Access Guide
Summary
- This is a non clinical staff base.
Opening Times
- Monday 08:00 - 17:30.
- Tuesday 08:00 - 17:30.
- Wednesday 08:00 - 17:30.
- Thursday 08:00 - 17:30.
- Friday 08:00 - 17:30.
- Saturday Closed.
- Sunday Closed.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located directly in front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 230cm x 435cm (7ft 7in x 14ft 3in).
- The nearest Blue Badge bay is 6m (6yd 1ft) from the Entrance 1.
- The furthest Blue Badge bay is 14m (15yd 11in) from the Entrance 1.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Car Park D.
- The car park is located to the rear of the venue.
- There is a/are Blue Badge parking bay(s) available within the car park.
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On Street Parking and Drop-off Details
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- There is not a designated drop off point.
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Comments
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- There is a barrier at the entrance.
- The intercom height for the barrier is 115cm.
Outside Access (Entrance 1)
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Entrance Details
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- This information is for the entrance located at the front of the building facing the car park.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There are bollards outside this entrance.
- The bollard(s) has/have a good colour contrast to prevent them being hazardous to visually impaired people.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 127cm (4ft 2in).
- There is not a door release button when exiting.
- The main door(s) open(s) automatically (away from you).
- The automatic door(s) is/are push pad activated.
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are permanently held open.
- The width of the door opening is 99cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Ramp/Slope Details
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- The ramp/slope is located to the right of the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides going up the ramp.
- The ramp/slope does bypass the step(s).
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Step Details
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- The step(s) is/are located in front of the entrance.
- There is/are 1 step(s).
- The step(s) is/are not clearly marked.
- The step(s) is/are medium (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides going up the step(s).
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Comments
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- The two bollards do not restrict access to the entrance.
Outside Access (Entrance 2)
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Entrance Details
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- This information is for the entrance located to the left of Entrance 1.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 139cm (4ft 7in).
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 110cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Ramp/Slope Details
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- The ramp/slope is located directly in front of the entrance.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
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Comments
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- On the day of the visit, the automatic outside door was not working and operated as a heavy manual door.
Reception
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Reception
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- The reception point is located on the right as you enter the building.
- The reception point is approximately 1m (3ft 3in) from the Entrance 1.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are moderate to good.
- The height of the reception counter is high (110cm+).
- There is sufficient space to write or sign documents on the counter.
- There is a low section of the counter (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is a hearing assistance system.
- The type of system is a portable loop.
- The hearing assistance system is not signed.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 22/08/2023.
- The hearing assistance system was working at the time of testing.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is carpet.
- There is not sufficient space for a wheelchair user to use the waiting area.
- The seats do not have armrests.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is not space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
Getting Around
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Access
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- There is step free access throughout the building via lift(s).
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Circulation
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- There are doors in corridors which have to be opened manually.
- The type of flooring in walkways and corridors is carpet.
- Handrails are not provided in corridors.
- Seating is not provided in corridors.
- There is good colour contrast between the walls and floor in all corridors.
- The lighting levels are moderate to good.
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Signage and Wayfinding
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- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
- The wayfinding signage does not include pictograms.
- Dementia friendly signage is not provided.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music in public areas.
- There is not a hearing assistance system in the public areas of the building.
Other Floors (Leading from Entrance 1)
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Stairs
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- Signs indicating the location of the stairs are not clearly visible from the entrance.
- There are manual, heavy, single doors to enter and exit the stairwell on all floors.
- The floors which are accessible by stairs are ground and first.
- There are 15+ steps between floors.
- The height of the step(s) is/are not between the recommended 15cm and 18cm.
- The depth of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are not provided on landings.
- The lighting levels are moderate to good.
Other Floors (Leading from Entrance 2)
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Stairs
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- Signs indicating the location of the stairs are not clearly visible from the entrance.
- There are manual, heavy, single doors to exit the stairwell on the first floor.
- The floors which are accessible by stairs are ground and first.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are not provided on landings.
- The lighting levels are moderate to good.
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Comments
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- There is no left handrail on the third set of stairs as shown in photograph 3.
Entrance (First Floor Link Corridor)
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Entrance Details
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- This information is for the entrance located on the first floor.
- The entrance area/door is not clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 76cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 78cm.
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Comments
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- This entrance leads from the left hand block (Entrance 2) to the right hand block (Entrance 1).
Lift (Entrance 2)
- There is a lift for public use.
- The lift is located on the right as you enter via Entrance 2.
- Signs indicating the location of this lift are not clearly visible from the entrance.
- The lift is approximately 3m (3yd 10in) from the Entrance 2.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are ground and first.
- There are manual, heavy, single doors to access the lift lobby on all floors.
- Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is fair.
- The colour contrast between the external lift control plate and the wall is poor.
- The clear door width is 75cm (2ft 6in).
- The dimensions of the lift are 84cm x 117cm (2ft 9in x 3ft 10in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting level in the lift is moderate to good.
Room(s) (Meeting Room - Ground Floor)
- The room surveyed was a meeting room.
- Meeting room (33) is located on the ground floor, along the left hand corridor by Entrance 1.
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Access
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- There is not wayfinding signage on route to the room(s).
- There is numerical signage for the room, but it is not clearly visible.
- The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- The colour contrast between the external door and wall is good.
- The colour contrast between the internal door and wall is good.
- There is step-free access into the room(s).
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Room Details
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- The door(s) open(s) away from you (push).
- The door(s) for the room(s) is/are not push pad activated.
- The door(s) is/are single.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door has a closer and maybe difficult for some to open.
- There is a hearing assistance system for the room(s) and it is signed.
- The type of system is a portable loop.
- Staff are not trained to use the hearing system.
- The hearing assistance was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 22/08/2023.
- The hearing loop was not working at the time of testing.
- This room has a television screen, a projector screen, a whiteboard and a desk.
- There is not a red flashing fire alarm beacon in the room(s).
- There is some fixed furniture within the room(s).
- The clear floor space beneath tables in the room(s) is 71cm.
- A height adjustable table/bench is not available.
- There is not sufficient space for a wheelchair user to turn within the room.
- Furniture can be reconfigured to allow a turning space for wheelchair users.
- There is a mixture of seating with and without armrests.
- The type of flooring in the room(s) is carpet.
- Floor coverings in the room(s) are even with no trip hazards.
- The colour contrast between the walls and floor is good.
- Electric sockets are not between 40cm and 100cm (4ft) from floor level.
- Light switches are not between 75cm and 120cm (4ft) from floor level.
- The lighting levels are moderate to good.
Room(s) (The Boardroom - First Floor)
- The room surveyed was The Boardroom.
- The Boardroom is located on the first floor, accessed via Entrance 2.
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Access
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- There is not wayfinding signage on route to the room(s).
- There is written signage for the room, in block capital lettering, that is clearly visible.
- The corridor/walkway outside the room(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- The colour contrast between the external door and wall is good.
- The colour contrast between the internal door and wall is good.
- There is step-free access into the room(s).
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Room Details
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- The door(s) open(s) away from you (push).
- The door(s) for the room(s) is/are not push pad activated.
- The door(s) is/are single.
- The door opening width(s) is/are 75cm+ for the room(s).
- The door has a closer and maybe difficult for some to open.
- There is a hearing assistance system for the room(s) and it is signed.
- The type of system is a portable loop.
- Staff are not trained to use the hearing system.
- The hearing assistance was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 22/08/2023.
- The hearing loop was not working at the time of testing.
- This room has a television screen, a whiteboard and a desk.
- There is not a red flashing fire alarm beacon in the room(s).
- There is some fixed furniture within the room(s).
- The clear floor space beneath tables in the room(s) is 70cm.
- A height adjustable table/bench is not available.
- There is not sufficient space for a wheelchair user to turn within the room.
- Furniture can be reconfigured to allow a turning space for wheelchair users.
- There is a mixture of seating with and without armrests.
- The type of flooring in the room(s) is carpet.
- Floor coverings in the room(s) are not even.
- The colour contrast between the walls and floor is good.
- Electric sockets are not between 40cm and 100cm (4ft) from floor level.
- Light switches are not between 75cm and 120cm (4ft) from floor level.
- The lighting levels are moderate to good.
Accessible Toilet(s) (Entrance 1 - Right Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located at the far end of the left hand corridor, by entrance 1.
- This accessible toilet is approximately 10m (10yd 2ft) from the entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens outwards.
- The door is light.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 88cm (2ft 11in).
- The contrast between the internal door and wall is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is good.
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Toilet Features
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- The dimensions of the accessible toilet are 145cm x 215cm (4ft 9in x 7ft 1in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 65cm (2ft 2in).
- The transfer space is obstructed by a female sanitary bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and general waste (with no lid) disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 103cm and 150cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf has the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 74cm.
- The shelf is not located where it is reachable.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is good.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 77cm (2ft 6in).
- The contrast between the toilet roll holder and the wall is poor.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 73cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 106cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 107cm (3ft 6in).
- The contrast between the towel dispenser and the wall is poor.
- There is not a hand dryer.
Accessible Toilet(s) (Entrance 2 - Right Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
View
- This accessible toilet is located on the far left of the ground floor.
- This accessible toilet is approximately 12m (13yd 4in) from the entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens outwards.
- The door is light.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 87cm (2ft 10in).
- The contrast between the internal door and wall is good.
- The door does not have a horizontal grab rail.
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Toilet Features
View
- The dimensions of the accessible toilet are 160cm x 210cm (5ft 3in x 6ft 11in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The height of the light switch/pull cord is 135cm from floor level.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 98cm (3ft 3in).
- The transfer space is obstructed by a female sanitary bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is no dropdown rail.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the left.
- There is not a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- The contrast between the walls and floor is good.
- There is not an emergency alarm.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and general waste (with lid) disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
View
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 41cm (1ft 4in).
- The toilet seat colour contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 87cm (2ft 10in).
- The contrast between the toilet roll holder and the wall is poor.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
- The wash basin tap type is twist/turn.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 132cm.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 130cm (4ft 3in).
- The contrast between the towel dispenser and the wall is poor.
- There is not a hand dryer.
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Baby Changing Facilities
View
- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 101cm.
Standard Toilet(s) (Entrance 1)
- Standard toilet facilities are available.
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Toilet Facilities
View
- The male toilet is located in the left hand corridor from entrance 1.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 10m from the entrance.
- The colour contrast between the external toilet door(s) and wall(s) is good.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 84cm.
- The wash basin(s) tap type is twist/turn.
- Lighting levels are moderate to good.
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Toilet Facilities 2
View
- The female toilet is located in the left hand corridor from entrance 1.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 7m from the entrance.
- The colour contrast between the external toilet door(s) and wall(s) is good.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 86cm.
- The wash basin(s) tap type is twist/turn.
- Lighting levels are moderate to good.
Standard Toilet(s) (Entrance 2 - Ground Floor Left)
- Standard toilet facilities are available.
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Toilet Facilities
View
- The female toilet is located on the far left hand side as you enter via Entrance 2.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 12m from the entrance.
- The colour contrast between the external toilet door(s) and wall(s) is good.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 83cm.
- The wash basin(s) tap type is twist/turn.
- Lighting levels are moderate to good.
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Toilet Facilities 2
View
- The male toilet is located on the ground floor to the far right of the building via Entrance 2.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 14m from the entrance.
- The colour contrast between the external toilet door(s) and wall(s) is good.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 82cm.
- The wash basin(s) tap type is twist/turn.
- Lighting levels are moderate to good.
Standard Toilet(s) (Entrance 2 - Ground Floor Right)
- Standard toilet facilities are available.
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Toilet Facilities
View
- The female and male toilets are located through entrance 2 and then to the right, at the end of the corridor.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 18m from the entrance.
- The colour contrast between the external toilet door(s) and wall(s) is good.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 85cm.
- The wash basin(s) tap type is twist/turn.