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Argo House - CNWL NHS Offices

180 Kilburn Park Road, London, NW6 5FA

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Access Guide

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Summary

  • This is a non clinical staff base.
  • Services within the building include: Staff offices, meeting and interview rooms.

Getting Here

Getting Help and Assistance

  • The alternative formats documents can be provided in include; Braille on request, large print on request and Makaton on request.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 200cm x 660cm (6ft 7in x 21ft 8in).
    • On street Blue Badge parking is located on Hanley Road.
    • Clearly signed and / or standard marked parking bays are available.
    • Standard marked parking bays are located on Hanley Road.
    • There is not a designated drop off point.

Opening Times

  • Monday 08:30 - 17:00.
  • Tuesday 08:30 - 17:00.
  • Wednesday 08:30 - 17:00.
  • Thursday 08:30 - 17:00.
  • Friday 08:30 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 150cm (4ft 11in).
    • There is not a hand sanitiser.
    • There is a door release button when exiting.
    • The height of the door release button is 116cm (3ft 10in).
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 106cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.

Reception

  • Reception View
    • The reception point is located to the left as you enter.
    • The reception point is approximately 5m (5yd 1ft) from the main entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is a hearing assistance system.
    • The type of system is a portable loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is carpet and vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There are seats with armrests on both sides.
    • No tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is a television.
    • Subtitles are available.
    • Vending machines are not available.
    • A water dispenser is available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.

Area(s)

  • The facilities/services located on the ground floor include; meeting rooms, interview rooms and offices.
  • There is step-free access throughout the building.
  • There is a slight ramp, with handrails on both sides, for access to toilets, rooms 1-5, occupational therapy and employment services.
  • Photographs 5 and 6 show the ramp.
  • There is a slight ramp, with handrails on both sides, for access to office areas and accessible and standard toilets areas located to the left as you enter building.
  • Photographs 7 and 8 show the ramp.
  • There are doors in lobby areas/corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet and vinyl.
  • The main walkway(s)/aisle(s) in the open plan office(s) are wide enough for wheelchair users to pass.
  • The following facilities in this area may not be accessible or usable for wheelchair users; meeting pods.
  • The type of flooring in the open plan/communal areas is carpet.
  • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
  • There is good colour contrast between the walls and floor in all areas.
  • Seating in this area includes; adjustable chairs with wheels and armrests.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the floor/area.
  • There is no overhead signage in this area.
  • Dementia friendly signage is not provided.
  • None of the doors in this area have Braille signage.
  • None of the doors in this area have tactile signage.
  • There is not background music in this area.
  • There is a hearing assistance system in the communal areas of the building.
  • The system is a portable loop.
  • At the reception desk.
  • The hearing assistance system is available only on request.
  • Refreshment Area(s) View
    • There is a communal refreshment area.
    • The refreshment area is located to the right as you enter, up the ramp and at the end of the corridor.
    • There is a clear unobstructed route to the refreshment area.
    • There is not a dual height refreshment counter.
    • The height of the counter(s) is/are 92cm.
    • There is not a knee recess under a work surface.
    • There is a sink at refreshment areas.
    • The height of the sink is 92cm.
    • The wash basin tap type is lever.
    • There is a mixer tap.

Room(s) (Interview Room 1)

  • The room surveyed was Interview Room 1.
  • Interview Room 1 is located to the left as you enter the building.
  • Access View
    • Two further interview rooms of a similar size and facilities are located adjacent to this one.
    • There is wayfinding signage on route to the room(s).
    • There is written signage for the room, in upper and lower case lettering, but it is not clearly visible.
    • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
    • There is step-free access into the room(s).
  • Room Details View
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single.
    • The door opening width(s) is/are 75cm+ for the room(s).
    • The door is easy to open.
    • There is a hearing assistance system for the room(s) available on request.
    • There is not a red flashing fire alarm beacon in the room(s).
    • There is not fixed furniture within the room(s).
    • The clear floor space beneath tables in the room(s) is 70cm.
    • A height adjustable table/bench is not available.
    • There is not sufficient space for a wheelchair user to turn within the room.
    • Furniture can be reconfigured to allow a turning space for wheelchair users.
    • There is a/are chair(s) with armrests on both sides within the room(s).
    • The type of flooring in the room(s) is carpet.
    • Floor coverings in the room(s) are not even.
    • The colour contrast between the walls and floor is good.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • The lighting levels are good.

Room(s) (Room 1)

  • The room surveyed was Room 1.
  • Room 1 is located through the single door at the top of the ramp then immediately on the left.
  • Access View
    • There are 4 further meeting rooms each of which have a hearing loop.
    • There is not wayfinding signage on route to the room(s).
    • There is written signage for the room, in upper and lower case lettering, but it is not clearly visible.
    • The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • Signage for the room(s) is available in upper and lower case lettering that is clearly visible.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
    • There is step-free access into the room(s).
  • Room Details View
    • The door(s) open(s) away from you (push).
    • The door(s) for the room(s) is/are not push pad activated.
    • The door(s) is/are single.
    • The door opening width(s) is/are 75cm+ for the room(s).
    • The door is easy to open.
    • There is a hearing assistance system for the room(s).
    • This room has a television screen and a whiteboard.
    • There is not a red flashing fire alarm beacon in the room(s).
    • There is not fixed furniture within the room(s).
    • The clear floor space beneath tables in the room(s) ranges between 69cm and 70cm.
    • A height adjustable table/bench is available.
    • There is sufficient space for a wheelchair user to turn within the room.
    • There is a/are chair(s) with armrests on both sides within the room(s).
    • The type of flooring in the room(s) is carpet.
    • Floor coverings in the room(s) are not even.
    • The colour contrast between the walls and floor is good.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • The lighting levels are good.

Accessible Toilet(s)

  • Location and Access View
    • This accessible toilet is located ahead as you enter then right up the ramp and at the end of the corridor.
    • This accessible toilet is approximately 45m (49yd 8in) from the main entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 87cm (2ft 10in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 182cm x 223cm (5ft 12in x 7ft 4in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 110cm (3ft 7in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • There is a/are female sanitary and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • The toilet seat colour contrast is good.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 84cm (2ft 9in).
    • The contrast between the toilet roll holder and the wall is poor.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 96cm.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 100cm (3ft 3in).
    • The contrast between the towel dispenser and the wall is poor.
    • There is not a hand dryer.

Standard Toilet(s)

  • Toilet Facilities View
    • The shared toilet is located to the right as you enter the building up the ramp, through the single door and at the end of the corridor.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 45m from the main entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 87cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are good.

Standard Toilet(s)

  • Toilet Facilities View
    • The female and male toilets are located to the left as you enter the building, through the office area down the slope and at the end of the corridor.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 60m from the main entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is written text signage on or near the toilet door.
    • It was not possible to access the female toilet.
    • An ambulant toilet cubicle is available.
    • There are horizontal wall mounted rails available on both sides of the toilet.
    • The height of the wash basin(s) is 91cm.
    • The wash basin(s) tap type is lever mixer.