You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Cheltenham Racecourse is located on the outskirts of Cheltenham, off Evesham Road.
    There are a number of different routes to the racecourse, the route will vary depending on the car park or drop-off point you are using.
    For more information on routes to the racecourse please click here (opens new tab)
  • There are 6 parking areas available on racedays; Red Car Park North, Red Car Park South, Green Car Park North, Green Car Park West, Blue Car Park, Yellow Car Park.
    The parking scheme is colour coded, so that your parking zone will match your label and preferred route. Hospitality guests should follow the colour of the car parking pass provided
    There are 2 coach parks located in the Red Car Parks North and South.
• By Bus View
  • There is a bus stop within 150 metres of the venue.
  • There is a dedicated bus service from the South Car Park into town and the station for The November Meeting and The Festival. For all other meetings bus stops can be found just along Evesham Road from the main roundabout.
    Stagecoach service D and E runs every 6/7 minutes during the day and between 10 minutes and every hour on Monday to Saturday evenings. The service runs hourly on Sundays.
  • For more information on Stagecoach Buses please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Cheltenham Spa.
  • Trains from London to Cheltenham Spa generally run hourly and take about two hours. Trains from Birmingham generally run every half an hour and take about 35 minutes. From Bristol, trains leave every hour and take about 35 minutes. It is a 10 minute taxi ride from the station.
  • For more information on National Rail please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• For racecourse maps please click here (new tab).
• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• There is an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• Electric scooters and manual wheelchairs are provided through the Event Mobility Charitable Trust.
• Cheltenham Radio broadcasts only at The Festival Previews, features, interviews, competitions, reviews and live commentaries all combine to give you the best of the Cheltenham atmosphere, with the latest news and views.
  You can listen live on 87.7FM within 5 miles of the course, through the online web player or via a Cheltenham Radio earpiece.
  The Cheltenham Radio earpiece is available to purchase from racecard kiosks around the racecourse for £5 on the day of racing.

You are on Raceday Parking and Drop-Off. Skip to the next section.

Raceday Parking and Drop-Off

• For information about parking and drop-off points please click here (opens in new tab).

You are on Introduction. Skip to the next section.

Introduction

• There are entrances to the Main Grandstand located on Level 1 (Betting Hall), Level 2 (The Winged Ox) and Level 3.
• The entrance into the Main Grandstand on Level 3 is via the Hall of Fame.
• All the facilities on Levels 1 to 5 can be accessed by using the main lift.
• For further information on these entrances, please see the relevant guides.

You are on Approach (Lower Concourse/Paddock Side Entrance). Skip to the next section.

Approach (Lower Concourse/Paddock Side Entrance)

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• Approach View
  • The surface of the approach is block paving.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient and has no handrails.

You are on Outside Access (Lower Concourse/Paddock Side Entrance). Skip to the next section.

Outside Access (Lower Concourse/Paddock Side Entrance)

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• Entrance View
  • This information is for the entrance located off the lower concourse outside Tattersalls.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 145cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Outside Access (Horse Sales Arena to Betting Hall Entrance). Skip to the next section.

Outside Access (Horse Sales Arena to Betting Hall Entrance)

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• Entrance View
  • This information is for the entrance located within the Horse Sales Arena.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 150cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Outside Access (Tattersalls Trackside and Steppings to Betting Hall). Skip to the next section.

Outside Access (Tattersalls Trackside and Steppings to Betting Hall)

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• Entrance View
  • This information is for the entrance located off the Tattersalls trackside area.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 160cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Getting Around (Level 1). Skip to the next section.

Getting Around (Level 1)

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• Access View
  • There is step free access throughout the area.
• Circulation View
  • There are doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet and tiles.
  • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
  • There is good colour contrast between the walls and floor in all areas.
  • There is bench seating at regular intervals.
  • The lighting levels are varied.
  • Access to other floors/levels is via stairs and lift.
• Signage View
  • Wayfinding signage is not provided.

You are on Other Floors (Main). Skip to the next section.

Other Floors (Main)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are Level 1, Level 2, Level 3, Level 4 and Level 5.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are varied.
• Comments View
  • These stairs can be used to access the Betting Hall (Level 1), The Winged Ox (Level 2), The Annual Members Lounges (Level 3), Executive Boxes (Levels 4 and 5) and the Panoramic Restaurant (Level 5).

You are on Lift (Main). Skip to the next section.

Lift (Main)

• There is a lift for public use.
• The lift is located within the Tattersalls Stand.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are Level 1, Level 2, Level 3, Level 4 and Level 5.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 107cm (3ft 6in).
• The dimensions of the lift are 192cm x 138cm (6ft 4in x 4ft 6in).
• There are no separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.
• There is a/are similar lift(s) available.

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• Comments View
  • This lift can be used to access the Betting Hall (Level 1), The Winged Ox (Level 2), The Annual Members Lounges (Level 3), Executive Boxes (Levels 4 and 5) and the Panoramic Restaurant (Level 5).
  • The boxes located closest to this lift are Boxes 4008-4028.

You are on Entrance (Level 1 Lift Lobby to Betting Hall). Skip to the next section.

Entrance (Level 1 Lift Lobby to Betting Hall)

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• Entrance View
  • This information is for the entrance located within the lift lobby on Level 1.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 160cm.

You are on Betting Hall. Skip to the next section.

Betting Hall

• The Betting Hall is located on Level 1 of Tattersalls.
• There is step free access to the Betting Hall.
• The betting counter is located next to the Persian War Bar.
• The height of the betting counter is high (110cm+), with no lowered section.
• There are two betting counters available.
• These are located opposite the Persian War Bar and to the far side of the Betting Hall.
• Both betting counters are high (110cm+), with no lowered sections.

You are on Eating and Drinking (Persian War Bar). Skip to the next section.

Eating and Drinking (Persian War Bar)

• The following information is for the bar.
• The bar is located within the Betting Hall.
• There is step free access to the bar.
• Full table service is not available.
• Food and/or drinks are ordered from the service counter.
• Food and/or drinks can be brought to the table.
• The height of the service counter is medium height (77cm - 109cm) .
• There is a lowered section of the counter.
• The lowered section of the counter is not at the recommended height of 76cm.
• There is a clear knee recess beneath the lowered section of the counter.
• The clear knee recess does not have the recommended dimensions of 70cm (height) x 50cm (depth).
• There is not a hearing assistance system .
• There is step-free access within the bar.
• There is ample room for a wheelchair user to manoeuvre.
• The type of flooring in this area is tiles.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• All chairs have armrests on both sides.
• The standard height for tables is 103cm.
• Plastic/takeaway cups are available.
• Plastic/takeaway cutlery is available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• There are menu boards/signs available.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The lighting levels are good.

You are on Accessible Toilet(s) (Betting Hall). Skip to the next section.

Accessible Toilet(s) (Betting Hall)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • The accessible toilet surveyed is for the sole use of disabled people.
  • This accessible toilet is located within the Betting Hall to the right of the betting counter.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from the Persian War Bar.
  • There is pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 84cm.
  • The dimensions of the accessible toilet are 170cm x 195cm (5ft 7in x 6ft 5in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 105cm.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 108cm (3ft 7in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 110cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 112cm (3ft 8in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is fair.
  • The lighting levels are good.

You are on Standard Toilet(s) (Betting Hall). Skip to the next section.

Standard Toilet(s) (Betting Hall)

• Standard toilet facilities are available.

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• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located within the Betting Hall, to the right of the betting counter.
  • There is step-free access into the female and male toilet(s).
  • There is written text signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is available.
  • The vertical and horizontal grab rails vary.
  • The wash basin tap type is push.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.
• Comments View
  • There is also a cloakroom located within the female standard toilets.
  • The cloakroom counter is high (110cm+).

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• Getting around Cheltenham Racecourse link (new tab) - click here
• Betting Counters around Cheltenham Racecourse link (new tab) - click here