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Lady Heyes Attraction Village & Holiday Park - Original Glamping Pod

Kingsley Road, Frodsham, Cheshire, WA6 6SU

Access Guide

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Accommodation Overview

  • About View
    • This is one of several types of glamping pod and camping accommodation options available on the site.
    • There is 1 bedroom available.
    • There is not step-free level access to the bedrooms.
    • Only assistance dogs are welcomed at this venue.
    • Shared facilities include: toilets, a shower, a laundry room, washing up facilities, a refuse compound and water and toilet disposal.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is stepped access at the most accessible entrance.
    • There is step-free access onto the decked area. There is a step at the entrance to the pod.
    • The following areas have stepped access: into the pod and into the hot tub.
  • Getting Help and Assistance View
    • There is seating available.
    • You can borrow or hire the following equipment: mobility scooter charging facilities.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Staff receive the following training: Tourism for All and Customer Service Training.

Parking

  • Car Park View
    • The car park is located near the entrance to the glamping pod area.
    • The car park is open air/surface.
    • The car park surface consists of loose chippings.
    • There are no designated Blue Badge parking bays available.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is free for all users.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located outside the glamping pod.

Standard Accommodation (Original Style Pod Number 6)

  • Accommodation Access View
    • The pod is located in a small, vehicle-free glamping area.
    • There is stepped access into the glamping pod.
    • There is 1 step with no handrails.
    • The step is unmarked.
    • The height of the step is not between 15cm and 18cm.
    • There is numbered signage on or next to the entrance.
    • There is a key safe at a height of 140cm.
    • There is a single manual door at this entrance.
    • The second door opens by sliding.
    • The door requires effort to open.
    • The width of the opening is 71cm.
    • The door has a medium visual contrast.
  • Accommodation Features View
    • The room has a double bed.
    • The top of the mattress is 50cm from the floor.
    • The space under the bed is 15cm from the floor.
    • The following features/facilities are available: bedside plug sockets, a TV with subtitles and a hot tub.
    • Seating available includes: a sofa.
    • The flooring is shiny.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Kitchenette Facilities View
    • The following facilities are available in the kitchenette: a fridge and a kettle.
    • The work surface is 90cm from the floor.
    • A lowered work surface is not available.
    • Under counter cupboards are available.
    • There are shared washing up facilities, showers and toilets with adaptations in the original glamping pod area.

Bathroom with Adaptations (Communal)

  • Location and Access View
    • The bathroom surveyed is located in the original glamping pod area.
    • The distance from original glamping pod 6 is 25m.
    • The most accessible route to the bathroom has slight ramps or slopes and uneven surfaces.
    • There is step-free level access into the bathroom.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The door is easy to open.
    • The width of the door opening is 103cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door .
  • Dimensions and Features View
    • The dimensions of the bathroom are 280cm (width) x 150cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is lateral transfer space on both sides of the toilet .
    • The lateral transfer space on the left is 80cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 163cm (from the side of the toilet pan).
    • There is a lever flush on the left transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is a vertical grab rail on the right as you face the toilet.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the left as you face the toilet.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 86cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rail is on the left as you face the wash basin.
    • The wash basin rail has a low visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 121cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 128cm from the floor.
    • There is no emergency alarm.
    • There is a mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The bathroom has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The bathroom has a wheel-in shower.
    • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is no shower seat.
    • There is a grab rail for the shower.
    • The shower grab rail has a low visual contrast.

Kitchen (Communal Pot Wash)

  • The kitchen is located in the original glamping pod area.
  • There is step-free level access into the kitchen.
  • The pot wash area is a covered, open area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The work surface is 90cm from the floor.
  • A lowered work surface is not available.
  • The sink is 90cm from the floor.
  • A lowered sink is not available.
  • The sink has a lever tap.

Seating Area (Outside with Hot Tub)

  • Location and Access View
    • This area is located directly outside the pod.
    • The most accessible route has a step.
    • There is step-free level access into this area.
  • Seating Area View
    • Some of the seating area is covered.
    • There is step-free level access throughout the seating area, this may include the use of a lift.
    • The following areas have stepped access: the hot tub.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There are 3 steps into the hot tub and stepped access into the side garden.