You are on Getting To The Hospital (West Middlesex University Hospital). Skip to the next section.

Getting To The Hospital (West Middlesex University Hospital)

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• By Road View
  • West Middlesex University Hospital is located on Twickenham Road in Isleworth.
    West Middlesex University Hospital can be accessed from the north via the A4 (Great West Road) and from the south via the A316 (Chertsey Road).
    The post code for sat-nav is TW7 6AF.
    .
  • There are 3 public car parks at the hospital which contain both standard and Blue Badge bay parking.
    Car Park 1 is located to the left hand side and rear of the Queen Mary Women's Health Unit. This is a pay and display car park.
    Car Parks 2 and 3 are located in front of the Main Building. These are ticketless ANPR (Automatic Number Plate Recognition) barrier system car parks.
    Cameras register the number plate of the car before entry.
    Before leaving the hospital, you will need to enter your license plate number into one of the pay machines which are located in the entrance of the main building and pay the requested fee.
    Once the car parking charge for the registered number plate has been paid, the camera at the barrier will automatically recognise the number plate of the car and open the barrier accordingly.
    There are also Blue Badge bays located outside the Accident & Emergency and Urgent Care Centre entrance and next to the Marjory Warren main building.
• By Bus View
  • There is a bus stop along Twickenham Road which is approximately 0.1 miles (2 minute walk) from West Middlesex University Hospital.
    The service routes are the 117, 267, 481, H22 and the H28.
    They are serviced by Transport for London.
  • There is an onsite bus stop.
  • There is a bus stop onsite located outside the main entrance.
    The service routes are the 110, 117, 481 and the H22.
    They are serviced by Transport for London.
  • The main onsite bus stop is sheltered.
    There is seating available with some armrests.
    There is space for a wheelchair user.
  • The main onsite bus stop is approximately 100 yards from the main entrance.
    There is a zebra crossing between the bus stop and the main entrance, with dropped kerbs and tactile paving on either sides of the road.
    There is a steep slope on the approach to the main entrance from the onsite bus stop.
• By Train View
  • The nearest train stations are Isleworth and Syon Lane which are both approximately 0.6 miles (12 minute walk) away from West Middlesex University Hospital.
• By Underground View
  • The nearest underground station is Hounslow East which is approximately 1.6 miles (32 minute walk) away from West Middlesex University Hospital.
• Useful Links View
  • Google Maps location.
  • To view the web page described above click here (opens in new tab).
  • Bus service information.
  • To view the web page described above click here (opens in new tab).
  • Train service information.
  • To view the web page described above click here (opens in new tab).
  • Underground service information.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (West Middlesex University Hospital). Skip to the next section.

Getting Help and Assistance (West Middlesex University Hospital)

• To see the hospital map please click here (opens new tab).
• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 020 8560 2121.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found in the office within the Rumbles Restaurant.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact a member of staff.

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• Useful Links View
  • Advice and Support link (new tab) - click here.
  • Getting Here link (new tab) - click here.

You are on Parking (Car Parks 2 and 3). Skip to the next section.

Parking (Car Parks 2 and 3)

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• Car Park View
  • The car park is located at the front of the hospital off Twickenham Road.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 15 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 320cm (width) x 470cm (depth).
  • There are no hatched/marked zones.
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • The nearest designated bay is 35m from the main accessible entrance.
  • The most accessible route from the Blue Badge parking has a steep ramp or slope.
  • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for visitors and Blue Badge holders only.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Clearly presented parking signs are available.
  • Payment machines are located inside the main building.
  • There is not a payment machine with controls at a suitable height for a wheelchair user.
  • View information on parking policies/charges (opens new tab).
• Electric Vehicle Charging Points View
  • There are 2 electric vehicle charging points.
  • The dimensions of the surveyed electric vehicle charging bay are 240cm (width) x 470cm (depth).
  • The controls are at a suitable height for a wheelchair user.
  • The nozzle holster is at a suitable height for a wheelchair user.
  • The charging points require an app.
  • There are no electric vehicle charging points designated for Blue Badge holders.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Parking (Blue Badge Bays). Skip to the next section.

Parking (Blue Badge Bays)

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• Car Park View
  • The car park is located to the left of the main entrance, next to the Emergency Department and Urgent Care Centre entrance.
  • The car park is open air/surface.
  • The car park surface consists of block paving.
  • There are 7 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 540cm (depth).
  • There are no hatched/marked zones.
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • The nearest designated bay is 38m from the main accessible entrance.
  • The most accessible route from the Blue Badge parking has a steep ramp or slope.
  • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for Blue Badge holders only.
  • Parking is free for Blue Badge holders.
  • Clearly presented parking signs are available.
  • View information on parking policies/charges (opens new tab).
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Drop-off Point (Main Accessible Entrance). Skip to the next section.

Drop-off Point (Main Accessible Entrance)

• There is a designated drop-off point available.
• The designated drop-off point is located outside the main accessible entrance.
• There is a dropped kerb with tactile paving from the drop-off point.
• The pick-up and drop-off point has a maximum stay of 5 minutes.

You are on Hospital Parking (Elective Surgery Drop Off). Skip to the next section.

Hospital Parking (Elective Surgery Drop Off)

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• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located outside the basement level of the Marjory Warren building.
  • There is not a dropped kerb from the drop-off point.

You are on Getting To (Pre-Assessment, Day Surgery and the Cardiac Catheter Suite). Skip to the next section.

Getting To (Pre-Assessment, Day Surgery and the Cardiac Catheter Suite)

• Pre-Assessment, Day Surgery and the Cardiac Catheter Suite is/are located on the first floor, next to the East Wing lifts.
• Access to Pre-Assessment, Day Surgery and the Cardiac Catheter Suite is via the main hospital entrance.
• Enter via the main hospital entrance and proceed ahead, following the corridor past the main reception.
  Continue along the corridor to the East Wing entrance at the end.
  Head through both sets of East Wing entrance doors and continue ahead to the East Wing lifts.
  Take a lift to the first floor.
  The shared department entrance is located next to Lift A.
  Day Surgery is located beyond the reception, through a locked entrance door for the 3 services.
• There is step free access, via lift, to Pre-Assessment, Day Surgery and the Cardiac Catheter Suite.
• Pre-Assessment, Day Surgery and the Cardiac Catheter Suite is approximately 4m from the East Wing lifts.
• There are resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Entrance (Main Accessible Entrance). Skip to the next section.

Entrance (Main Accessible Entrance)

• This entrance is located at the front of the hospital, off Twickenham Road.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a very easy slope at the entrance.
• There is a single automatic door at this entrance.
• The door opens towards you.
• There is a push pad at a height of 80cm.
• The width of the opening is 110cm.
• There is a small lip on the threshold of the opening.
• The door has a low visual contrast.
• There is a push pad or push button to exit at a height of 80cm.
• The minimum width between the bollards is 197cm.
• There is step-free level access as you enter.
• This entrance brings you into the ground floor of the main hospital atrium.

You are on Entrance (Ground Floor East Wing Entrance). Skip to the next section.

Entrance (Ground Floor East Wing Entrance)

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• Entrance Details View
  • This information is for the entrance located on the ground floor, linking the main hospital building to the East Wing.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 155cm.

You are on Lift (East Wing). Skip to the next section.

Lift (East Wing)

• The lift surveyed is located ahead from the main accessible entrance, in the East Wing.
• The distance from the main accessible entrance is 90m.
• The most accessible route to the lift has step-free level access and doors permanently held open.
• The basement, ground, first, second, third and fourth floors are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have Braille markings, a low visual contrast and tactile markings.
• Some of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 128cm.
• The internal dimensions of the lift are 150cm (width) x 265cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• Some of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a visual floor indicator, a mirror to aid reversing, an audible announcer and a list of floor services/facilities.
• Lighting levels were even at the time of the survey.
• There are other lifts available at this location which are of a similar size.

You are on Stairs (East Wing). Skip to the next section.

Stairs (East Wing)

• The stairs surveyed are located in the East Wing.
• There are permanently held open doors to access the stairwell.
• The basement, ground, first, second, third and fourth floors can be accessed by these stairs.
• There are 20 steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails do not cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 16cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Opening Times (Day Surgery). Skip to the next section.

Opening Times (Day Surgery)

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Department / Service (Day Surgery). Skip to the next section.

Department / Service (Day Surgery)

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• Department / Service Access View
  • Day Surgery is located on the first floor next to the East Wing lifts.
    It shares its entrance and some services with Pre-Assessment and the Cardiac Catheter Suite.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 87cm.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 133cm (4ft 4in).
  • There is a door release button when exiting.
  • The height of the door release button is 131cm (4ft 4in).
  • There is level access throughout the department/service.
  • There is no clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does not play background music.
  • The lighting levels are good.
• Department / Service Facilities View
  • This department/service has; a main reception, a waiting room/area, sub waiting areas, accessible toilet facilities for everyone and standard toilet facilities.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is available from another department/service.
  • There are accessible toilet facilities within the department/service.
  • There are standard toilet facilities within this department/service.
• Comments View
  • There are various consultation rooms for pre-assessment along the corridor used to access the Day Surgery.

You are on Reception (Pre-Assessment, Day Surgery and the Cardiac Catheter Suite). Skip to the next section.

Reception (Pre-Assessment, Day Surgery and the Cardiac Catheter Suite)

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• Reception View
  • The reception point is located directly ahead from the department entrance.
  • The reception point is approximately 8m (8yd 2ft) from the Pre-Assessment, Day Surgery and the Cardiac Catheter Suite entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is low (76cm or lower).
  • There is sufficient space to write or sign documents on the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

You are on Entrance (Day Surgery & Catheter Lab Pre-Assessment). Skip to the next section.

Entrance (Day Surgery & Catheter Lab Pre-Assessment)

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• Entrance Details View
  • This information is for the entrance located to the left of reception.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 133cm (4ft 4in).
  • There is a door release button when exiting.
  • The height of the door release button is 116cm (3ft 10in).
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the door opening is 78cm.
• Comments View
  • Staff accompany/call patients from this point.

You are on Waiting Room / Area. Skip to the next section.

Waiting Room / Area

• There is a waiting room / area.
• The waiting room / area is approximately 4m from the Day Surgery and Catheter Lab Pre-Assessment entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• There is ample room for a wheelchair user to manoeuvre.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

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• Comments View
  • The waiting area is spaced along the corridor.

You are on Room / Area (Day Surgery). Skip to the next section.

Room / Area (Day Surgery)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; 22.
• The room / area is approximately 14m from the Day Surgery entrance.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) towards you (pull).
• The door(s) is/are double width.
• The door(s) may be difficult to open.
• The width of the door opening is 142cm (4ft 8in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is not available.
• There is a chair.
• No chairs are permanently fixed.
• Some chairs are height adjustable.
• There are some chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is a red flashing fire alarm beacon within the room / area.
• Lighting levels are good.

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• Comments View
  • There are 22 bays in this room, with 20 beds.
  • There is a push-button, at 130cm high to exit from the room.
  • Photographs 2 and 3 show the nurses station which has 2 heights, 107cm and 72cm with a 70cm knee recess.
  • Photographs 4 and 5 show the double doors that separate the female and male patients to the rear.
  • The doors are 140cm wide and are permanently held open.
  • There is an emergency pull alarm by each bed at 140cm high (photograph 9).
  • There are 2 operating theatres within this area.
  • There are various wall-mounted sanitisers varying from 125-140cm high.

You are on Waiting Room / Area (Bay 1 and 2). Skip to the next section.

Waiting Room / Area (Bay 1 and 2)

• There is a waiting room / area.
• The waiting room / area is approximately 6m from the Day Surgery.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• All chairs have armrests.
• No tables are permanently fixed.
• The surface height of the lowest table is 41cm.
• The surface height of the highest table is 71cm.
• The tables do contrast visually with the floor.
• There is not ample room for a wheelchair user to manoeuvre.
• The manoeuvring space is obstructed by the surrounding chairs and tables.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is not space for an assistance dog to rest within the seating area.
• Lighting levels are good.

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• Comments View
  • There is a an emergency pull alarm at 126cm high (photograph 4).

You are on Outside Access (Elective Surgery Waiting Room). Skip to the next section.

Outside Access (Elective Surgery Waiting Room)

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• Entrance Details View
  • This information is for the entrance located outside the main building, on the basement level.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 92cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
  • The width of the ramp is 106cm.

You are on Waiting Room / Area (Elective Surgery - Outside East Wing on Basement level). Skip to the next section.

Waiting Room / Area (Elective Surgery - Outside East Wing on Basement level)

• There is a waiting room / area.
• The waiting room / area is approximately 1m from the external entrance on the basement level.
• There is not level access into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• Some chairs with armrests are available.
• No tables are permanently fixed.
• The surface height of the lowest table is 71cm.
• The tables do contrast visually with the floor.
• There is not ample room for a wheelchair user to manoeuvre.
• The manoeuvring space is obstructed by screens.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Washroom (Right Transfer - Male). Skip to the next section.

Washroom (Right Transfer - Male)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • There is/are 2 washroom(s) of this type in the ward.
  • The washroom surveyed is located to the rear of the Day Surgery, in the male section.
  • The washroom surveyed is approximately 33m from the Day Surgery entrance.
  • There is step free access to the washroom surveyed once inside the area.
  • This washroom is male.
  • There is pictorial signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door may be difficult to open.
  • The width of the door opening is 85cm (2ft 9in).
  • The dimensions of the washroom are 223cm x 287cm (7ft 4in x 9ft 5in).
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is also a push button alarm system in this washroom.
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is not a mirror.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The height of the wash basin is 72cm.
  • As you face the wash basin the wall-mounted grab rails are on both sides.
  • The tap type is lever. It is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 120cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The height of the towel dispenser is 125cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a rail with a padded back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 70cm.
  • There is a flush on the transfer side.
  • There is a dropdown rail on the transfer side.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 92cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head height is fixed.
  • The shower control type is twist/turn.
  • There is no seat for the shower.
  • There are not wall-mounted grab rails available for the shower.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is high.
  • The visual contrast between the internal washroom door and wall is high.
  • The visual contrast between the dropdown rail(s) and wall is low.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is low.
  • The toilet seat colour contrast is high.
  • The visual contrast between the washroom floor and walls is high.
  • Lighting levels are good.
• Comments View
  • The shower head is 193cm high.
  • The shower curtain restricts the space for the shower.
  • There are shelves varying from 45cm to 118cm high (photograph 8).

You are on Washroom (Left Transfer - Female). Skip to the next section.

Washroom (Left Transfer - Female)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • There is/are 2 washroom(s) of this type in the area.
  • The washroom surveyed is located at the front of the Day Surgery area.
  • The washroom surveyed is approximately 8m from the Day Surgery entrance.
  • There is step free access to the washroom surveyed once inside the area.
  • This washroom is female.
  • There is pictorial and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door is easy to open.
  • The width of the door opening is 86cm (2ft 10in).
  • The dimensions of the washroom are 260cm x 280cm (8ft 6in x 9ft 2in).
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is also a push button alarm system in this washroom.
  • There is a red flashing fire alarm beacon within the washroom.
  • There are coat hooks at 184cm and 191cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 73cm.
  • As you face the wash basin the wall-mounted grab rails are on both sides.
  • The tap type is lever. It is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 133cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 135cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a rail with a padded back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 108cm.
  • There is a flush, however it is not on the transfer side.
  • There is a dropdown rail on the transfer side.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 87cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower does have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • There is no seat for the shower.
  • There are not wall-mounted grab rails available for the shower.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is high.
  • The visual contrast between the internal washroom door and wall is high.
  • The visual contrast between the dropdown rail(s) and wall is low.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
  • The toilet seat colour contrast is high.
  • The visual contrast between the washroom floor and walls is high.
  • Lighting levels are good.
• Comments View
  • There is a shelf that is 92cm high to the left of the sink. The shelf is 13cm by 30cm (photograph 8).

You are on Toilet with Adaptations (Left Transfer - Female). Skip to the next section.

Toilet with Adaptations (Left Transfer - Female)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located next to the Day Surgery entrance.
  • This accessible toilet is approximately 7m from the Day Surgery entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 195cm x 211cm (6ft 5in x 6ft 11in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The height of the light switch/pull cord is 100cm from floor level.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 129cm.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The visual contrast between the dropdown rail(s) and wall is low.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The visual contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is low.
  • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is high.
  • The contrast between the walls and floor is high.
  • There is an emergency alarm.
  • There is a push button alarm in the toilet.
  • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with lid) disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 133cm and 143cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 62cm.
  • The shelf is located where it is reachable.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 89cm (2ft 11in).
  • The contrast between the toilet roll holder and the wall is high.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 88cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 141cm (4ft 8in).
  • The contrast between the towel dispenser and the wall is high.
  • There is not a hand dryer.
• Comments View
  • There are shelves varying from 62cm to 129cm high (photograph 7).

You are on Standard Toilet(s) (Reception). Skip to the next section.

Standard Toilet(s) (Reception)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located next to the reception desk.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 5m from the Pre-Assessment, Day Surgery and the Cardiac Catheter Suite entrance.
  • There is pictorial signage on or near the toilet door.
  • The visual contrast between the external toilet door(s) and wall(s) is high.
  • The colour contrast between the internal toilet door(s) and wall(s) is high.
  • The colour contrast between the walls and floor is high.
  • Toilet seats do not have a high visual contrast.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 86cm.
  • The wash basin(s) tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is located above the basin.
  • Lighting levels are good.
  • The is a pull/push button emergency alarm at 113cm high.
    There is also a pull cord emergency alarm.

You are on Location of Toilet/Changing Facilities (Main Building). Skip to the next section.

Location of Toilet/Changing Facilities (Main Building)

• Accessible toilet facilities are located on the ground floor, on the right hand side of the main hospital corridor.
• Female and male standard toilet facilities are located on the ground floor, on the right hand side of the main hospital corridor.
• Parent and baby changing facilities are located on the ground floor, on the right hand side of the main hospital corridor.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• West Middlesex University Hospital – Main Building link (new tab) - click here.
• East Wing link (new tab) - click here.
• Cardiac Catheter Suite link (new tab) - click here.
• Pre-Assessment link (new tab) - click here.