Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Antenatal Clinic

West Middlesex University Hospital, Twickenham Road, Isleworth, Middlesex, TW7 6AF

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To (Antenatal Clinic)

Parking (Car Park 1)

  • Car Park View
    • The car park is located to the left and rear of the Queen Mary Women's Health Unit.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 3 designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 220cm (width) x 410cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 124cm.
    • The most accessible route from the Blue Badge parking has a very easy slope and uneven surfaces.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
    • The Blue Badge bays are 20m from the Queen Mary Women's Health Unit entrance.
    • There is a very easy slope and no dropped kerb on this route.
    • The Blue Badge bays are 90m from the Queen Mary Maternity Unit entrance.
    • There are slight slopes and dropped kerbs with tactile paving on this route.
    • There are two concessionary parking spaces towards the front of the car park, which are reserved for parents visiting the Special Care Baby Unit (SCBU).
    • The concessionary spaces are 30m from the Queen Mary Maternity Unit entrance.
  • Charges and Restrictions View
    • This car park is for staff and visitors only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • At the time of survey (July 2025), the payment machines were out of use.
    • Payments are made at the Equans Office (building 30), behind the Queen Mary Women's Health Unit.

Drop-off Point (Queen Mary Women's Health Unit)

  • There is a designated drop-off point available.
  • The designated drop-off point is located in the Queen Mary Women's Health Unit car park.
  • There is a dropped kerb with tactile paving from the drop-off point.
  • The drop-off point is 40m from the Queen Mary Women's Health Unit entrance.
  • The drop-off point is 10m from the Lunar Birth Centre entrance.

Entrance (Queen Mary Women's Health Unit)

  • This entrance is located at the rear of the Queen Mary Women's Health Unit building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • The height of the hand sanitiser is 139cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 132cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is step-free level access as you enter.

Entrance (Antenatal Reception and Ultrasound Entrance)

  • This entrance is located ahead from the Queen Mary Women's Health Unit entrance.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 142cm.
  • The doors have a high visual contrast.

Department / Service (Antenatal Clinic)

  • Location and Access View
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include manual doors.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Facilities and Services View
    • There are 9 consultation/medical rooms available.
    • There is not a hearing assistance system.
    • The following facilities are available for patients: a standard toilet and toilets with adaptations.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located opposite the Women's Health Unit main reception, and by waiting room B.
    • All toilets with adaptations have a right hand transfer space.
    • The shared step-free toilet facilities are located opposite the Women's Health Unit main reception.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located in the toilet with adaptations opposite the Women's Health Unit main reception.

Reception (Women's Health Unit Main Reception)

  • The reception is located to the left through the Antenatal Reception and Ultrasound entrance.
  • The distance from Antenatal Reception and Ultrasound entrance is 3m.
  • There is step-free level access to reception.
  • The height of the reception desk is 92cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 73cm.
  • The reception has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Seating Area (Antenatal and Ultrasound Waiting Area)

  • Location and Access View
    • The Antenatal and Ultrasound waiting area is ahead from the Antenatal Reception and Ultrasound entrance.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs without armrests and chairs with armrests.
    • Furniture available in this area includes: coffee tables.
    • The chairs and tables are fixed.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Seating Area (Waiting Room B)

  • Location and Access View
    • Waiting Room B is along the corridor to the right of reception.
    • The most accessible route has step-free level access and manual doors.
    • There is step-free level access into this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Some chairs are fixed.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Consulting Room)

  • There are 9 consultation/medical rooms available.
  • The room surveyed was; Consulting Room 12.
  • The room is located along the corridor off waiting room B, on the left.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 135cm.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 87cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 190cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (GTT Phlebotomy)

  • There is 1 consultation/medical room available.
  • The room surveyed was; GTT Phlebotomy.
  • The room is located along the corridor off waiting room B, on the right.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 135cm.
  • There is a single manual door with a high visual contrast.
  • The door is permanently held open.
  • The width of the opening is 87cm.
  • There is step-free level access throughout the room.
  • Furniture cannot be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Immunisation Clinic)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Immunisation Clinic.
  • The room is located to the right from the Women's Health Unit main reception.
  • The most accessible route to the room has step-free level access.
  • There is written text and pictorial signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 88cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located opposite the Women's Health Unit main reception.
    • The distance from the Antenatal Reception and Ultrasound entrance is 3m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 232cm (width) x 216cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 172cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 85cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 74cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 108cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 112cm from the floor.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 159cm from the floor.
    • The height of the baby change facility when in use is 90cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.