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Antenatal Suite

West Middlesex University Hospital, Twickenham Road, Isleworth, Middlesex, TW7 6AF

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Access Guide

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Getting To (Antenatal Suite)

Parking (Car Park 1)

  • Car Park View
    • The car park is located to the left and rear of the Queen Mary Women's Health Unit.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 3 designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 220cm (width) x 410cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 124cm.
    • The most accessible route from the Blue Badge parking has a very easy slope and uneven surfaces.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
    • The Blue Badge bays are 20m from the Queen Mary Women's Health Unit entrance.
    • There is a very easy slope and no dropped kerb on this route.
    • The Blue Badge bays are 90m from the Queen Mary Maternity Unit entrance.
    • There are slight slopes and dropped kerbs with tactile paving on this route.
    • There are two concessionary parking spaces towards the front of the car park, which are reserved for parents visiting the Special Care Baby Unit (SCBU).
    • The concessionary spaces are 30m from the Queen Mary Maternity Unit entrance.
  • Charges and Restrictions View
    • This car park is for staff and visitors only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • At the time of survey (July 2025), the payment machines were out of use.
    • Payments are made at the Equans Office (building 30), behind the Queen Mary Women's Health Unit.

Drop-off Point (Queen Mary Maternity Unit)

  • There is a designated drop-off point available.
  • The designated drop-off point is located in front of the Queen Mary Maternity Unit entrance .
  • There is a dropped kerb with tactile paving from the drop-off point.

Entrance (Queen Mary Maternity Unit)

  • This entrance is located at the front of the Queen Mary Women's Health Unit.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a buzzer at a height of 154cm.
  • The height of the hand sanitiser is 138cm.
  • The buzzer is by the second set of doors.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 129cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a second set of double manual doors .
  • The second set of doors open towards you.
  • The width of the opening is 140cm.
  • The second set of doors have a high visual contrast.

Ward (Antenatal Suite)

  • Ward Information View
    • This is a female only ward.
    • There are 2 bays available.
    • There are 5 side rooms available.
    • There are 13 beds in total on the ward.
    • There is 1 consultation/medical room available.
  • Location and Access View
    • There is written text signage on or near the door.
    • There is step-free level access into this ward.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • Seating available on the ward includes: chairs without armrests and chairs with armrests.
    • There is not a hearing assistance system.
    • There is not a relatives' room for the ward.
    • The following facilities are available for patients: a toilet with adaptations, standard toilets and washrooms.
    • The following facilities are available for visitors: a toilet with adaptations.
  • Visiting Hours View

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 3 toilets with adaptations.
    • Toilets with adaptations are located to the left from the Queen Mary Maternity Unit entrance, and to the right from the Queen Mary Maternity Unit entrance, on the left.
    • The toilets with adaptations have no transfer space available.
  • Washroom and Shower Facilities View
    • The washroom facilities which have adaptations are located in each side room ensuite, and to the left and right from the Queen Mary Maternity Unit entrance.

Reception (Queen Mary Maternity Unit)

  • The reception is located ahead from the Queen Mary Maternity Unit entrance.
  • The distance from the Queen Mary Maternity Unit entrance is 2m.
  • There is step-free level access to reception.
  • The height of the reception desk is 116cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • The flooring is shiny.
  • Lighting levels were even at the time of the survey.

Seating Area (Triage Waiting Room)

  • Location and Access View
    • The Triage Waiting Room is to the right from the Queen Mary Maternity Unit entrance.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • The width of the opening is 157cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • The flooring is shiny.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: coffee tables.
    • Some chairs are fixed.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Consultation / Medical Room (Triage)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Triage.
  • The room is located to the right from the Queen Mary Maternity Unit entrance.
  • The most accessible route to the room has step-free level access.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • The height of the hand sanitiser is 131cm.
  • There are double manual doors with a high visual contrast.
  • The doors are permanently held open.
  • The width of the opening is 139cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 190cm.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Bedroom and Ensuite with Adaptations (Side Room B3)

  • The bedroom surveyed is located at the end of the main ward corridor, to the left.
  • The most accessible route to the bedroom has step-free level access and doors permanently held open.
  • There is step-free level access into the bedroom.
  • There is written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 87cm.
  • The bedroom has a single bed.
  • There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
  • The flooring is shiny.
  • The following is available in this bedroom: a chair with armrests, a height adjustable bed and bedside plug sockets.
  • There is a push button emergency alarm.
  • Lighting levels were even at the time of the survey.
  • This bedroom does not have an adjoining room.
  • There is step-free level access into the ensuite.
  • The ensuite door opens outwards and has a high visual contrast.
  • The width of the door opening to the ensuite is 86cm.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
  • The dimensions of the ensuite are 290cm (width) x 170cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 150cm (from the side of the toilet pan).
  • There is a lever flush on the transfer side.
  • There is no horizontal grab rail for the toilet.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a high visual contrast.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 72cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 80cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 131cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The ensuite has a pedal bin.
  • There is one coat hook.
  • The coat hook is 168cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • The height of the paper towel dispenser is 133cm.
  • The ensuite has a wheel-in shower.
  • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head which can also be detached.
  • The shower controls are twist/turn.
  • There is a flip-down shower seat.
  • The shower seat is 48cm from the floor.
  • There are dropdown rails for the shower.
  • The shower dropdown rails have a high visual contrast.
  • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.

Bathroom with Adaptations (Bathroom)

  • Location and Access View
    • The bathroom surveyed is located to the left from the Queen Mary Maternity Unit entrance.
    • The most accessible route to the bathroom has step-free level access.
    • There is step-free level access into the bathroom.
    • There is written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 91cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the bathroom are 210cm (width) x 275cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • The wash basin is 85cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 134cm from the floor.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 131cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The bathroom has a pedal bin.
    • There are multiple coat hooks.
    • The coat hooks are 170cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The bathroom has a standard bath.
    • The height of the side of the bath from floor level is 62cm.
    • The bath controls are lever.

Bathroom with Adaptations (Bathroom with Toilet)

  • Location and Access View
    • The bathroom surveyed is located along the ward corridor, on the left.
    • The most accessible route to the bathroom has step-free level access.
    • There is step-free level access into the bathroom.
    • The entrance to the standard toilet and washroom area is 93cm wide.
    • There is written text signage on or near the door.
    • The door opens inwards and has a low visual contrast.
    • The width of the door opening is 67cm.
    • The door has a twist lock.
    • Internally the door has a low visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the bathroom are 200cm (width) x 273cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a lateral transfer space next to the toilet.
    • There is a lever flush on the right as you face the toilet.
    • There is a horizontal grab rail on the left as you face the toilet.
    • The horizontal grab rail has a low visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is no dropdown rail for the toilet.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 105cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 84cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 96cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 117cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The bathroom has a sanitary bin and a clinical waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 166cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The bathroom has a standard bath.
    • The height of the side of the bath from floor level is 60cm.
    • The bath controls are lever.

Bathroom with Adaptations (Shower Room)

  • Location and Access View
    • The bathroom surveyed is located along the ward corridor, on the left.
    • The most accessible route to the bathroom has step-free level access.
    • There is step-free level access into the bathroom.
    • The width of the opening into the toilet and washroom area is 96cm.
    • There is written text signage on or near the door.
    • The door opens inwards and has a low visual contrast.
    • The width of the door opening is 67cm.
    • The door has a twist lock.
    • Internally the door has a low visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the bathroom are 197cm (width) x 260cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a lateral transfer space next to the toilet.
    • There is a lever flush on the right as you face the toilet.
    • There is a horizontal grab rail on the right as you face the toilet.
    • The horizontal grab rail has a low visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is no dropdown rail for the toilet.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 94cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 87cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 94cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 121cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The bathroom has a clinical waste bin.
    • There is one coat hook.
    • The coat hook is 167cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The bathroom has a shower cubicle.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is no shower seat.
    • There is a grab rail for the shower.
    • The shower grab rail has a low visual contrast.
    • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
    • The shower emergency alarm is outside the shower cubicle.

Toilet with Adaptations (Queen Mary Maternity Unit - Ground Floor Visitors Toilet - No Lateral Transfer)

  • Location and Access View
    • The toilet surveyed is located to the left from the Queen Mary Maternity Unit entrance.
    • The distance from the Queen Mary Maternity Unit entrance is 5m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 82cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 160cm (width) x 246cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a lateral transfer space next to the toilet.
    • There is a lever flush on the right as you face the toilet.
    • There is a horizontal grab rail on the right as you face the toilet.
    • The horizontal grab rail has a low visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the left as you face the toilet.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 86cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 87cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 134cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 122cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a clinical waste bin and a pedal bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 108cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.