Access Guide
Overview
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About
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- There are 47 bedrooms.
- There is step-free level access to some of the bedrooms.
- There are 3 bedrooms with adaptations.
- There is step-free level access to all bedrooms with adaptations.
- None of the bedrooms with adaptations have adjoining rooms.
- All bedrooms with adaptations have an ensuite with a bath.
- Only assistance dogs are welcomed here.
- Shared facilities include: a restaurant.
- A Beefeater is next to the hotel that can be used for breakfasts, lunches and dinners.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Luton.
- This station does not have step-free access.
- The nearest step-free train station is Luton Airport Parkway.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a slight ramp at the main entrance.
- The following areas have stepped access: the first and second floors.
- There are manual doors along circulation routes.
- Access throughout may include narrow walkways.
- The first and second floors can be accessed via stairs.
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Getting Help and Assistance
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- Seating is available.
- There is a fixed hearing assistance system.
- There is a water bowl available for assistance dogs.
Parking
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Car Park
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- The car park is located at the front and right side of the hotel on Luton Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 410cm (depth).
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 110cm.
- The nearest designated bay is 17m from the entrance.
- The most accessible route from the Blue Badge parking has a slight ramp.
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Charges and Restrictions
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- This car park is for staff and visitors only.
- Parking is free for all users.
- Visitors must validate their registration plates when checking in.
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Electric Vehicle Charging Points
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- There are no electric vehicle charging points designated for Blue Badge holders.
- There are 2 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 230cm (width) x 440cm (depth).
- The controls are not at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- You do not need an online account to use the charging point.
- Payment can be made with a credit/debit card (contactless).
Entrance
- This entrance is located at the front right of the hotel.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide.
- There are handrails on both sides, which are within reach.
- There are 9 steps.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The steps have tactile markings at the top and bottom.
- The height of the steps is between 15cm and 18cm.
- The depth of the steps is not between 30cm and 45cm.
- There is a key fob/card reader at a height of 110cm.
- There is a single manual door.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 89cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
- There is a second, single manual door.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 86cm.
- The door has a high colour contrast.
Reception
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Location
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- The reception is located ahead as you enter the hotel.
- The distance from the entrance is 3m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 111cm.
- There is not a lowered section at the desk.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: coffee tables.
Getting Around
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Access
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- There is not step-free access between floors.
- There is not step-free level access throughout.
- The following areas have stepped access: first and second floors.
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Circulation
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- There are manual doors along circulation routes.
- Access throughout may include narrow walkways.
- There is a high colour contrast between the walls and floor along circulation routes.
- The flooring is patterned.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Lighting levels vary due to the size of the space.
Bedroom and Ensuite with Adaptations
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Bedroom Access
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- The bedroom surveyed is located ahead and to the left at reception, then to the right along the ground floor corridor.
- The distance from the hotel entrance is 11m.
- The most accessible route to the bedroom has step-free level access.
- There are manual doors along the most accessible route.
- This route has narrow walkways.
- There is step-free level access into the bedroom.
- There are 2 similar bedrooms that have ensuites with adaptations either side of this room .
- There is numbered signage on or near the door.
- Entry to the room is by a key card reader.
- The height of the key card reader is 114cm.
- The door opens inwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 88cm.
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Bedroom Features
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- The bedroom has a double bed.
- The top of the mattress is 54cm from the floor.
- The space under the bed is 14cm from the floor.
- There is room for a wheelchair user to manoeuvre next to the bed.
- The flooring is patterned.
- Seating available in the bedroom includes: a chair without armrests.
- Furniture available in the bedroom includes: a table and a coffee table.
- The following is also available in this bedroom: bedside plug sockets and TV with subtitles.
- There is a push button emergency alarm.
- Lighting levels vary due to there being different types of lights in the space.
- This bedroom does not have an adjoining room.
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Ensuite Access
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- There is step-free level access into the ensuite.
- The ensuite door opens by sliding and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 80cm.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Ensuite Dimensions and Features
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- The dimensions of the ensuite are 168cm (width) x 190cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 74cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a medium colour contrast.
- The toilet seat is 46cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 88cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 76cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a low colour contrast.
- The soap dispenser is 110cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a pedal bin.
- There are multiple coat hooks.
- The coat hooks are 110cm and 141cm from the floor.
- The walls and floor have a low colour contrast.
- Lighting levels vary due to there being different types of lights in the space.
- The ensuite has a lowered bath with an overhead shower.
- The height of the side of the bath from floor level is 48cm.
- The bath has lever controls.
- There is a fixed shower head and a separate detachable shower head.
- The shower controls are lever.
Stairs
- The stairs are located to the left of reception.
- The ground, first and second floors can be accessed by these stairs.
- There is a single manual door to access the stairwell.
- There are handrails on both sides, which are within reach.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were low at the time of the survey.
