Access Guide
Overview
-
About
View
- This is a shire horse and wildlife centre.
- Facilities available in the venue include: a café, shop, exhibition centre and outdoor viewing areas.
- View information on opening times.
-
Parking and Public Transport
View
- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Winsford.
- The nearest bus station is Chester bus interchange.
- For the latest travel options and information you can plan your travel usinghttps://maps.app.goo.gl/ey4SUrtQtaMna1zj9 (opens new tab).
- View information on getting here (opens new tab) .
-
Getting In and Around
View
- There is step-free access via ramp at the most accessible entrance.
- The following areas have step-free access via ramps or slopes: all outdoor areas beyond the café, shop and toilets are accessed via a steep ramp shortly after exiting the café and shop. Additionally there are slopes of varying degrees throughout the outdoor area.
- The following areas have stepped access: The Bird Hide in Hollybush Woodland and the shelter near Kings Water.
- Access throughout may include uneven surfaces and manual doors.
-
Getting Help and Assistance
View
- There is seating available.
- There is no hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities
-
Toilet Facilities
View
- There is 1 toilet with adaptations.
- The toilet with adaptations is located after passing through the exit to the outdoor areas from the café and shop.
- The toilet with adaptations has a right hand transfer space.
- The male and female toilet facilities are located after passing through the exit to the outdoor areas from the café and shop.
-
Changing Places and Changing Facilities
View
- Parent and baby changing facilities are located in the toilet with adaptions.
Parking
-
Car Park
View
- The car park is located at the front of the venue.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted and have markings which are faded.
- The surveyed Blue Badge parking bay dimensions are 260cm (width) x 470cm (depth).
- There are no hatched/marked zones.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 12m from main entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope.
-
Charges and Restrictions
View
- Parking is free for all users.
- Clearly presented parking signs are not available.
-
Drop-off Point
View
- There is not a designated drop-off point available.
-
Public Car Parks
View
- There is also an overflow car park available.
Entrance
- This entrance is located at the front of the main building.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is over 150cm wide with no handrails.
- There are double manual doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The door opens away from you.
- The width of the opening is 78cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
- There is step-free level access as you enter.
Shop
-
Getting Around
View
- There is step-free level access throughout all areas.
- The majority of product aisle widths are under 120cm.
- Some flooring is shiny.
- There is a low visual contrast between the shelving and floor throughout this area.
- There is background noise which varies depending on the time of day.
- Signage is not provided.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is a raised lip which separates the vinyl flooring from the wooden flooring.
- The checkout area is located on the right as you enter the building.
- There is step-free level access to the checkout area.
-
Payment Counter
View
- Signage is not provided for the counter.
- The queue width is at least 150cm and there is no need to turn.
- The payment counter has patterned/distracting backgrounds.
- The height of the payment counter is 90cm.
- There is not a lowered section at the counter.
- The card payment machine is portable.
- There is not a hearing assistance system.
- Lighting levels were even at the time of the survey, with unshaded light sources.
-
Self-Service Touchscreens
View
- There is a raised lip which separates the vinyl flooring from the wooden flooring.
Eating and Drinking (Cafe)
-
Location and Access
View
- The café is located ahead and to the left after entering the venue.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
-
Service
View
- This area has a counter where food and drink can be ordered.
- Full table service is available.
- Menus are handheld and wall-mounted.
- The following dietary requirements can be catered for: vegetarian, vegan and gluten free.
- The following are available: takeaway cutlery, takeaway cups and drinking straws.
- There is not a hearing assistance system.
-
Order and Payment
View
- The service counter was surveyed.
- The counter is located on the left after entering the venue.
- There is step-free level access to the counter.
- The height of the counter is 78cm.
- The counter has patterned/distracting backgrounds.
-
Seating Area
View
- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests and chairs with armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is a raised lip which separates the vinyl flooring from the wooden flooring.
- There is external seating available.
- There is a raised lip on the threshold of the opening to the outdoor seating area.
- The outdoor seating area has retractable blinds used during sunny weather.
Exit (To Exhibition Centre and Outdoor Areas)
- The exit area is clearly signed.
- There is step-free level access at the exit.
- There is a single manual door at this exit.
- The width of the opening is 84cm.
- There is a small lip on the threshold of the opening.
- The door has a low visual contrast.
Entrance (Exhibition Centre)
- This entrance is located at the front of the Exhibition Centre building.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The width of the opening is 127cm.
- The door has a low visual contrast.
Exhibition Space (Exhibition Centre)
- This area is indoors.
- There is step-free level access throughout all areas.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor visual contrast varies between low and high.
- There is no (or very little) background noise.
- Lighting levels were even at the time of the survey.
- Display information includes: tactile, pictorial and information boards.
- There is not a hearing assistance system.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There are shows/talks with no designated seating for wheelchair users.
Outdoor Spaces
- The following is available in this area: a grassed play area, parkland, woodland, open countryside and a visitor centre.
- Outdoor areas consist of concrete or tarmac, loose chippings and compact earth.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- The following areas have step-free access via ramps or slopes: all areas including the Exhibition Centre are accessed via a steep ramp shortly after exiting the café and shop. Additionally there are slopes of varying degrees throughout the outdoor area.
- The following areas have stepped access: The Bird Hide in Hollybush Woodland and the shelter near Kings Water.
- There are seats situated along the paths for people to rest.
-
Playground
View
- There is a play area with an access point over 100cm wide.
- There are no firm and even routes over 150cm wide around the play equipment.
- The play equipment is not within easy reach for a range of users.
- The following play experiences are available: sliding, climbing and crawling.
Seating Area (Picnic Area)
-
Location and Access
View
- The picnic area is opposite the Exhibition Centre.
- The most accessible route has a slight ramp or slope.
- There is step-free level access into this area.
-
Seating Area
View
- The seating area is uncovered.
- The following areas have step-free access via ramps or slopes: There are very easy slopes in parts of the picnic area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Furniture available in this area includes: picnic tables.
- The chairs and tables are fixed.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There is background noise in this area which varies depending on the time of day.
Toilet with Adaptations (Right-Hand Transfer)
-
Location and Access
View
- The toilet surveyed is located after passing through the exit to the outdoor areas from the shop and café.
- The distance from main entrance is 13m.
- The most accessible route to the toilet has step-free level access and doors permanently held open.
- There is step-free access via ramp into the facility.
- The ramp has a steep gradient.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 88cm.
- The door has a locking handle.
- Internally the door has a low visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
-
Dimensions and Features
View
- The dimensions of the cubicle are 143cm (width) x 196cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 83cm (from the side of the toilet pan).
- There is a push button flush on top of the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 95cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 70cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 102cm from the floor.
- There are paper towels for drying hands.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 95cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin.
- There are multiple coat hooks.
- The coat hooks are 104cm and 157cm from the floor.
- The height of the baby change facility when in use is 86cm.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
