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Getting Here

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• By Road View
  • Cheltenham Racecourse is located on the outskirts of Cheltenham, off Evesham Road.
    There are a number of different routes to the racecourse, the route will vary depending on the car park or drop-off point you are using.
    For more information on routes to the racecourse please click here (opens new tab)
  • There are 6 parking areas available on racedays; Red Car Park North, Red Car Park South, Green Car Park North, Green Car Park West, Blue Car Park, Yellow Car Park.
    The parking scheme is colour coded, so that your parking zone will match your label and preferred route. Hospitality guests should follow the colour of the car parking pass provided
    There are 2 coach parks located in the Red Car Parks North and South.
• By Bus View
  • There is a bus stop within 150 metres of the venue.
  • There is a dedicated bus service from the South Car Park into town and the station for The November Meeting and The Festival. For all other meetings bus stops can be found just along Evesham Road from the main roundabout.
    Stagecoach service D and E runs every 6/7 minutes during the day and between 10 minutes and every hour on Monday to Saturday evenings. The service runs hourly on Sundays.
  • For more information on Stagecoach Buses please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Cheltenham Spa.
  • Trains from London to Cheltenham Spa generally run hourly and take about two hours. Trains from Birmingham generally run every half an hour and take about 35 minutes. From Bristol, trains leave every hour and take about 35 minutes. It is a 10 minute taxi ride from the station.
  • For more information on National Rail please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• For racecourse maps please click here (new tab).
• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• There is an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• Electric scooters and manual wheelchairs are provided through the Event Mobility Charitable Trust.
• Cheltenham Radio broadcasts only at The Festival Previews, features, interviews, competitions, reviews and live commentaries all combine to give you the best of the Cheltenham atmosphere, with the latest news and views.
  You can listen live on 87.7FM within 5 miles of the course, through the online web player or via a Cheltenham Radio earpiece.
  The Cheltenham Radio earpiece is available to purchase from racecard kiosks around the racecourse for £5 on the day of racing.

You are on Raceday Parking and Drop-Off. Skip to the next section.

Raceday Parking and Drop-Off

• For information about parking and drop-off points please click here (opens in new tab).

You are on Introduction. Skip to the next section.

Introduction

• There are entrances to the Princess Royal Stand located on the Ground Level, Level 1 and Level 2.
• All the facilities on Levels G to 4 can be accessed by using the main lift.
• For further information on these entrances, please see the relevant guides.

You are on Outside Access (Princess Royal Stand - Ground Level Hospitality Main Entrance). Skip to the next section.

Outside Access (Princess Royal Stand - Ground Level Hospitality Main Entrance)

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• Entrance View
  • This information is for the entrance located on the Princess Royal Stand concourse opposite the Parade Ring.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 160cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Outside Access (Princess Royal Stand - Level 1 Hospitality Entrance). Skip to the next section.

Outside Access (Princess Royal Stand - Level 1 Hospitality Entrance)

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• Entrance View
  • This information is for the entrance located on Level 1 of the Princess Royal Stand.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (towards you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 76cm from floor level.
  • The door(s) is/are double width.
  • The width of the door opening is 160cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Other Floors (Princess Royal Stand - Hospitality). Skip to the next section.

Other Floors (Princess Royal Stand - Hospitality)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located in the reception area.
  • The stairs are approximately 7m from the main entrance.
  • The stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are G, 1, 2, 3 and 4.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are good.

You are on Lift (Princess Royal Stand - Hospitality). Skip to the next section.

Lift (Princess Royal Stand - Hospitality)

• There is a lift for public use.
• The lift is located to the right as you enter the main entrance.
• The lift is clearly visible from the entrance.
• The lift is approximately 4m (4yd 1ft) from the main entrance.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1, 2, 3 and 4.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 160cm x 170cm (5ft 3in x 5ft 7in).
• There are no separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.
• There is a/are similar lift(s) available.

You are on Entrance (The Cotswolds Club - Owners and Trainers Bar). Skip to the next section.

Entrance (The Cotswolds Club - Owners and Trainers Bar)

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• Entrance View
  • This information is for the entrance located immediately beyond the Level 2 entrance.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 160cm.

You are on Outside Access (Princess Royal Stand - Level 2 Hospitality Entrance). Skip to the next section.

Outside Access (Princess Royal Stand - Level 2 Hospitality Entrance)

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• Entrance View
  • This information is for the entrance located Level 2 of the Princess Royal Stand concourse.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) both ways.
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 160cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Outside Access (The Cotswolds Club Entrance). Skip to the next section.

Outside Access (The Cotswolds Club Entrance)

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• Entrance View
  • This information is for the entrance located on Level 2.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (towards you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 77cm from floor level.
  • The door(s) is/are double width.
  • The width of the door opening is 160cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 160cm.

You are on Eating and Drinking (The Cotswolds Club). Skip to the next section.

Eating and Drinking (The Cotswolds Club)

• The following information is for the restaurant/bar.
• The restaurant/bar is located on Level 2 of the Princess Royal Stand.
• There is step free access to the restaurant/bar.
• Full table service is available.
• Food and/or drinks can be ordered from the service counter.
• The height of the service counter is high (110cm+) .
• There is a lowered section of the counter.
• The lowered section of the counter is not at the recommended height of 76cm.
• There is not a clear knee recess beneath the lowered section of the counter.
• There is a hearing assistance system .
• The system is a fixed loop.
• The hearing assistance system is not signed.
• Staff are trained to use the system.
• There is step-free access within the restaurant.
• There is ample room for a wheelchair user to manoeuvre.
• The type of flooring in this area is carpet.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests on both sides.
• The nearest table is approximately 4m from the entrance/opening.
• The nearest table is approximately 6m from the till/counter.
• The standard height for tables is 61cm.
• Drinking straws are available.
• Children are welcomed in the bar area.
• The lighting levels are good.

You are on Counter (Tote Betting - The Cotswolds Club). Skip to the next section.

Counter (Tote Betting - The Cotswolds Club)

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• Counter View
  • The counter is located immediately beyond The Cotswolds Club entrance.
  • The counter is approximately 8m (8yd 2ft) from the The Cotswolds Club entrance.
  • The counter is clearly visible from the entrance.
  • There is step free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is placed in front of a plain background.
  • The lighting levels at the counter are good.
  • There is sufficient space to write or sign documents on the counter.
  • There is a lowered section of the counter.
  • The lowered section of the counter is not at the recommended height of 76cm.
  • There is sufficient space to write or sign documents on the lowered section of the counter.
  • There is not a clear knee recess beneath the lowered section of the counter.
  • The counter is staffed.
  • There is a hearing assistance system at the counter.
  • The type of system is a fixed loop.
  • The hearing assistance system is not signed.
  • Staff are trained to use the system.
  • The type of flooring in this area is vinyl.

You are on Exit (Trackside Viewing Area). Skip to the next section.

Exit (Trackside Viewing Area)

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• Exit View
  • This information is for the exit located to the centre of the restaurant area.
  • The exit area/door is not clearly signed internally.
  • The exit is step free.
  • The exit door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a canopy or recess which provides weather protection at this exit.
  • The door(s) open(s) automatically (away from you).
  • The automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 84cm from floor level.
  • The door(s) is/are double width.
  • The width of the door opening is 160cm.
  • There is a small lip on the threshold of the exit, with a height of 2cm or below.

You are on Trackside Viewing Area - The Cotswolds Club. Skip to the next section.

Trackside Viewing Area - The Cotswolds Club

• This viewing area does not have a designated seating area, however there is ample room at the back for a wheelchair user.
• Four medium height steps lead down to the front of the viewing area. There are no handrails at the steps.
• Stanchions are in place to give support.

You are on Accessible Toilet(s) (The Cotswolds Club / Owners and Trainers Bar). Skip to the next section.

Accessible Toilet(s) (The Cotswolds Club / Owners and Trainers Bar)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • The accessible toilet surveyed is for the sole use of disabled people.
  • This accessible toilet is located in the Level 2 lift lobby.
  • This accessible toilet is approximately 10m (10yd 2ft) from the lift.
  • There is step-free access into the accessible toilet, via lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a member of staff.
  • There is Braille, tactile and pictorial signage on or near the toilet door.
  • The door opens outwards.
  • The door is heavy.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 88cm.
  • The dimensions of the accessible toilet are 150cm x 260cm (4ft 11in x 8ft 6in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 75cm.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 108cm and 143cm from the floor.
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 108cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is good.
  • The contrast between the walls and floor is poor.
  • The lighting levels are good.

You are on Standard Toilet(s) (The Cotswolds Club / Owners and Trainers Bar). Skip to the next section.

Standard Toilet(s) (The Cotswolds Club / Owners and Trainers Bar)

• Standard toilet facilities are available.

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• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located in the Level 2 lift lobby area.
  • The female toilet(s) is/are approximately 11m (12yd 1in) from the lift.
  • There is step-free access into the female toilet(s), via lift.
  • There is Braille, tactile and pictorial signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is available.
  • There are horizontal grab rails on both sides of the seat and a vertical rail on the right.
  • The wash basin tap type is sensor.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located in the Level 2 lift lobby area.
  • The male toilet(s) is/are approximately 12m (13yd 4in) from the lift.
  • There is step-free access into the male toilet(s), via lift.
  • There is Braille, tactile and pictorial signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is available.
  • There are horizontal grab rails on both sides of the seat and a vertical rail on the right.
  • The wash basin tap type is sensor.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• Getting around Cheltenham Racecourse link (new tab) - click here
• Betting Counters around Cheltenham Racecourse link (new tab) - click here
• Princess Royal Stand - Ground Level Hospitality link (new tab) - click here