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Delivery Suite

West Middlesex University Hospital, Twickenham Road, Isleworth, Middlesex, TW7 6AF

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Access Guide

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Getting To (Delivery Suite)

  • The most accessible route from Car Park 1 has a dropped kerb with tactile paving and a very easy slope.
  • Access to the Delivery Suite is via the Queen Mary Maternity Unit entrance.
  • There is a drop-off point at this entrance.
  • The Delivery Suite is located on the ground floor of the Queen Mary Maternity Unit.
  • The Delivery Suite is approximately 10m from the Queen Mary Maternity Unit entrance.
  • Enter via the Queen Mary Maternity Unit entrance.
  • Turn left along the corridor and the entrance to the Delivery Suite is ahead.
  • Internally the most accessible route has step-free level access.
  • Some flooring along the route is shiny.
  • There are not resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • View more information on getting to and around the hospital (opens new tab).

Parking (Car Park 1)

  • Car Park View
    • The car park is located to the left and rear of the Queen Mary Women's Health Unit.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 3 designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 220cm (width) x 410cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 124cm.
    • The most accessible route from the Blue Badge parking has a very easy slope and uneven surfaces.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
    • The Blue Badge bays are 20m from the Queen Mary Women's Health Unit entrance.
    • There is a very easy slope and no dropped kerb on this route.
    • The Blue Badge bays are 90m from the Queen Mary Maternity Unit entrance.
    • There are slight slopes and dropped kerbs with tactile paving on this route.
    • There are two concessionary parking spaces towards the front of the car park, which are reserved for parents visiting the Special Care Baby Unit (SCBU).
    • The concessionary spaces are 30m from the Queen Mary Maternity Unit entrance.
  • Charges and Restrictions View
    • This car park is for staff and visitors only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • At the time of survey (July 2025), the payment machines were out of use.
    • Payments are made at the Equans Office (building 30), behind the Queen Mary Women's Health Unit.

Drop-off Point (Queen Mary Maternity Unit)

  • There is a designated drop-off point available.
  • The designated drop-off point is located in front of the Queen Mary Maternity Unit entrance .
  • There is a dropped kerb with tactile paving from the drop-off point.

Entrance (Queen Mary Maternity Unit)

  • This entrance is located at the front of the Queen Mary Women's Health Unit.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a buzzer at a height of 154cm.
  • The height of the hand sanitiser is 138cm.
  • The buzzer is by the second set of doors.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 129cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high visual contrast.
  • There is a second set of double manual doors .
  • The second set of doors open towards you.
  • The width of the opening is 140cm.
  • The second set of doors have a high visual contrast.

Ward (Delivery Suite)

  • Ward Information View
    • This is a female only ward.
    • There are 8 side rooms available.
    • There are 8 beds in total on the ward.
  • Location and Access View
    • There is written text signage on or near the door.
    • There is step-free level access into this ward.
    • There is an intercom at a height of 135cm.
    • The height of the hand sanitiser is 141cm.
    • There are double manual doors with a high visual contrast.
    • The doors open away from you.
    • The width of the opening is 166cm.
    • There is a push pad or push button to exit at a height of 138cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include doors permanently held open.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Reception / Nurses' Station View
    • The height of the desk is 113cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 76cm.
    • The desk has windows.
    • There is not a hearing assistance system.
  • Facilities and Services View
    • Seating available on the ward includes: chairs with armrests and chairs without armrests.
    • There is not a hearing assistance system.
    • There is not a relatives' room for the ward.
    • The following facilities are available for patients: washrooms.
    • The nearest toilet with adaptations for visitors is located in the Antenatal Ward, on the right just before the Delivery Suite entrance .
  • Visiting Hours View

Toilet and Changing Facilities (Delivery Suite)

Bedroom and Ensuite with Adaptations (Room 7)

  • Bedroom Access View
    • The bedroom surveyed is located along the right hand ward corridor .
    • The most accessible route to the bedroom has step-free level access and doors permanently held open.
    • There is step-free level access into the bedroom.
    • There is written text signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 144cm.
  • Bedroom Features View
    • The bedroom has a single bed.
    • There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
    • The following is available in this bedroom: a height adjustable bed, bedside plug sockets, a chair without armrests and an armchair.
    • There is a push button emergency alarm.
    • Lighting levels were even at the time of the survey.
    • Lighting levels are adjustable.
    • This bedroom does not have an adjoining room.
  • Ensuite Access View
    • There is step-free level access into the ensuite.
    • The ensuite door opens inwards and has a high visual contrast.
    • The width of the door opening to the ensuite is 82cm.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Ensuite Dimensions and Features View
    • The dimensions of the ensuite are 247cm (width) x 215cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 155cm (from the side of the toilet pan).
    • There is a push button flush on top of the cistern.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There is no dropdown rail for the toilet.
    • The toilet seat is 43cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 91cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 86cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 123cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The ensuite has a sanitary bin and a clinical waste bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The ensuite has a shower cubicle.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist/turn.
    • There is no shower seat.
    • There is a pull cord emergency alarm for the shower within 10cm from the floor.
    • There is an outer door to access the ensuite, which is shared with the next room.
    • The door opens away from you, with an opening width of 83cm.