You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• For the racecourse map please click here (new tab).
• There is a member of staff available for help and assistance.
• Club staff receive disability awareness/equality training.
• Stewards receive disability awareness/equality training.
• Hospitality staff receive disability awareness/equality training.
• Food and drink concession staff do receive disability awareness/equality training.
• Car parking attendants do receive disability awareness/equality training.
• Staff do not receive deaf awareness training.
• There is not a member of staff trained in British Sign Language.
• The alternative formats documents can be provided in include; large print on request.
• There is an assistance dog toilet or toileting area at the stadium/near by.
• Water bowls for assistance dogs are available.
• There are not mobility aids available.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Carlisle Racecourse is located on the outskirts of Carlisle, just off Durdar Road.
    The postcode for the Sat Nav is CA2 4TS.
    Read more athttp://carlisle.thejockeyclub.co.uk/plan-your-race-day/Racegoers-Guide/directions-parking#cjPZUEfvOUCiTrxw.99
  • There are two raceday car parks available, Gate 7- designated Blue Badge parking and Gate 8.
    There is also a separate car park for conference and events. The coach parking is located off Durdar Road.
• By Bus View
  • There is a bus stop within 150 metres of the venue.
  • On racedays, Reays operate a bus service from Lonsdale Street, near the Church, opposite the bus station, up to the Racecourse.
    Buses run 90 minutes and 45 minutes before the first race and return to Carlisle 5 minutes and 35 minutes after the last race.
    The cost for this service is £1.60 each way. On non-racedays, the timetable for the bus serving the racecourse can be found by following the below link.
    Ask your bus driver which stop to get off at for the Racecourse!
    Read more athttp://carlisle.thejockeyclub.co.uk/plan-your-race-day/Racegoers-Guide/directions-parking#cjPZUEfvOUCiTrxw.99.
  • For more information on Reays Buses please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Carlisle Station.
  • The racecourse is 2.2 miles from Carlisle Station, a major station on the West Coast Main Line, lying 102 miles south of Glasgow Central, and 299 miles north of London Euston.
    Read more athttp://carlisle.thejockeyclub.co.uk/plan-your-race-day/Racegoers-Guide/directions-parking#cjPZUEfvOUCiTrxw.99.
  • For more information on National Rail please click here (opens new tab).

You are on Raceday Parking. Skip to the next section.

Raceday Parking

• For information about raceday parking please click here (opens in new tab).

You are on Trackside. Skip to the next section.

Trackside

• The trackside area is located ahead as you enter the racecourse.
• There is step free access to the trackside area.
• The surface of the trackside area is tarmac and grass.
• There is a very slight slope leading from the rear of the trackside area to the front.
• There is bench seating available.
• There are picnic tables available.
• There is a lawn area next to the track.
• The betting ring is located in front of the Jubilee Grandstand.
• There is step free access to the betting ring.

You are on Jubilee Main Grandstand Steppings. Skip to the next section.

Jubilee Main Grandstand Steppings

• The steppings are located in front of the Jubilee Grandstand.
• There are 15+ medium steps with handrails on both sides from track side to the steppings area.
• There are 5 medium steps with handrails on both sides from the Pattersons Bar/Swifts Restaurant to the steppings area.
• There are 1-10 medium height steps from the front of the steppings to the rear.
• There are stanchions located in places along the steppings.

You are on Designated Wheelchair Platform. Skip to the next section.

Designated Wheelchair Platform

• The designated wheelchair platform is located on the first floor of the Jubilee Main Grandstand, at the rear of Patterson Bar/Swifts Restaurant. For information about the platform and how to access it please click here (opens in new tab).

You are on 365 Suite - Steppings. Skip to the next section.

365 Suite - Steppings

• The steppings are located on top of the 365 Suite.
• There are 15 plus medium steps with handrails on both sides from trackside to the stepppings area.
• There are 1-12 medium height steps from the front of the steppings to the rear.
• There are stanchions located in places along the steppings.

You are on The General's Viewing Area. Skip to the next section.

The General's Viewing Area

• The viewing area is located on top of the General's Bar & Barbecue.
• There are 15+ medium steps with handrails on both sides from trackside to the viewing area.
• Once on the viewing platform there is step free access.

You are on Monet's Bar Steppings. Skip to the next section.

Monet's Bar Steppings

• The steppings are located to the right of Monet’s Bar.
• There are 1-15 medium height steps from the front of the steppings to the rear.
• There are stanchions located in places along the steppings.

You are on The Lawn Suites Viewing Area. Skip to the next section.

The Lawn Suites Viewing Area

• The viewing area is located on top of the Lawn Suites.
• There are 15+ medium steps with handrails on both sides from trackside to the viewing area.
• The viewing platform is split into two levels.
• There are 3 medium steps between the two levels.
• Once on the viewing platform there is step free access.

You are on Accessible Toilet(s) (The General's Bar & Barbecue and The Bell Hall). Skip to the next section.

Accessible Toilet(s) (The General's Bar & Barbecue and The Bell Hall)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • The accessible toilet surveyed is not for the sole use of disabled people.
  • This accessible toilet is located between The General's Bar & Barbecue and The Bell Hall.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of staff.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 98cm.
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 152cm x 210cm (4ft 12in x 6ft 11in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 80cm.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general waste (with no lid) disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 85cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is not a hand dryer.
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is good.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Standard Toilet(s) (The General's Bar & Barbecue and The Bell Hall). Skip to the next section.

Standard Toilet(s) (The General's Bar & Barbecue and The Bell Hall)

• Standard toilet facilities are available.

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located between The General's Bar and Barbecue and The Bell Hall.
  • There is step-free access into the female and male toilet(s).
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • The wash basin tap type is push.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the standard female toilets.
  • There is step-free access into the baby change facilities.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 87cm (2ft 10in).

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other AccessAble access guides that are related to this one please use the links below.
• Getting Around Carlisle Racecourse link (new tab) - click here
• Betting Counters around The Racecourse link (new tab) - click here