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Old Palace Lodge Hotel

Church Street, Dunstable, Bedfordshire, LU5 4RT

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Access Guide

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Opening Times

  • Reception is staffed 24 hours per day.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Dunstable.
  • The venue is not situated on a road which has a steep gradient.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Leagrave.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park type is open air/surface.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 250cm x 450cm (8ft 2in x 14ft 9in).
    • The nearest Blue Badge bay is 10m (10yd 2ft) from the main entrance.
    • The furthest Blue Badge bay is 12m (13yd 4in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are uneven surfaces.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 120cm (3ft 11in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open away from you (push).
    • The doors are single width.
    • The doors are heavy.
    • The door opening is 96cm (3ft 2in) wide.

Level Change (Main Entrance)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located ahead as you enter.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • There are steps to access this area / service.
  • The steps are located ahead as you enter.
  • There is / are 1 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are not clearly marked.
  • The steps are shallow.

Reception

  • The reception desk is 13m (14yd) from the main entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • The desk does not have a lowered section.
  • Lighting levels are medium.

Inside Access

  • There is not level access to the service.
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played in some parts of the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • Lighting levels are varied.

Level Change (Inside Access)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located ahead as you enter the main entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is portable.
  • There is not a level landing at the top of the ramp.
  • There are steps to access this area / service.
  • The steps are located ahead as you enter the main entrance.
  • There is / are 3 step(s) to the area / service.
  • Lighting levels at the steps are medium.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.

Room

Level Change (Ground Floor Rooms)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading to the ground floor rooms.
  • The ramp or slope is moderate.
  • The ramp or slope is portable.
  • There are steps to access this area / service.
  • The steps are located leading to the ground floor rooms.
  • There is / are 3 step(s) to the area / service.
  • Lighting levels at the steps are low.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do not have handrails.

Restaurant Bar Internal (Bar)

  • The following information is for the bar.
  • Once inside, there is level access to the service.
  • Food is available from the bar.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is 7m (22ft 12in) from the main entrance.
  • The distance between the floor and the lowest table is 45cm (1ft 6in).
  • The distance between the floor and the highest table is 45cm (1ft 6in).
  • Menus are hand held only.
  • Menus are not available in Braille.
  • Menus are available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is varied.

Restaurant Bar Internal (Restaurant)

  • The following information is for the restaurant.
  • Once inside, there is level access to the service.
  • Full table service is available.
  • There is ample room for a wheelchair user to manoeuvre.
  • No tables are permanently fixed.
  • No chairs have armrests.
  • The nearest table is 13m (14yd) from the main entrance.
  • The distance between the floor and the lowest table is 72cm (2ft 4in).
  • The distance between the floor and the highest table is 75cm (2ft 6in).
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is varied.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is low.

Lift

  • There is a lift for public use.
  • The lift is located to the rear of the ground floor rooms corridor.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2.
  • The lift is 40m (44yd) from main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 65cm (2ft 2in).
  • The dimensions of the lift are 80cm x 100cm (2ft 7in x 3ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within reach for a wheelchair user.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is medium.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is no signage on or near the toilet door.
    • This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
    • This accessible toilet is located to the rear of the bar.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 76cm (2ft 6in).
    • The door is light.
    • The dimensions of the accessible toilet are 160cm x 190cm (5ft 3in x 6ft 3in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 130cm (4ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 90cm (2ft 11in).

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • A member of staff trained in BSL skills is not normally on duty.