Access Guide
Contact Details
-
Disabled Supporters
View
- The telephone number for disabled visitors is 0371 811 2012.
- The email address for disabled visitors is [email protected].
- To view the web page for disabled visitors click here (opens in new tab).
-
Ticket Sales
View
- The telephone number for ticket sales is 0371 811 1905.
- To view the web page for ticket sales click here (opens in new tab).
-
Hospitality
View
- The telephone number for hospitality enquiries is 0371 811 1955.
- To view the web page for hospitality click here (opens in new tab).
-
Parking
View
- The telephone number for parking enquiries is 0371 811 2012.
- To view the web page for parking enquiries click here (opens in new tab).
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available.
Getting Here
-
By Road
View
- Stamford Bridge is located off Fulham Road, in West London. There are various routes to the stadium.
If you are coming from the north, east or west then exit the M25 at junction 15 and take the M4 east bound towards London. Continue on the M4/A4 to Hammersmith, over the Hammersmith fly-over for a further 1.5 miles before turning right onto the A3320 (Earls Court Road). Continue along the A3320 for approximately 1 mile passing Earls Court Tube Station. Turn right onto the A308 (Fulham Road) signposted towards Fulham and Putney. Stamford Bridge is 600 yards on the right.
If you are coming from the south cross the river at Wandsworth Bridge and head up Wandsworth Bridge Road. At the junction with New King’s Road, turn right and then immediately left. This will take you up to Fulham Broadway. Turn right onto Fulham Road and the ground is 400 yards on the left.
On matchdays Fulham Road can be closed to traffic up to two and half hours before kick-off until two and half hours after the final whistle (the length of closure depends on the fixture). - On non matchdays parking is available on the outer concourse. Blue Badge parking bays are located next to the Millennium Hotel.
On matchdays there are 3 Blue Badge parking bays available next to the Millennium Hotel and 3 Blue Badge parking bays available in the Fulham Broadway Shopping Centre car park.
Please contact the club for more information.
- Stamford Bridge is located off Fulham Road, in West London. There are various routes to the stadium.
-
By Bus
View
- There is a bus stop within 150 metres of the venue.
- To view the route from Fulham Road Bus Stop M please click here (opens in new tab)
To view the route from Fulham Road Bus Stop U please click here (opens in new tab)
To view the route from Fulham Road Bus Stop V please click here (opens in new tab)
To view the route from Fulham Road Bus Stop W please click here (opens in new tab). - For more information on Transport for London please click here (opens new tab).
-
By Train
View
- The nearest Railway Station is West Brompton.
- West Brompton Station is approximately 1 mile from Stamford Bridge or a 20 minute walk away.
To view the route from West Brompton Station please click here (opens in new tab). - For more information on National Rail please click here (opens new tab).
- For more information on West Brompton Underground Station please click here (opens new tab).
-
By Underground
View
- The nearest underground station is Fulham Broadway.
- Fulham Broadway Underground Station (District Line) is approximately 260 metres from Stamford Bridge or a 5 minute walk away.
To view the route from Fulham Broadway Station please click here (opens in new tab). - For more information on Fulham Broadway Underground Station please click here (opens new tab).
Traffic Exclusion Zone
- On matchdays Fulham Road can be closed to traffic up to two and half hours before kick-off until two and half hours after the final whistle (the length of closure depends on the fixture).
Car Parking and Drop Off
Outer Concourse
- The outer concourse has either a tarmac or a block paving surface. All stands are accessible via the outer concourse.
There are some slight slopes located along the concourse. - On matchdays there are independent food stalls and mobile counters selling matchday programmes located around the concourse.
On the Shed End Wall there are photographs and information about Chelsea legends. - All entrances into the stadium have step-free access but there are some very easy slopes along the outer concourse.
There is a steep slope leading up to the East Stand Lower and Upper turnstiles. - Clear directional signage is provided on the concourse.
- There is a stadium plan/map on the concourse.
- There is a steward/member of staff available for assistance on match days.
-
Stand(s)
View
- For more information on the East Stand - Lower Tier (Family Section) please click here - (new tab).
- For more information on the East Stand - Upper Tier please click here - (new tab).
- For more information on the Matthew Harding Stand - Lower Tier please click here - (new tab).
- For more information on the Matthew Harding Stand - Upper Tier please click here - (new tab).
- For more information on the Shed End Stand - Lower Tier please click here - (new tab).
- For more information on the Shed End Stand - Upper Tier please click here - (new tab).
- For more information on the West Stand - Lower Tier please click here - (new tab).
- For more information on the West Stand - Upper Tier please click here - (new tab).
- For more information on the Visitors Stand - Lower Tier please click here - (new tab).
- For more information on the Visitors Stand - Upper Tier please click here - (new tab).
- Ticket Office(s) View
- Shop(s) View
-
Bar(s) / Restaurant(s)
View
- For more information on Frankie's Sports Bar and Diner please click here - (new tab).
- For more information on the Tea Bar please click here - (new tab).
- For more information on Under the Bridge please click here - (new tab).
- For more information on the 55 Restaurant - Copthorne Hotel please click here - (new tab).
- For more information on 1905 Suite please click here - (new tab).
-
Main Reception / Hospitality
View
- For more information on the Main Reception please click here - (new tab).
- For more information on the East Stand Reception and Hospitality please click here - (new tab).
- For more information on Ossie's please click here - (new tab).
- For more information on the West Stand Reception and Hospitality please click here - (new tab).
- For more information on the West Stand Executive Boxes - Level 2 please click here - (new tab).
- For more information on the West Stand Millennium Hospitality and Suites please click here - (new tab).
- For more information on the Dixon Suite please click here - (new tab).
- For more information on Jimmys please click here - (new tab).
- For more information on the Champions Club Hospitality please click here - (new tab).
- For more information on the Centenary Club - Copthorne Hotel please click here - (new tab).
- For more information on the Health Club and Spa - Matchday Hospitality please click here - (new tab).
- For more information on SW6 Lounge please click here - (new tab).
- Additional Services View
Outside Access (Jimmys Entrance)
-
Entrance
View
- This information is for the entrance located at the front of the Matthew Harding Stand.
- The entrance area/door is clearly signed.
- There is stepped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- A key card is required for access at this entrance.
- The height of the key card reader is 125cm.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The width of the door opening is 162cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The width of the door opening is 160cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a member of staff available for assistance at this entrance.
-
Step(s)
View
- The step(s) is/are located leading to the North Upper Tier Turnstiles and Jimmys Entrance.
- There is/are 10 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The depth of the step(s) is/are between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
Outside Access (Dixon Suite and Jimmys Lift Entrance)
-
Entrance
View
- This information is for the entrance located at the front of the Matthew Harding Stand.
- The entrance area/door is not clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The width of the door opening is 72cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a member of staff available for assistance at this entrance.
-
Ramp/Slope
View
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
-
Comments
View
- There is also an entrance to the lift from within the Matthew Harding Stand.
- This entrance is single, heavy and opens away from you.
- The opening width of this entrance is 72cm.
Lift (Dixon Suite and Jimmys Entrance Lift)
- There is a lift for public use.
- The lift is located to the left as you enter.
- The lift is clearly visible from the entrance.
- The lift is approximately 2m (2yd 7in) from the Dixon Suite and Jimmys Entrance.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are 1, 2 and 4.
- There are manual, single doors which may be difficult to open to access the lift lobby on all floors.
- Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is fair.
- The colour contrast between the external lift control plate and the wall is fair.
- The clear door width is 79cm (2ft 7in).
- The dimensions of the lift are 132cm x 135cm (4ft 4in x 4ft 5in).
- There are no separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does not have Braille markings.
- The lift does not have tactile markings.
- The lighting levels in the lift are low.
Hospitality (Jimmys)
- The room is located in the Matthew Harding Stand.
- There is step-free access to this area.
- The door/opening width(s) is/are 75cm+ for the room(s).
- There is step-free access within this area.
- There is ample room for a wheelchair user to manoeuvre.
- The type of flooring in this area is carpet and tiles.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
- There is a bar/service counter.
- The height of the bar or service counter is high (110cm+).
- There is not a lowered section of the counter.
- The clear floor space beneath tables in the room(s) ranges between 72cm and 107cm.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests on both sides.
- There is a hearing assistance system.
- The hearing assistance system is not signed.
- Staff are trained to use the system.
- Background music varies according to the function/event.
- The type of service provided in this room can vary.
- The layout of the room varies according to what it is being used for.
- The room can be hired for functions and meetings on non match days.
- There is not an/are not accessible toilet(s) available within the room/suite.
- There are not standard toilets available within the room/suite.
- There is not a separate parent and baby room within the room/suite.
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) for public use.
- The nearest accessible toilet(s) is/are located outside the entrance to the Dixon Suite.
Standard Toilet(s) (Jimmys)
- Standard toilet facilities are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located outside the entrance to Jimmys.
- The female and male toilets are approximately 5m (5yd 1ft) from the entrance to Jimmys.
- There is step-free access to the female and male toilet(s).
- There is pictorial and written text signage on or near the toilet door.
- An ambulant toilet with wall-mounted grab rails is not available.
- The wash basin tap type is push.
- There is not a flashing fire alarm beacon within the toilets.
- Lighting levels are good.