Access Guide
Summary
- This is a dental centre.
- Services within the building include: 4 surgery rooms and an accessible toilet.
Getting Here
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By Road
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- Brookside Clinic is located to the south of Aylesbury town centre. It is accessed via the A41, next to Aylesbury railway station. The postcode for sat-navs is HP20 2SR.
- There are patient standard and Blue Badge bays outside the clinic. Parking for all users is free.
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By Bus
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- The nearest bus stop is called Walton Street, located on Walton Street, approximately 0.3 miles away. It is served by the following buses: 50 – Halton/Aylesbury X30 – High Wycombe/Aylesbury 130 – High Wycombe/Aylesbury 300 – High Wycombe/Aylesbury.
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By Train
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- The nearest train station is Aylesbury, approximately 0.2 miles away. The station is served by Chiltern Railways.
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Useful Links
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- Please click on the link below for information about Arriva Bus services.
- To view the web page described above click here (opens in new tab).
- Please click on the link below for information about Redline Bus services.
- To view the web page described above click here (opens in new tab).
- Please click on the link below for information about Aylesbury station (Chiltern Railways).
- To view the web page described above click here (opens in new tab).
- Please click on the link below for more information about Aylesbury station (National Rail).
- To view the web page described above click here (opens in new tab).
Opening Times
- Monday 08:45 - 12:30.
- Monday 13:00 - 16:45.
- Tuesday 08:45 - 12:30.
- Tuesday 13:00 - 16:45.
- Wednesday 08:45 - 12:30.
- Wednesday 13:00 - 16:45.
- Thursday 08:45 - 12:30.
- Thursday 13:00 - 16:45.
- Friday 08:45 - 12:30.
- Friday 13:00 - 16:45.
- Saturday Closed.
- Sunday Closed.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located in front of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 4 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 230cm x 480cm (7ft 7in x 15ft 9in).
- The nearest Blue Badge bay is 37m (40yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 50m (54yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- The dropped kerb does have tactile paving.
- There is a road to cross between the car park and the entrance.
- The road is generally quiet.
- The car park does not have a height restriction barrier.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Friar's Square Multi-Storey Car Park.
- The car park is located on Station Way East.
- There is a/are Blue Badge parking bay(s) available within the car park.
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On Street Parking and Drop-off Details
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- On street marked Blue Badge bays are not available.
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Comments
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- Parking at the Brookside Centre is free for 1 hour. Additional time must be purchased via the Saba parking app.
Outside Access (Main)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 142cm (4ft 8in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 117cm (3ft 10in).
- There is a door release button when exiting.
- The height of the door release button is 95cm (3ft 1in).
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 120cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 121cm.
Outside Access (Out of Hours)
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Entrance Details
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- This information is for the entrance located to the right of the building facing the car park.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 139cm (4ft 7in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 127cm (4ft 2in).
- There is a door release button when exiting.
- The height of the door release button is 138cm (4ft 6in).
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 81cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 80cm.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
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Comments
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- The intercom for the second set of doors is at a height of 145cm.
- The door release button for the second set of doors is at a height of 136cm.
Entrance (Out of Hours)
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Entrance Details
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- This information is for the entrance located beyond and to the left of the out of hours entrance.
- The entrance area/door is not clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 118cm (3ft 10in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 132cm (4ft 4in).
- There is a door release button when exiting.
- The height of the door release button is 90cm (2ft 11in).
- The main door(s) open(s) automatically (away from you).
- The automatic door(s) is/are push pad activated.
- The door(s) is/are single width.
- The width of the door opening is 85cm.
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Comments
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- The push pad height to enter the door is 90cm.
Reception
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Reception
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- The reception point is located towards the middle of the department.
- The reception point is approximately 26m (28yd 1ft) from the main entrance.
- Clear signage for the reception area/desk is not visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are moderate to good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 21/08/2023.
- The hearing assistance system was working at the time of testing.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is a mixture of seating with and without armrests.
- No tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
Inside Access
- There is level access once inside.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 21/08/2023.
- The hearing assistance system was working at the time of testing.
- This venue does not play background music.
- Wayfinding signage is available.
- No Braille signage is available.
- No tactile signage is available.
- No pictorial signage is available.
- Dementia friendly signage is not provided.
- The type of flooring in walkways and corridors is vinyl/laminate.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
Consultation / Treatment Room (Surgery 1)
- There is / are 4 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Surgery 1.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are light.
- The width of the door opening is 71cm (2ft 4in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is not available.
- There is a chair.
- Some chairs are permanently fixed.
- The chair(s) is/are height adjustable.
- All chairs have armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- Lighting levels are moderate to good.
Consultation / Treatment Room (Surgery 2)
- There is / are 4 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Surgery 2.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are light.
- The width of the door opening is 79cm (2ft 7in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is available.
- The hoist is powered overhead.
- A sling is available.
- The sling is attached by loop.
- There is a chair.
- Some chairs are permanently fixed.
- The chair(s) is/are height adjustable.
- All chairs have armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
Consultation / Treatment Room (Surgery 3)
- There is / are 3 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Surgery 3.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are light.
- The width of the door opening is 80cm (2ft 7in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is not available.
- There is a chair.
- Some chairs are permanently fixed.
- Some chairs are height adjustable.
- There are some chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
Consultation / Treatment Room (Surgery 4)
- There is / are 4 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Surgery 4.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are light.
- The width of the door opening is 78cm (2ft 7in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is not available.
- There is a chair.
- Some chairs are permanently fixed.
- The chair(s) is/are height adjustable.
- There are some chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
Accessible Toilet(s) (Left Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located to the left of the reception.
- This accessible toilet is approximately 31m (33yd 2ft) from the main entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial, written text and dementia friendly signage on or near the toilet door.
- The contrast between the external door and wall is fair.
- The door opens by sliding.
- The door is light.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 73cm (2ft 5in).
- The contrast between the internal door and wall is fair.
- The door does not have a horizontal grab rail.
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Toilet Features
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- The dimensions of the accessible toilet are 163cm x 220cm (5ft 4in x 7ft 3in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The height of the light switch/pull cord is 135cm from floor level.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 106cm (3ft 6in).
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is poor.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the right.
- There is not a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and general waste (with lid) disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- The toilet seat colour contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 95cm (3ft 1in).
- The contrast between the toilet roll holder and the wall is fair.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is fair.
- The wash basin tap type is lever.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 84cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 126cm (4ft 2in).
- The contrast between the towel dispenser and the wall is fair.
- There is not a hand dryer.
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Comments
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- There is a corridor to access the main area of the accessible toilet.
- The dimensions are 76cm wide x 175cm long.
- There is a higher wash basin at a height of 88cm.