You are on Getting To The Hospital (Chelsea and Westminster Hospital). Skip to the next section.

Getting To The Hospital (Chelsea and Westminster Hospital)

Collapse all Expand all

• By Road View
  • Chelsea and Westminster Hospital is situated to the south of the Royal Borough of Kensington and Chelsea. The hospital is located along Fulham Road. The postcode to use for the Sat-Nav is SW10 9NH.
  • The hospital has an underground public car park which is accessed via Nightingale Place to the left hand side of the hospital which is located just off Fulham Road. There are 17 Blue Badge bays located within the car park. These are available free of charge to drivers who have a hospital appointment and are displaying a valid Blue Badge in their vehicle. The bays are located near to the car park lifts.
• By Bus View
  • The nearest bus stops (Stop HA and HF) are located on either side of Fulham Road and are approximately 50 yards from the hospital. The 14, 211 and 414 services stop here.
  • There is not an onsite bus stop.
• By Train View
  • The nearest train station is West Brompton. The hospital is 0.8 miles (17 min walk) from the train station via Lillie Road, Finborough Road and Fulham Road.
• By Underground View
  • The nearest underground station to the hospital is Fulham Broadway. The hospital is 0.7 miles (14 min walk) from the underground station via Fulham Road and is served by the District line.
    Other stations nearby include Earl's Court (0.8 miles away) and South Kensington (1.2 miles away), both of which are served by the District and Piccadilly lines. South Kensington is also served by the Circle line.
• Useful Links View
  • For the location of Chelsea and Westminster Hospital please see the link below.
  • To view the web page described above click here (opens in new tab).
  • For transport timetables and services please see the link below.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• To see the hospital map please click here (opens new tab).
• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located on the ground floor, behind the main reception desk.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 020 3315 6727.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found on the lower ground floor, in the office to the rear of the restaurant seating.
• Documents are available in an alternative format and can be provided to include: large print on request and different languages on request.
• There is an assistance dog toilet or toileting area on the hospital site.
• The assistance dog toilet or toileting area is located on the ground floor of the hospital, by the car park.
• Water bowls for assistance dogs are available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs, tri wheel walkers, walking frames, walking sticks, mobile hoists, hoist slings, adjustable beds and crutches.
• To obtain mobility aids please contact main reception, therapies, volunteers and the sight team.
• There is a Safe Place at this hospital which is located within the gardens on Level 3 and Level 5.
• There is a Changing Places facility at this hospital which is located on the ground floor, along the main corridor.

You are on Hospital Parking (Underground). Skip to the next section.

Hospital Parking (Underground)

Collapse all Expand all

• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located to the left of the hospital via Nightingale Place.
  • The car park type is underground.
  • The car park does have a height restriction barrier.
  • The maximum height is 195cm (6ft 5in).
  • The car park does have a barrier control system.
  • There is a touchscreen at the barrier.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is concrete.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 450cm (11ft 6in x 14ft 9in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located in front of the main hospital entrance.
  • There is not a dropped kerb from the drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located in the lift lobby of the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 5m (5yd 1ft) from the lift lobby entrance.
• Comments View
  • Blue Badge holders with a hospital appointment may claim for free parking.

You are on Public Parking (Blue Badge Bays Only). Skip to the next section.

Public Parking (Blue Badge Bays Only)

Collapse all Expand all

• On Street Blue Badge Parking View
  • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
  • The on street Blue Badge parking bay(s) is/are located on Netherton Grove.
  • The dimensions of the on street Blue Badge parking bay(s) surveyed are 210cm x 530cm.
  • There are not parking charges for the on street Blue Badge parking bay(s).
  • Parking is free for Blue Badge holders.
  • Free parking for Blue Badge holders is for 4 hours only.
• Comments View
  • There is no return permitted within 4 hours.

You are on Getting To (Neonatal Intensive Care Unit (NICU)). Skip to the next section.

Getting To (Neonatal Intensive Care Unit (NICU))

• Neonatal Intensive Care Unit (NICU) is/are located on Level 3 of the main hospital building.
• Access to Neonatal Intensive Care Unit (NICU) is via the main hospital entrance.
• Enter via the main hospital entrance and follow the corridor past the escalators until you reach Lift B. Take the lift up to Level 3, as you exit follow the corridor to the right and the Neonatal Intensive Care Unit (NICU) is located directly ahead.
• There is step free access, via lift, to Neonatal Intensive Care Unit (NICU).
• Neonatal Intensive Care Unit (NICU) is approximately 20m from the lift.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Collapse all Expand all

• Comments View
  • There is an alternative entrance from the car park at Basement level to the Ground Floor of the hospital via Lift A. Please note that Lift A only has access to the Basement, Lower Ground Floor and the Ground Floor.

You are on Outside Access (Main Hospital Entrance). Skip to the next section.

Outside Access (Main Hospital Entrance)

Collapse all Expand all

• Entrance Details View
  • This information is for the entrance located on Fulham Road, at the front of the hospital.
  • There is a drop-off point at this entrance.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 116cm (3ft 10in).
  • There is a door release button when exiting.
  • The height of the door release button is 89cm (2ft 11in).
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The automatic door(s) is/are push pad activated.
  • The door(s) is/are double width.
  • The width of the door opening is 141cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The automatic door(s) is/are push pad activated.
  • The door(s) is/are double width.
  • The width of the door opening is 142cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Comments View
  • The height of the push pad button to open the accessible door is 88cm.
  • There are two revolving doors either side of the accessible entrance.
  • The height of the button to slow down the revolving doors is 83cm from the floor.
  • There are free standing hand sanitisers beyond the revolving doors.
  • The height of the free standing hand sanitisers are 107cm.

You are on Lift (Lift B). Skip to the next section.

Lift (Lift B)

• There is a lift for public use.
• The lift is located towards the front of the hospital.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 26m (28yd 1ft) from the main hospital entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are Lower Ground, Ground, 1, 2, 3, 4 and 5.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do not contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The visual contrast between the external lift controls and the control plate is high.
• The visual contrast between the external lift control plate and the wall is low.
• The clear door width is 130cm.
• The dimensions of the lift are 134cm x 260cm.
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Other Floors (Stairs 6). Skip to the next section.

Other Floors (Stairs 6)

Collapse all Expand all

• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are Lower Ground, Ground, 1, 2, 3, 4 and 5.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are good.
• Comments View
  • Access to stairs 3, 4, 5 and 7 is via key card only.

You are on Ward (Neonatal Intensive Care Unit (NICU)). Skip to the next section.

Ward (Neonatal Intensive Care Unit (NICU))

Collapse all Expand all

• Ward Information View
  • This is a shared ward.
  • There is/are 6 bay(s) available.
  • There is/are 1 side room(s) available.
  • There is/are 42 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 150cm (4ft 11in).
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 127cm (4ft 2in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 127cm (4ft 2in).
  • There is a door release button when exiting.
  • The height of the door release button is 127cm (4ft 2in).
  • There is level access throughout the ward.
  • Staff can provide assistance with using any manual doors within the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are moderate to good.
• Reception/Nurses' Station View
  • The height of the ward reception desk is 110cm.
  • There is a lowered section.
  • The height of the lowered section of the desk is 76cm.
  • There is a hearing assistance system available at the desk.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 08/04/2024.
  • The hearing assistance system was working at the time of testing.
• Relatives' Room View
  • There is not a relatives' room for the ward.
• Example Side Room View
  • There are no side rooms available with an accessible ensuite.
  • The width of the door opening into the side room is over 75cm.
  • There is room for a wheelchair user to manoeuvre around the bed.
  • Bedside storage is not available.
  • The visual contrast between the walls and the floor in the side room is high.
  • The lighting levels in the side room are good.
  • This is an isolation room.
• Ward Features and Patient Facilities View
  • A hearing assistance system is not available on the ward.
  • The ward does not play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is not available on the ward.
• Visitor Facilities View
  • There are accessible toilet facilities on the ward for visitors.
  • There are standard toilet facilities on the ward for visitors.
• Visiting Times View
  • Visiting times are 24 hours.

You are on Waiting Room / Area (Reception). Skip to the next section.

Waiting Room / Area (Reception)

• There is a waiting room / area.
• The waiting room / area is approximately 2m from the Neonatal Intensive Care Unit entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• All chairs are permanently fixed.
• Chairs with armrests are not available.
• No tables are permanently fixed.
• The surface height of the lowest table is 49cm.
• The surface height of the highest table is 49cm.
• The tables do contrast visually with the floor.
• There is ample room for a wheelchair user to manoeuvre.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is a television.
• Subtitles are available.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are moderate to good.

You are on Day Room / Lounge Area (Parents Room). Skip to the next section.

Day Room / Lounge Area (Parents Room)

• There is a day room/lounge area.
• The day room/lounge area is approximately 5m from the Neonatal Intensive Care Unit entrance.
• There is level access into the day room/lounge area.
• The day room/lounge area is always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to manoeuvre.
• There are sofas and also a mixture of single seats with and without armrests.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• The distance between the floor and the lowest table is 49cm (1ft 7in).
• The distance between the floor and the highest table is 90cm (2ft 11in).
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• There is a television.
• Subtitles are available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are moderate to good.

Collapse all Expand all

• Comments View
  • There is a small sensory area which is located to the left as you enter the Parents Room.
  • The entrance is 69cm wide and 156cm high.
  • The height of the soft seat is 16cm.
  • There is low-level lighting in this space as well as some sensory equipment.

You are on Consultation / Treatment Room (Outpatients Consulting Room). Skip to the next section.

Consultation / Treatment Room (Outpatients Consulting Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Outpatients Consulting Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 85cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• Lighting levels are moderate to good.

You are on Room / Area (Special Care). Skip to the next section.

Room / Area (Special Care)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Special Care.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) automatically.
• The automatic door(s) is/are push pad activated.
• The door(s) is/are double width.
• The width of the door opening is 150cm (4ft 11in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are varied.

You are on Room / Area (Milk Expression Room). Skip to the next section.

Room / Area (Milk Expression Room)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Milk Expression Room.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 84cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• Some tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are adjustable.

You are on Room / Area (Quiet Room). Skip to the next section.

Room / Area (Quiet Room)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Quiet Room.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are adjustable.

You are on Room / Area (Milk Kitchen). Skip to the next section.

Room / Area (Milk Kitchen)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Milk Kitchen.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 85cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is not a chair.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are good.

Collapse all Expand all

• Comments View
  • The height of the kitchen worksurface is 93cm.

You are on Inpatient Accommodation (Parent Accommodation - Overnight Stay 02). Skip to the next section.

Inpatient Accommodation (Parent Accommodation - Overnight Stay 02)

• Accessible accommodation is not available in this building/area.
• There are 2 designated overnight stay rooms along the ward corridor for parents. Each accommodation room has an ensuite.
• The inpatient accommodation surveyed was Overnight Stay 02.
• The door opening width for the flat/room surveyed is 75cm+.
• There is not room for a wheelchair user to manoeuvre in the flat/room surveyed.
• The flat/room surveyed did not have an accessible bathroom.
• The type of flooring in the flat/room surveyed is vinyl/laminate.
• The visual contrast between the walls and floor in the flat/room surveyed is high.
• There is a sofa within the room that can be pulled out to make a bed. There is a chair with armrests available. There is bedside storage available next to the bed. There is not an emergency alarm. The lighting levels are adjustable.

You are on Washroom (Parent Accommodation - Overnight Stay 02- Ensuite). Skip to the next section.

Washroom (Parent Accommodation - Overnight Stay 02- Ensuite)

Collapse all Expand all

• Washroom Details View
  • The washroom surveyed has a shower, a toilet and a wash basin.
  • There is/are 2 washroom(s) of this type in the ward.
  • The washroom surveyed is located inside Overnight Stay 02.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is shared.
  • There is no additional signage on or near the washroom door.
  • The washroom door(s) open(s) outwards.
  • The door(s) is/are locked by a twist lock.
  • The door may be difficult to open.
  • The width of the door opening is 76cm (2ft 6in).
  • The dimensions of the washroom are 177cm x 190cm (5ft 10in x 6ft 3in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 120cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 79cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is lever. It is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The height of the hand dryer is 110cm.
  • Disposal facilities are available.
  • There is a/are female sanitary disposal units.
  • The washroom does not have a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet has a wall which can act as a back rest.
  • There is not a lateral transfer space.
  • There is a flush.
  • There is no dropdown rail for the toilet.
  • There are no wall-mounted grab rails for the toilet.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 77cm.
  • There is not a shelf next to the toilet.
• Shower Details View
  • There is not a wheel in shower.
  • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head is height adjustable.
  • The shower control type is lever.
  • There is no seat for the shower.
  • There are not wall-mounted grab rails available for the shower.
  • The shower cubicle is accessed via a shallow step.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is medium.
  • The visual contrast between the internal washroom door and wall is medium.
  • The toilet seat colour contrast is low.
  • The visual contrast between the washroom floor and walls is high.
  • Lighting levels are good.

You are on Washroom (Hand Washing Station). Skip to the next section.

Washroom (Hand Washing Station)

Collapse all Expand all

• Washroom Details View
  • The washroom surveyed has a wash basin.
  • There is/are 1 washroom(s) of this type in the ward.
  • The washroom surveyed is located before the entrance into the clinical areas.
  • The washroom surveyed is approximately 11m from the Neonatal Intensive Care Unit (NICU) entrance.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is shared.
  • There is no additional signage on or near the washroom door.
  • The width of the door opening is 106cm (3ft 6in).
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is not an emergency pull cord alarm.
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is not a mirror.
  • There is a wash basin.
  • The height of the wash basin is 121cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is lever. It is a mixer tap.
  • There is a soap dispenser.
  • The height of the soap dispenser is 112cm.
  • There is a towel dispenser.
  • The height of the towel dispenser is 134cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • There is a/are pedal bin disposal units.
  • The washroom does not have a non-slip floor.
• Colour Contrast and Lighting View
  • Lighting levels are low to moderate.
• Comments View
  • There is a lowered wash basin available which is 92cm high.
  • The height of the soap dispenser in this area is 81cm and the towel dispenser is 112cm.

You are on Toilet with Adaptations (Parent/Visitor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Parent/Visitor - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

Collapse all Expand all

• Location and Access View
  • This accessible toilet is located within the reception area, to the left.
  • This accessible toilet is approximately 8m from the Neonatal Intensive Care Unit entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial, written text and dementia friendly signage on or near the toilet door.
  • The contrast between the external door and wall is medium.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 91cm (2ft 12in).
  • The contrast between the internal door and wall is medium.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 190cm x 251cm (6ft 3in x 8ft 3in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 122cm.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The visual contrast between the dropdown rail(s) and wall is medium.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is high.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • The emergency alarm is fully functional.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 110cm and 141cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 86cm.
  • The shelf is not located where it is reachable.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 93cm (3ft 1in).
  • The contrast between the toilet roll holder and the wall is low.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 105cm (3ft 5in).
  • The visual contrast between the hand dryer and the wall is low.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 101cm.
• Comments View
  • There is a shelf next to the baby change table which is 83cm high.

You are on Standard Toilet(s) (Parent/Visitor). Skip to the next section.

Standard Toilet(s) (Parent/Visitor)

• Standard toilet facilities are available.

Collapse all Expand all

• Toilet Facilities View
  • The shared toilet is located along the ward corridor, to the right.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 18m from the ward entrance.
  • There is pictorial and written text signage on or near the toilet door.
  • The visual contrast between the external toilet door(s) and wall(s) is medium.
  • The colour contrast between the internal toilet door(s) and wall(s) is medium.
  • The colour contrast between the walls and floor is medium.
  • The toilet seats have a high visual contrast.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 80cm.
  • The wash basin(s) tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above and to the left of the wash basin.
  • Lighting levels are good.

You are on Location of Toilet/Changing Facilities. Skip to the next section.

Location of Toilet/Changing Facilities

• Changing Places facilities are located on the Ground Floor.
• Accessible toilet facilities are located on the Lower Ground Floor to the right of Lift A and to the left of Lift D, along the main corridor. They are also located on the Ground Floor along the main corridor.
• Female and male standard toilet facilities are located on the Ground Floor, along the main corridor.
• Shared standard toilet facilities are located on the Ground Floor to the right of Lift A and along the main corridor. Further toilets are also located on the Lower Ground Floor next to Think Food restaurant.
• Parent and baby changing facilities are located on the Ground Floor along the main hospital corridor.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Chelsea and Westminster Hospital link (new tab) - click here.