accessed via a pin code. - Male standard toilet facilities are located on the ground floor concourse of the main hospital building, on floors 1, 2, 5, 6 and 7 of Tower Block 1.
These toilets are staff only and accessed via a pin code. - Baby changing facilities are located within the main hospital building.
Rooms and Spaces Links
Getting Here
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By Road
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- This building is located within the University Hospital of Wales site, which is located to the north of Cardiff City Centre.
- There are car parks located around the hospital area that provide parking for visitors for up to four hours.
There is also a free park and ride.
The bus runs from Pentwyn, just off the A48(M) at CF23 8HH to the University Hospital of Wales site.
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By Bus
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- There is a bus stop within 150 metres of the building.
- The main University Hospital Bus Stop is along the Gateway and serves routes 2 City Circle, 8, 9, 9A, 15, 26, 51, 64, 65, 65A, 86, 86X, 95 and G1.
There is also a free bus service from the Cardiff Park and Ride. - For more information on Cardiff Bus please click here (opens new tab).
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By Train
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- The nearest Railway Station is Heath Low Level.
- The nearest train stations are Heath High Level (Rhymney Valley line to and from Cardiff) and Heath Low Level (Coryton line to and from Cardiff).
Both are one mile away from the University Hospital of Wales site. - For more information on Heath High Level station please click here (opens new tab).
- For more information on Heath Low Level station please click here (opens new tab).
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Useful Links
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- University Hospital of Wales Transport Information.
- To view the web page described above click here (opens in new tab).
Useful Information
- To see more information on Support for Disabled Students please click here (opens new tab).
- Telephone Number: 029 2251 8888.
- Email: [email protected].
- To see more information on Student Support please click here (opens new tab).
- Telephone Number: 029 2251 8888.
- Email: [email protected].
- To see more information on Library Services please click here (opens new tab).
- Telephone Number: 029 2087 4818.
- Email: [email protected].
- To see more information on Accommodation please click here (opens new tab).
- Telephone Number: 029 2087 4849.
- Email: [email protected].
- To see more information on IT Services please click here (opens new tab).
- Telephone Number: 029 2251 1111.
- Email: [email protected].
Building Parking
- The building does not have its own dedicated parking.
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Site/Campus Car Parks
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- There is not a site/campus car park within approximately 200m.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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Drop Off Point
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- There is not a designated drop off point.
- There is no building parking available for this venue.
There are various car parks for the University Hospital that visitors can park in for up to 4 hours.
Outside Access (Main Hospital Entrance)
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Entrance
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- This information is for the entrance located at the front of the main hospital building.
- This entrance gives access to the ground floor concourse of the main hospital.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Croeso I Ysbyty Athrofaol Cymru / Welcome to University Hospital of Wales'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 159cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 159cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located to left of the main hospital entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides of the ramp.
- The width of the ramp/slope is 121cm (3ft 11in).
- There are 2 steep slopes in front of the main hospital entrance that can be overcome with the accessible ramp.
Route from Main Entrance to Lifts
- The route to the upper ground floor of the hospital from the main entrance is via stairs or a lift.
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Enter via the main hospital entrance and continue straight ahead through the double doors and the lifts are located on the left.
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There are 2 identical lifts to the right of the staircase which people can take to overcome the stairs.
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The lifts are approximately 22 metres from the main entrance.
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The flooring is vinyl and shiny and there are 2 sets of double doors that are permanently held open along the route.
- There are accessible and standard toilets along the way in the main hospital concourse.
Lift (Ground Floor to Upper Ground Floor)
- The lift is located ahead and to the left as you enter the main hospital entrance.
- Signs indicating the location of the lift are not available from the entrance.
- The lift is approximately 22m (72ft) from the main hospital entrance.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are G and UG.
- The weight limit for the lift is 1000kg.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are not within 90cm - 110cm from the floor.
- The visual contrast between the external lift controls and the control plate is low.
- The visual contrast between the external lift control plate and the wall is high.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 106cm x 209cm (3ft 5in x 6ft 10in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting levels in the lift are low to moderate.
- There is a/are similar lift(s) available.
- There is an identical lift next to the lift surveyed.
Other Floors (Ground Floor to Upper Ground Floor)
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Stairs
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- Stairs can be used to access other floors.
- The stairs are located immediately ahead as you enter the main hospital entrance.
- The stairs are approximately 18m from the main hospital entrance.
- The stairs are clearly visible from the entrance.
- There are automatic, double doors to enter the stairwell on the ground floor.
- The floors which are accessible by the stairs are G and UG.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are not provided on landings.
- The lighting levels at the steps are moderate to good.
Upper Ground Floor Lifts to Tower Block 1 B Block Lift Lobby
- To get to Tower Block 1 from the floor 1 lifts you need to make your way along the main hospital corridor to the B Block Lift Lobby.
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The B Block Lift Lobby is on the upper ground floor of Tower Block 1.
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These lifts are used to access the other floors of Tower Block 1 such as the Cardiff University teaching rooms and offices.
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This route is approximately 72 metres long.
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Exit the upper ground lift in the main hospital concourse and turn left along the main hospital corridor.
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Continue straight down to the bottom of the corridor and the B Block Lift Lobby is immediately ahead.
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There are resting areas along the route with armrests and there is also vinyl, shiny flooring.
- The lighting levels are good.
Lift (B Block Lifts)
- The lift is located at the rear of the upper ground floor main hospital corridor.
- Signs indicating the location of the lift are clearly visible from the entrance.
- The lift is approximately 72m (236ft) from the upper ground floor lifts in the main hospital building.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are LG, G, UG, 1, 2, 3, 4, 5, 6 and 7.
- The weight limit for the lift is 1600kg.
- There are manual, heavy, double doors to access the lift lobby on all floors.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are not within 90cm - 110cm from the floor.
- The visual contrast between the external lift controls and the control plate is high.
- The visual contrast between the external lift control plate and the wall is high.
- The clear door width is 120cm (3ft 11in).
- The dimensions of the lift are 150cm x 243cm (4ft 11in x 7ft 11in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are moderate to good.
- There is a/are similar lift(s) available.
- There are 6 lifts in B Block.
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Tower Block 1 is split into 3 separate blocks: Blocks A, B and C.
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There are 3 additional lifts to the left of the building in A Block and there are 3 additional lifts to the right of the building in C Block.
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All lifts in Tower Block 1 go to the same floors.
- The photographs show the lifts in A and C Block.
Other Floors (B Block Stairs)
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Stairs
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- Stairs can be used to access other floors.
- The stairs are located to the left and right of the B Block lift lobby.
- The stairs are approximately 84m from the B Block lift lobby on the upper ground floor.
- Signs indicating the location of the stairs are not available from the entrance.
- There are manual, heavy, double doors to enter and exit the stairwell on all floors.
- The floors which are accessible by the stairs are G, UG, 1, 2, 3, 4, 5, 6 and 7.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are not easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are not provided on landings.
- The lighting levels at the steps are moderate to good.
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Other Information
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- There are similar staircases located in A Block and C Block.
- The photographs show the stairs in A and C Block.
- These stairs all go to the same floors in Tower Block 1.
- There are similar staircases located in A Block and C Block.
Getting Around (Tower Block 1)
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Access
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- There is step-free access throughout the building via lift(s).
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Circulation
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- There are doors in corridors/walkways which have to be opened manually.
- The type of flooring in corridors/walkways is vinyl.
- There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
- Handrails with a rounded or oval profile are not provided in corridors/walkways.
- There is high visual contrast between the walls and floor in all corridors/walkways.
- There is bench seating and single seats with armrests at regular intervals.
- The lighting levels are varied.
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Signage
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- Wayfinding signage is provided.
- Floor plans/maps are available.
- The colour, design and typeface of signs is not consistent throughout the building.
- Dementia friendly signage is not provided.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does play background music in communal areas.
- There is not a hearing assistance system in the communal areas of the building.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
- The nearest accessible toilet(s) is/are located on the ground floor in the main hospital concourse.
Standard Toilet(s) (Upper Ground Floor - Male and Female)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located on the upper ground floor of Tower Block 1, to the right of the B Block lift lobby.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 10m from the B Block lift lobby.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial and written text signage on or near the toilet door.
- It was not possible to access the male toilet.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 81cm.
- The wash basin(s) tap type is lever.
- Lighting levels are moderate to good.
- At the time of survey (November 2025), the cubicle within the male toilets was out of order.
Standard Toilet(s) (Staff Toilets - Male and Female)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located on floor 7 of Tower Block 1, to the right as you exit B Block lifts.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 17m from the B Block Lifts.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- There is written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 86cm.
- The wash basin(s) tap type is push.
- Lighting levels are moderate to good.
- The ladies toilet on this floor has twist turn and push taps.
The staff toilets are accessed via a pin code that can be obtained by a member of staff.
The toilets are for staff use only.
There are similar toilets available on floors 6, 5, and 2.
