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Hall of Fame

Cheltenham Racecourse, Evesham Road, Cheltenham, Gloucestershire, GL50 4SH

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Access Guide

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Getting Here

  • By Road View
    • Cheltenham Racecourse is located on the outskirts of Cheltenham, off Evesham Road.
      There are a number of different routes to the racecourse, the route will vary depending on the car park or drop-off point you are using.
      For more information on routes to the racecourse please click here (opens new tab).
    • There are 6 parking areas available on racedays; Red Car Park North, Red Car Park South, Green Car Park North, Green Car Park West, Blue Car Park, Yellow Car Park.
      The parking scheme is colour coded, so that your parking zone will match your label and preferred route. Hospitality guests should follow the colour of the car parking pass provided
      There are 2 coach parks located in the Red Car Parks North and South.
  • By Bus View
    • There is a bus stop within 150 metres of the venue.
    • There is a dedicated bus service from the South Car Park into town and the station for The November Meeting and The Festival. For all other meetings bus stops can be found just along Evesham Road from the main roundabout.
      Stagecoach service D and E runs every 6/7 minutes during the day and between 10 minutes and every hour on Monday to Saturday evenings. The service runs hourly on Sundays.
    • For more information on Stagecoach Buses please click here (opens new tab).
  • By Train View
    • The nearest Railway Station is Cheltenham Spa.
    • Trains from London to Cheltenham Spa generally run hourly and take about two hours. Trains from Birmingham generally run every half an hour and take about 35 minutes. From Bristol, trains leave every hour and take about 35 minutes. It is a 10 minute taxi ride from the station.
    • For more information on National Rail please click here (opens new tab).

Getting Help and Assistance

  • For racecourse maps please click here (new tab).
  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • Staff do not receive deaf awareness training.
  • There is an assistance dog toilet or toileting area at the venue/near by.
  • Water bowls for assistance dogs are available.
  • Electric scooters and manual wheelchairs are provided through the Event Mobility Charitable Trust.
  • Cheltenham Radio broadcasts live from every Cheltenham fixture (except The April Meeting and Hunter Chase Evening).
    Previews, features, interviews, competitions, reviews and live commentaries all combine to give you the best of the Cheltenham atmosphere, with the latest news and views.
    You can listen live on 87.7FM within 5 miles of the course, through the online web player or via a Cheltenham Radio earpiece.
    The Cheltenham Radio earpiece is available to purchase from racecard kiosks around the racecourse for £5 on the day of racing.

Raceday Parking and Drop-Off

Approach (Hall of Fame)

  • Approach View
    • The surface of the approach is block paving.
    • There is a/are fixed bollard(s) on the approach.
    • The bollard(s) has/have a good colour contrast to prevent them being hazardous to visually impaired people.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a slight gradient and has no handrails.

Outside Access (Hall of Fame Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the Hall of Fame.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 160cm.
    • There is a member of staff available for assistance at this entrance.

Reception (Club and Tattersalls)

  • Reception View
    • The reception point is located to the right as you enter the Hall of Fame entrance.
    • The reception point is approximately 3m (3yd 10in) from the Hall of Fame entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The lowered section of the counter is at the recommended height of 76cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is a clear knee recess beneath the lowered section of the counter.
    • The clear knee recess does not have the recommended dimensions of 70cm (height) x 50cm (depth).
    • The counter is staffed.
    • There is a hearing assistance system at the reception point.
    • The type of system is a portable loop.
    • The hearing system is available only on request.
    • The hearing assistance system is not signed.
    • Staff are trained to use the system.
    • The type of flooring in the reception area is carpet.

Reception (Members)

  • Reception View
    • The reception point is located to the left as you enter the Hall of Fame entrance.
    • The reception point is approximately 2m (2yd 7in) from the Hall of Fame entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a lowered section of the counter.
    • The counter is staffed.
    • There is a hearing assistance system at the reception point.
    • The type of system is a portable loop.
    • The hearing system is available only on request.
    • The hearing assistance system is signed.
    • Staff are trained to use the system.
    • The type of flooring in the reception area is carpet.

Reception (Main Racecourse Reception - Conference and Events)

  • Reception View
    • The reception point is located to the left asyou enter the Hall of Fame entrance.
    • The reception point is approximately 10m (10yd 2ft) from the Hall of Fame entrance.
    • Clear signage for the reception area/desk is visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The lowered section of the counter is at the recommended height of 76cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is a clear knee recess beneath the lowered section of the counter.
    • The clear knee recess does not have the recommended dimensions of 70cm (height) x 50cm (depth).
    • The counter is staffed.
    • There is not a hearing assistance system at the reception point.
    • The type of flooring in the reception area is carpet.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • There are sofas only in the waiting area.
    • There is sufficient space for a wheelchair user to use the waiting area.

Hall of Fame

  • There is step free access throughout the Hall of Fame.
  • The surface of the flooring is carpet.
  • The flooring is patterned.
  • The lighting levels throughout are good.
  • The Hall of Fame has a number of exhibitions showing the history of Cheltenham Racecourse.
  • In the main area of the Hall of Fame there is an exhibition of Gold Cup heroes.
  • There is a touchscreen video showing famous Cheltenham races, the height of the touchscreen is between 125cm and 160cm.
  • On the ramp leading down to the Gold Cup and Festival Restaurants there are exhibitions on either side.

Eating and Drinking (Hall of Fame Deli)

  • The following information is for the cafe.
  • The cafe is located to the right as you enter the Hall of Fame entrance.
  • There is step free access to the cafe.
  • Food and/or drinks are ordered from the service counter.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system.
  • There is step free access within the cafe.
  • There is ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is carpet.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • There are wall menus available.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is freshley made sandwiches and snacks.
  • The lighting levels are good.

Entrance (Hall of Fame - Gold Cup and Festival Restaurants)

  • Entrance View
    • This information is for the entrance located on the walkway leading from the Hall of Fame.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 130cm.
  • Ramp/Slope View
    • The ramp/slope is located leading to the entrance.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides going up.
    • The lighting levels at the ramp/slope are good.

Entrance (Hall of Fame - Centaur First Floor)

  • Entrance View
    • This information is for the entrance located to the right as you enter the Hall of Fame entrance.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 160cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 160cm.
  • Ramp/Slope View
    • The ramp/slope is located between the two sets of doors.
    • The gradient of the slope is very easy.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) for public use.
  • The nearest accessible toilet(s) is/are located in the Gold Cup and Festival Restaurants, The Centaur and The Main Grandstand.

Standard Toilet(s)

  • Standard toilet facilities are not available.
  • The nearest standard toilet(s) is/are located in the Gold Cup and Festival Restaurants, The Centaur and The Main Grandstand.

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