You are on Getting Here. Skip to the next section.

Getting Here

Collapse all Expand all

• By Road View
  • The Riverside and Woodlands Centre is situated to the south of Hillingdon town centre on the Hillingdon Hospital site. The centres are located off the hospital access road and can be accessed from the Main Hospital Entrances on Colham Green Road and Royal Lane.
  • Standard and Blue Badge parking is located adjacent to the Riverside and Woodlands Centre.
• By Bus View
  • There is a bus stop for the Hillingdon Hospital site located in front of the Main Hospital Entrance which is approximately 400m the Riverside and Woodlands Centre. The services that stop at the Hillingdon Hospital entrance (Stop HA and HB) are the U1, U2, U3, U4, U5 and U7. The U1, U3, and U5 also stop on Colham Green Road (Stop T) which is approximately 130m from the centres.
• By Train View
  • The nearest station to the Riverside and Woodlands Centre is West Drayton. The Riverside and Woodlands Centre are 1.8 miles from the train station via Falling Lane, Park View Road and Colham Green Road and Standing Way (9 min drive). Hillingdon train station is 2.7 miles away (17 min drive).
• By Underground View
  • The nearest underground station is Uxbridge and is served by the Metropolitan and Piccadilly lines. It is 2.5 miles from the Riverside and Woodlands Centre (13 min drive).
• Useful Links View
  • Please click on the link below for up to date London transport.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request and Makaton on request.

You are on Parking. Skip to the next section.

Parking

Collapse all Expand all

• Parking View
  • The venue does have a dedicated car park.
  • The car park is located in front of the building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 3 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 379cm x 475cm (12ft 5in x 15ft 7in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is an overflow car park for staff and visitors.
• Paying View
  • There are parking charges for the car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • To see the parking charges please click here (opens new tab).
  • Payment machines are located throughout the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are dropped kerbs.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is tarmac, block paving and paving slabs.
  • There is tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 28m (30yd 1ft) from the Main Entrance.
• Comments View
  • Free parking for Central North West London services is via a permit obtained from the Riverside Centre.
  • The information relating to parking charges above applies to parking without a permit.

You are on Getting To (Therapies Department). Skip to the next section.

Getting To (Therapies Department)

• The Therapies Department is/are located on the ground floor of the Riverside Centre.
• Access to the Therapies Department is via the Main Entrance.
• Enter via the Riverside Centre Main Entrance. Continue ahead so the reception desk is on your right. Turn left as you enter the corridor. Continue straight ahead and the Therapies Department is located at the end of the corridor.
• There is step free access to the Therapies Department.
• The Therapies Department is approximately 50m from the Main Entrance.
• There is a/are manual, heavy, double door(s) between the Main Entrance and the department/service.
• Wayfinding signage is provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

Collapse all Expand all

• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is an intercom but it is not at a convenient height for wheelchair users to gain access.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 129cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope gradient is slight.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:30 - 16:30.
• Tuesday 08:30 - 16:30.
• Wednesday 08:30 - 16:30.
• Thursday 08:30 - 16:30.
• Friday 08:30 - 16:30.
• Saturday 08:30 - 16:30.
• Sunday 08:30 - 16:30.

You are on Entrance (Therapies Department). Skip to the next section.

Entrance (Therapies Department)

Collapse all Expand all

• Entrance Details View
  • This information is for the entrance located to the left of reception at the end of the corridor.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 118cm (3ft 10in).
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) may be difficult to open.
  • The width of the door opening is 86cm.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access once inside.
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• Wayfinding signage is not available.
• Dementia friendly signage is not provided.
• The type of flooring in walkways and corridors is vinyl/laminate.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• The lighting levels are varied.

You are on Room / Area (Multi-Faith Room). Skip to the next section.

Room / Area (Multi-Faith Room)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Multi-Faith Room.
• The room / area is approximately 2m from the Department entrance.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 77cm (2ft 6in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is/are height adjustable.
• There are no chairs with armrests available.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are good.

You are on Garden. Skip to the next section.

Garden

• The entrance to the garden is located at the rear of the Therapies Department.
• Access to the garden is via a single door.
• The width of the door opening is 117cm.
• The door opens away from you.
• There is a lip at the door threshold.
• The surface in the garden is made up of block paving and grass. Some areas are uneven.
• Bench seating is available.

You are on Consultation / Treatment Room (Group Therapy). Skip to the next section.

Consultation / Treatment Room (Group Therapy)

• There is / are 2 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Group Room 3.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 75cm (2ft 6in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are good.

You are on Consultation / Treatment Room (Family Therapy). Skip to the next section.

Consultation / Treatment Room (Family Therapy)

• There is / are 5 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Family Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 77cm (2ft 6in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilet facilities within this venue.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Riverside Centre link (new tab) - click here.