Access Guide
Contact Details
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Disabled Supporters
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- The telephone number for disabled visitors is 0371 811 2012.
- The email address for disabled visitors is [email protected].
- To view the web page for disabled visitors click here (opens in new tab).
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Ticket Sales
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- The telephone number for ticket sales is 0371 811 1905.
- To view the web page for ticket sales click here (opens in new tab).
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Hospitality
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- The telephone number for hospitality enquiries is 0371 811 1955.
- To view the web page for hospitality click here (opens in new tab).
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Parking
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- The telephone number for parking enquiries is 0371 811 2012.
- To view the web page for parking enquiries click here (opens in new tab).
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available.
Getting Here
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By Road
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- Stamford Bridge is located off Fulham Road, in West London. There are various routes to the stadium.
If you are coming from the north, east or west then exit the M25 at junction 15 and take the M4 east bound towards London. Continue on the M4/A4 to Hammersmith, over the Hammersmith fly-over for a further 1.5 miles before turning right onto the A3320 (Earls Court Road). Continue along the A3320 for approximately 1 mile passing Earls Court Tube Station. Turn right onto the A308 (Fulham Road) signposted towards Fulham and Putney. Stamford Bridge is 600 yards on the right.
If you are coming from the south cross the river at Wandsworth Bridge and head up Wandsworth Bridge Road. At the junction with New King’s Road, turn right and then immediately left. This will take you up to Fulham Broadway. Turn right onto Fulham Road and the ground is 400 yards on the left.
On matchdays Fulham Road can be closed to traffic up to two and half hours before kick-off until two and half hours after the final whistle (the length of closure depends on the fixture). - On non matchdays parking is available on the outer concourse. Blue Badge parking bays are located next to the Millennium Hotel.
On matchdays there are 3 Blue Badge parking bays available next to the Millennium Hotel and 3 Blue Badge parking bays available in the Fulham Broadway Shopping Centre car park.
Please contact the club for more information.
- Stamford Bridge is located off Fulham Road, in West London. There are various routes to the stadium.
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By Bus
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- There is a bus stop within 150 metres of the venue.
- To view the route from Fulham Road Bus Stop M please click here (opens in new tab)
To view the route from Fulham Road Bus Stop U please click here (opens in new tab)
To view the route from Fulham Road Bus Stop V please click here (opens in new tab)
To view the route from Fulham Road Bus Stop W please click here (opens in new tab). - For more information on Transport for London please click here (opens new tab).
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By Train
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- The nearest Railway Station is West Brompton.
- West Brompton Station is approximately 1 mile from Stamford Bridge or a 20 minute walk away.
To view the route from West Brompton Station please click here (opens in new tab). - For more information on National Rail please click here (opens new tab).
- For more information on West Brompton Underground Station please click here (opens new tab).
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By Underground
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- The nearest underground station is Fulham Broadway.
- Fulham Broadway Underground Station (District Line) is approximately 260 metres from Stamford Bridge or a 5 minute walk away.
To view the route from Fulham Broadway Station please click here (opens in new tab). - For more information on Fulham Broadway Underground Station please click here (opens new tab).
Traffic Exclusion Zone
- On matchdays Fulham Road can be closed to traffic up to two and half hours before kick-off until two and half hours after the final whistle (the length of closure depends on the fixture).
Car Parking and Drop Off
Outer Concourse
- The outer concourse has either a tarmac or a block paving surface. All stands are accessible via the outer concourse.
There are some slight slopes located along the concourse. - On matchdays there are independent food stalls and mobile counters selling matchday programmes located around the concourse.
On the Shed End Wall there are photographs and information about Chelsea legends. - All entrances into the stadium have step-free access but there are some very easy slopes along the outer concourse.
There is a steep slope leading up to the East Stand Lower and Upper turnstiles. - Clear directional signage is provided on the concourse.
- There is a stadium plan/map on the concourse.
- There is a steward/member of staff available for assistance on match days.
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Stand(s)
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- For more information on the East Stand - Lower Tier (Family Section) please click here - (new tab).
- For more information on the East Stand - Upper Tier please click here - (new tab).
- For more information on the Matthew Harding Stand - Lower Tier please click here - (new tab).
- For more information on the Matthew Harding Stand - Upper Tier please click here - (new tab).
- For more information on the Shed End Stand - Lower Tier please click here - (new tab).
- For more information on the Shed End Stand - Upper Tier please click here - (new tab).
- For more information on the West Stand - Lower Tier please click here - (new tab).
- For more information on the West Stand - Upper Tier please click here - (new tab).
- For more information on the Visitors Stand - Lower Tier please click here - (new tab).
- For more information on the Visitors Stand - Upper Tier please click here - (new tab).
- Ticket Office(s) View
- Shop(s) View
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Bar(s) / Restaurant(s)
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- For more information on Frankie's Sports Bar and Diner please click here - (new tab).
- For more information on the Tea Bar please click here - (new tab).
- For more information on Under the Bridge please click here - (new tab).
- For more information on the 55 Restaurant - Copthorne Hotel please click here - (new tab).
- For more information on 1905 Suite please click here - (new tab).
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Main Reception / Hospitality
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- For more information on the Main Reception please click here - (new tab).
- For more information on the East Stand Reception and Hospitality please click here - (new tab).
- For more information on Ossie's please click here - (new tab).
- For more information on the West Stand Reception and Hospitality please click here - (new tab).
- For more information on the West Stand Executive Boxes - Level 2 please click here - (new tab).
- For more information on the West Stand Millennium Hospitality and Suites please click here - (new tab).
- For more information on the Dixon Suite please click here - (new tab).
- For more information on Jimmys please click here - (new tab).
- For more information on the Champions Club Hospitality please click here - (new tab).
- For more information on the Centenary Club - Copthorne Hotel please click here - (new tab).
- For more information on the Health Club and Spa - Matchday Hospitality please click here - (new tab).
- For more information on SW6 Lounge please click here - (new tab).
- Additional Services View
Opening Times
- The store is only open on matchdays.
Approach
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Approach
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- The surface of the approach is block paving.
- The approach surface is uneven in places.
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Ramp/Slope
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- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a steep gradient and has no handrails.
Outside Access (Stamford Gate Entrance)
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Entrance
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- This information is for the entrance located off Fulham Road, at the Bridge Entrance.
- The entrance area/door is clearly signed.
- There is stepped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are permanently held open.
- The width of the door opening is 89cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Step(s)
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- The step(s) is/are located to the right as you enter.
- There is/are 15+ step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The going of the step(s) is/are not between 30cm and 45cm.
- There is not a/are not handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- The lighting levels at the step(s) are good.
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Comments
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- There is a 4cm high step in the threshold of the entrance.
- This entrance is also used as the exit.
Shop
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Inside Access
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- There is step-free access throughout the aisles.
- The majority of aisles have a clear width of 100cm+ and are clear of obstructions.
- The flooring throughout the aisles is concrete.
- There is some flooring in aisles with a very shiny finish which could cause issues with glare or be perceived as slippery.
- There is poor colour contrast between the walls and floor in all areas.
- Background music is not played.
- The lighting levels are varied.
- There is a/are payment counter(s) available.
- The payment tills are located to the right as you exit the steps.
- The till(s)/counter(s) is/are not clearly signed.
- There is step-free access to the till(s)/counter(s).
- There is not a clear accessible route to the till(s)/counter(s).
- The nearest till(s)/counter(s) is/are approximately 5m from the stairs.
- There are not windows, TVs, glazed screens or mirrors behind the till(s)/counter(s) which could adversely affect the ability of someone to lip read.
- The till(s)/counter(s) is/are placed in front of a background which is patterned.
- The height of the till(s)/counter(s) is/are high (110cm+).
- There is not a low section at the till(s)/counter(s) with a height of 76cm or below.
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Till(s)/Counter(s)
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- There is not a hearing assistance system at the till(s)/counter(s).