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Day Surgery Unit

Chelsea and Westminster Hospital, 369 Fulham Road, Chelsea, London, SW10 9NH

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Access Guide

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Getting To (Day Surgery Unit)

  • The most accessible route from the Blue Badge bays in the underground car park has a step, uneven surfaces and bollards.
  • Access to the Day Surgery Unit is via the underground car park to lift A entrance.
  • There is not a drop-off point at this entrance.
  • The Day Surgery Unit is located on Nightingale Place.
  • View more information on getting to and around the hospital (opens new tab).

Hospital Parking (Underground)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located to the left of the hospital via Nightingale Place.
    • The car park type is underground.
    • The car park does have a height restriction barrier.
    • The maximum height is 195cm (6ft 5in).
    • The car park does have a barrier control system.
    • There is a touchscreen at the barrier.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is concrete.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 450cm (11ft 6in x 14ft 9in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located in front of the main hospital entrance.
    • There is not a dropped kerb from the drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located in the lift lobby of the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 5m (5yd 1ft) from the lift lobby entrance.
  • Comments View
    • Blue Badge holders with a hospital appointment may claim for free parking.

Entrance (Day Surgery Unit Main Entrance)

  • This entrance is located on the left hand side of the hospital, off Nightingale Place.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 141cm.
  • There are double manual doors at this entrance.
  • The doors are permanently held open.
  • The width of the opening is 242cm.
  • The doors have a low visual contrast.
  • There is a second single manual door.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request .
  • The second door opens towards you.
  • The width of the opening is 80cm.
  • There is a small lip on the threshold of the opening.
  • The second door has a low visual contrast.
  • A swipe card is required to exit the unit.

Department / Service (Day Surgery Unit)

  • Location and Access View
    • The Day Surgery Unit is located on the left hand side of the hospital, off Nightingale Place.
    • View information on opening times.
    • There is step-free level access into this area.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include automatic doors and doors permanently held open.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • There are 10+ consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests.
    • There is not a hearing assistance system.
    • The following facilities are available for patients: toilets with adaptations and a standard toilet.

Toilet and Changing Facilities (Day Surgery Unit)

  • Day Surgery Unit.
  • Toilet Facilities View
    • There are 10+ toilets with adaptations.
    • Toilets with adaptations are located in the reception area, along the department corridor and within the trolley bays.
    • The transfer space varies between left and right in the toilets with adaptations.
    • The shared step-free toilet facilities are located in the waiting area of the Local Anesthetic Area 1.

Reception (Day Surgery Unit)

  • The reception is located to the right from the Day Surgery Unit main entrance.
  • The distance from the Day Surgery Unit main entrance is 8m.
  • The most accessible route to reception has doors permanently held open.
  • There is step-free level access to reception.
  • The height of the reception desk is 105cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and sofas.
  • Furniture available in this area includes: coffee tables.
  • Some seating is fixed.

Lounge (Discharge Lounge)

  • The lounge is located along the Day Surgery Unit corridor.
  • There is step-free level access into the lounge.
  • There is a single manual door with a high visual contrast.
  • The door is permanently held open.
  • The width of the opening is 113cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a high visual contrast.
  • Seating available in the lounge includes: chairs with armrests.
  • Furniture available in the lounge includes: coffee tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is a TV with subtitles.
  • Lighting levels were even at the time of the survey.
  • The height of the counter is 106cm.

Consultation / Medical Room (Trolley Bays)

  • There are 10 consultation/medical rooms available.
  • The room surveyed was; Bay 3.
  • The room is located along the Day Surgery Unit corridor.
  • The most accessible route to the room has step-free level access, doors permanently held open and automatic doors.
  • There is numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens by sliding.
  • The width of the opening is 101cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: height adjustable tables.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Consultation / Medical Room (Recliner Chairs)

  • There are 10 consultation/medical rooms available.
  • The room surveyed was; 16.
  • The room is located along the Day Surgery Unit corridor.
  • The most accessible route to the room has doors permanently held open, step-free level access and automatic doors.
  • There is numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens inwards.
  • The width of the opening is 93cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: riser recliner chairs.
  • Furniture available in the room includes: height adjustable tables.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Entrance (Local Anaesthetic Area 1)

  • This entrance is located to the right from the Day Surgery main entrance.
  • The entrance area is not clearly signed.
  • There is step-free level access at the entrance.
  • There is a single manual door at this entrance.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The door opens towards you.
  • The width of the opening is 87cm.
  • The door has a high visual contrast.

Seating Area (Local Anaesthetic Area 1 - Waiting Area)

  • Location and Access View
    • The waiting area is located to the right from the Local Anaesthetic Area 1 entrance.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: armchairs and chairs with armrests.
    • Furniture available in this area includes: height adjustable tables.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Local Anaesthetic Area 1 - Consultation Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Consultation Room.
  • The room is located to the right from the Local Anaesthetic Area 1 entrance.
  • The most accessible route to the room has step-free level access.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • The width of the opening is 89cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Standard Changing Room (Local Anaesthetic Area 1)

  • The changing room surveyed is located to the right from the Local Anaesthetic Area 1 entrance.
  • The distance from the Local Anaesthetic Area 1 entrance is 5m.
  • The most accessible route to the changing room has step-free level access.
  • There is step-free level access into the changing room.
  • The width of the door opening is 96cm.
  • Facilities in the changing room include: a chair/stool.
  • The changing room has no disposal facilities.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Toilet with Adaptations (Reception - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located along the Day Surgery Unit corridor.
    • The distance from the Day Surgery Unit main entrance is 7m.
    • The most accessible route to the toilet has step-free level access and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 83cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 180cm (width) x 225cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 112cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 100cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 66cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 93cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 100cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 119cm and 147cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were low at the time of the survey.