Access Guide
Summary
- This is a dental centre.
- Services within the building include: consultation / treatment rooms, accessible and standard toilets.
Getting Here
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By Road
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- The centre is located to the north west of High Wycombe town centre and north of junction 4 of the M40. The postcode for sat-navs is HP11 2QR.
- There are patient standard and Blue Badge bays outside the health centre. Parking for all users is free.
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By Bus
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- The nearest bus stop is Cedar Terrace which is located on Desborough Road, approximately 0.1 miles away. It is served by the following buses: 32 – Booker/Micklefield Estate 33 – Desborough Castle/Totteridge 48 – Lane End/High Wycombe.
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By Train
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- The nearest train station is High Wycombe, approximately 0.9 miles away. The station is served by Chiltern Railways.
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Useful Links
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- Please click on the link below for information about Arriva Bus service.
- To view the web page described above click here (opens in new tab).
- Please click on the link below for information about High Wycombe station (Chiltern Railways).
- To view the web page described above click here (opens in new tab).
- Please click on the link below for more information about High Wycombe station (National Rail).
- To view the web page described above click here (opens in new tab).
Opening Times
- Monday 08:35 - 12:30.
- Monday 13:00 - 16:45.
- Tuesday 08:35 - 12:30.
- Tuesday 13:00 - 16:45.
- Wednesday 08:35 - 12:30.
- Wednesday 13:00 - 16:45.
- Thursday 08:35 - 12:30.
- Thursday 13:00 - 16:45.
- Friday 08:35 - 12:30.
- Friday 13:00 - 16:45.
- Saturday Closed.
- Sunday Closed.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- Parking is free for Blue Badge holders.
- The car park is located directly in front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 215cm x 480cm (7ft 1in x 15ft 9in).
- The nearest Blue Badge bay is 11m (12yd 1in) from the main entrance.
- The furthest Blue Badge bay is 13m (14yd 8in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are loose chippings.
- The car park surface is tarmac.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Desborough Square Car Park.
- The car park is located East Richardson Street.
- There is a/are Blue Badge parking bay(s) available within the car park.
- Please click here for more information on parking.
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On Street Parking and Drop-off Details
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- On street marked Blue Badge bays are not available.
- There is not a designated drop off point.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located on Desborough Road.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 110cm (3ft 7in).
- There is not a door release button when exiting.
- The main door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 108cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Ramp/Slope Details
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- The ramp/slope is located directly in front of the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
Reception
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Reception
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- The reception point is located on the right as you enter.
- The reception point is approximately 3m (3yd 10in) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are moderate to good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- The counter is staffed.
- There is not a bell to attract attention.
- There is a hearing assistance system.
- The type of system is a portable loop.
- The hearing assistance system is signed.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was not tested at the time of the survey.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
Entrance (Internal Entrance)
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Entrance Details
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- This information is for the entrance located immediately beyond the reception desk.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 80cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 80cm.
Waiting Room / Area
- There is a waiting room / area.
- The waiting room / area is approximately 7m from the internal entrance.
- There is level access into the waiting room / area.
- There is a/are door(s) into the waiting room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are heavy.
- The width of the door opening is 80cm (2ft 7in).
- The type of flooring is carpet.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- All chairs have armrests.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
Inside Access
- There is level access once inside.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- Wayfinding signage is available.
- No Braille signage is available.
- No tactile signage is available.
- Some pictorial signage is available.
- Dementia friendly signage is not provided.
- The type of flooring in walkways and corridors is carpet.
- The lighting levels are moderate to good.
Entrance (Dental Department - Dental Suite)
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Entrance Details
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- This information is for the entrance located at the rear of the department.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is a bell/buzzer.
- The height of the bell/buzzer is 143cm (4ft 8in).
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 81cm.
Consultation / Treatment Room (Surgery 1)
- There is / are 3 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Surgery 1.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 89cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is not available.
- There is a chair.
- Some chairs are permanently fixed.
- Some chairs are height adjustable.
- There are some chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
Consultation / Treatment Room (Surgery 2)
- There is / are 3 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Surgery 2.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are heavy.
- The width of the door opening is 79cm (2ft 7in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is not available.
- There is a chair.
- Some chairs are permanently fixed.
- Some chairs are height adjustable.
- There are some chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
Consultation / Treatment Room (Surgery 3)
- There is / are 3 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Surgery 3.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 89cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- A hoist is not available.
- There is a chair.
- Some chairs are permanently fixed.
- Some chairs are height adjustable.
- There are some chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
Accessible Toilet(s) (Transfer Both Sides)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located in the right hand corridor of the department.
- This accessible toilet is approximately 12m (13yd 4in) from the internal entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens inwards.
- The door is light.
- The door is locked by a sliding bolt.
- The width of the accessible toilet opening is 86cm (2ft 10in).
- The contrast between the internal door and wall is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is good.
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Toilet Features
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- The dimensions of the accessible toilet are 212cm x 260cm (6ft 11in x 8ft 6in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The height of the light switch/pull cord is 90cm from floor level.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space on the left is 84cm.
- The lateral transfer space on the right is 94cm.
- The transfer space is obstructed by a female sanitary bin and storage items.
- There is a flush, however it is not on the transfer side (on top of the cistern).
- There is not a spatula type lever flush.
- There is a push button flush.
- The contrast between the dropdown rail(s) and wall is poor.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the left.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary, general waste (with no lid) and pedal bin disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf has the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 120cm.
- The shelf is not located where it is reachable.
- The toilet has a cistern.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 81cm (2ft 8in).
- The contrast between the toilet roll holder and the wall is poor.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 104cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 100cm (3ft 3in).
- The contrast between the towel dispenser and the wall is poor.
- There is not a hand dryer.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- There is a fixed baby change table available.
- The height of the baby change table is 73cm.
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Comments
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- At the time of survey there was a portable horizontal grab rail to the right of the toilet.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The male toilet is located on the right hand side after the internal entrance.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 1m from the internal entrance.
- The colour contrast between the external toilet door(s) and wall(s) is good.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 73cm.
- The wash basin(s) tap type is lever.
- Lighting levels are moderate to good.
- There are two cubicles.
One with a door opening of 99cm and the other with a door opening of 59cm.
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Toilet Facilities 2
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- The female toilet is located on the right hand side after the internal entrance.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 4m from the internal entrance.
- The colour contrast between the external toilet door(s) and wall(s) is good.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is available.
- There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
- The ambulant toilet does not have vertical wall mounted grab rails.
- There is a/are dropdown rail(s) on the right as you face the ambulant toilet(s).
- The height of the wash basin(s) is 69cm.
- The wash basin(s) tap type is lever.
- There are three cubicles.
The ambulant cubicle has a door opening of 100cm.
The standard toilet has a door opening of 59cm.
The children's toilet has a door opening of 54cm.