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Getting around Cheltenham Racecourse

Cheltenham Racecourse, Evesham Road, Cheltenham, Gloucestershire, GL50 4SH

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Access Guide

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Getting Here

  • By Road View
    • Cheltenham Racecourse is located on the outskirts of Cheltenham, off Evesham Road.
      There are a number of different routes to the racecourse, the route will vary depending on the car park or drop-off point you are using.
      For more information on routes to the racecourse please click here (opens new tab).
    • There are 6 parking areas available on racedays; Red Car Park North, Red Car Park South, Green Car Park North, Green Car Park West, Blue Car Park, Yellow Car Park.
      The parking scheme is colour coded, so that your parking zone will match your label and preferred route. Hospitality guests should follow the colour of the car parking pass provided
      There are 2 coach parks located in the Red Car Parks North and South.
  • By Bus View
    • There is a bus stop within 150 metres of the venue.
    • There is a dedicated bus service from the South Car Park into town and the station for The November Meeting and The Festival. For all other meetings bus stops can be found just along Evesham Road from the main roundabout.
      Stagecoach service D and E runs every 6/7 minutes during the day and between 10 minutes and every hour on Monday to Saturday evenings. The service runs hourly on Sundays.
    • For more information on Stagecoach Buses please click here (opens new tab).
  • By Train View
    • The nearest Railway Station is Cheltenham Spa.
    • Trains from London to Cheltenham Spa generally run hourly and take about two hours. Trains from Birmingham generally run every half an hour and take about 35 minutes. From Bristol, trains leave every hour and take about 35 minutes. It is a 10 minute taxi ride from the station.
    • For more information on National Rail please click here (opens new tab).

Getting Help and Assistance

  • For racecourse maps please click here (new tab).
  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • Staff do not receive deaf awareness training.
  • There is an assistance dog toilet or toileting area at the venue/near by.
  • Water bowls for assistance dogs are available.
  • Electric scooters and manual wheelchairs are provided through the Event Mobility Charitable Trust.
  • Cheltenham Radio broadcasts live from every Cheltenham fixture (except The April Meeting and Hunter Chase Evening).
    Previews, features, interviews, competitions, reviews and live commentaries all combine to give you the best of the Cheltenham atmosphere, with the latest news and views.
    You can listen live on 87.7FM within 5 miles of the course, through the online web player or via a Cheltenham Radio earpiece.
    The Cheltenham Radio earpiece is available to purchase from racecard kiosks around the racecourse for £5 on the day of racing.

Raceday Parking and Drop-Off

Outside Access (North Pavilion Entrance)

  • Entrance View
    • This information is for the entrance located next to the Blue Car Park.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) both ways.
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 160cm.
    • There is a second set of doors.
    • The door(s) open(s) both ways.
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 160cm.
    • There are fixed barriers at this entrance.
    • The minimum width between the fixed barriers is 160cm.
    • There is a member of staff available for assistance at this entrance.
  • Comments View
    • There are four separate sets of doors located at the front of the North Pavilion.
    • There are two sets of doors for Tattersalls and Club.
    • There is a set of doors for annual members.
    • There is a set of doors for owners and trainers, Cheltenham Club and Jockey Club.
    • The second set of doors are used to exit the pavilion and enter the racecourse.
    • There is a ticket counter located to the right of the North Pavilion.

Counter (North Pavilion)

  • Counter View
    • The counter is located between the first and second set of doors.
    • The counter is clearly visible from the entrance.
    • There is step free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are good.
    • The height of the counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the counter.
  • Comments View
    • There is a seating area in the Owners & Trainers, Cheltenham Club and Jockey Club entrance area.

Hall of Fame Entrance

Centaur Entrance

Access Point (Club and Tattersalls Enclosure - South Entrance)

  • Access Point View
    • This information is for the access point located next to the Centaur.
    • The access point is clearly signed.
    • There is step free access to the access point.
    • The access point door(s) does not/do not contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the access point opening is 320cm.
    • On racedays there is a steward available for assistance.

Access Point (Best Mate Enclosure)

  • Access Point View
    • This information is for the access point located at the front of the enclosure.
    • The access point is clearly signed.
    • There is step free access to the access point.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the access point opening is 320cm.
    • On racedays there is a steward available for assistance.
  • Comments View
    • There is a medium height ticket enquires counter located either side of this access point. This counter does not have a hearing assistance system fitted.

Related Access Guides (Best Mate Enclosure)

Getting Around (The Sales Arena)

  • Access View
    • There is step free access throughout the area.
    • There is a slight slope, with no handrails, for access to the trackside area.
    • There is a steep slope, with no handrails, for access to the Paddock.
    • There are bollards off the main walkway with a width of 160cm.
      There are maps of the racecourse located in this area.
      There are food and drink kiosks available in this area on racedays.
    • The surface within this area varies between tarmac and block paving.
    • There is bench seating at regular intervals.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.

Getting Around (The See You Then Terrace)

  • Access View
    • There is step free access throughout the area.
    • There is/are 3 clearly marked step(s), with handrails on both sides, for access to the Garden Terrace.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • There is a very easy slope which can be used to overcome the steps.
      There is a similar ramp and set of steps that gives access to the upper area of the See You Then Terrace.
    • There are independent betting stalls located in the middle of the See You Then Terrace on racedays.
    • The racecourse information point is located to the left as you enter the See You Then Terrace from the Sales Arena area.
    • There is bench seating at regular intervals.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.

Standard Toilet(s) (See You Then Bar)

  • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located at the rear of the See You Then Bar.
    • There is stepped access to the female toilet(s).
    • There is Braille and pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is available.
    • There are vertical grab rails on both sides of the seat and a horizontal rail on the left.
    • The wash basin tap type is sensor.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located at the rear of the See You Then Bar.
    • There is stepped access to the male toilet(s).
    • There is Braille and pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is available.
    • There are vertical grab rails on both sides of the seat and a horizontal rail on the right.
    • The wash basin tap type is sensor.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

Ramp(s) or Slope(s) (Sales Arena and See You Then Terrace to the Paddock)

  • There is a ramp/slope located between the Sales Arena and the Paddock.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope does bypass the step(s).
  • Comments View
    • The lifts within the Main Grandstand can be used to overcome the slope.

Step(s) (Sales Arena and See You Then Terrace to The Paddock)

  • There is a/are step(s) located around the racecourse.
  • There is/are 15+ step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The going of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • Comments View
    • The lifts within the Main Grandstand can be used to overcome the steps.

Getting Around (The Paddock)

  • Access View
    • There is step free access throughout the area.
    • There is a long slight slope running the length of the Paddock. The slope runs from the Main Grandstand to the Princess Royal Stand.
    • There is step free access from the Paddock to the Plaza.
    • There is bench seating at regular intervals.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.

Standard Toilet(s) (Paddock - Quevega's)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located to the left of Quevega's.
    • There is step free access to the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is available.
    • The wash basin tap type is push.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

Standard Toilet(s) (Paddock - Tote)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located to the left of the Paddock Tote Counter, on the path to the trackside.
    • There is step free access to the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • The wash basin tap type is push.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

Standard Toilet(s) (Paddock - Mandarin Internal Terrace)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located next to the Mandarin Terrace Walkway.
    • There is step free access to the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is available.
    • There are vertical and horizontal grab rails on the left hand side only.
    • The wash basin tap type is lever.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the male and female standard toilets.
    • There is step free access to the baby change facilities.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 90cm (2ft 11in).

Accessible Toilet(s) (Club Trackside and Parade Ring)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is for the sole use of disabled people.
    • This accessible toilet is located on the corner of the Princess Royal Stand, between the Parade Ring and the Club trackside.
    • There is step free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a steward.
    • There is Braille and pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The dimensions of the accessible toilet are 170cm x 250cm (5ft 7in x 8ft 2in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 70cm (2ft 4in).
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 115cm and 140cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 80cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Comments View
    • There is a similar accessible toilet located next to this one. This toilet has a lateral transfer space on the left.

Standard Toilet(s) (Club Trackside and Parade Ring)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located on the corner of the Princess Royal Stand, between the Parade Ring and the Club trackside.
    • There is step free access to the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is available.
    • There are horizontal grab rails on both sides of the seat and a vertical rail on the right.
    • The wash basin tap type is sensor.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

Temporary Accessible Toilet - The November Meeting

  • During The November Meeting there are temporary accessible toilets located in the village in the following areas -
  • Tattersalls Ireland Owners and Trainers Pavilion
  • Horseshoe Pavilion Restaurant
  • Champions Walk Restaurant
  • The Final Flight Bar
  • The Guinness Village
  • Moet Champagne Bar.

Temporary Accessible Toilet - The Festival

  • During the Festival there are temporary accessible toilets located in the village in the following areas -
  • Best Mate Enclosure - At the rear of the Pavilion Bar
  • Horseshoe Pavilion Restaurant
  • Champions Drive
  • The Guinness Village
  • Keith Prowse Facility
  • Needhams Boxes
  • Long Run Boxes.

Related Access Guides (Cheltenham Racecourse)

Related Access Guides (Eating and Drinking)

Related Access Guides (Main Grandstand - Hospitality)

Related Access Guides (Princess Royal Stand - Hospitality)

Related Access Guides (Conference and Events)