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Lady Heyes Attraction Village & Holiday Park - Pod Kitchen Café and Bar

Kingsley Road, Frodsham, Cheshire, WA6 6SU

Access Guide

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Eating and Drinking (Pod Kitchen)

  • Location and Access View
    • Pod Kitchen is the onsite café & takeaway offering snacks & meals, along with an array of baked goods, coffee and other beverages.
    • The most accessible route has steep ramps or slopes and doors permanently held open.
    • There is step-free access via slope into this area.
    • The slope has a steep gradient.
    • There are double automatic doors with a high visual contrast.
    • The doors open by sliding.
    • The width of the opening is 112cm.
    • These doors are kept open, depending on the weather.
  • Service View
    • This area has a counter where food and drink can be ordered, colleagues who can provide assistance with ordering and numerous seating options.
    • Full table service is available on request only.
    • Menus are handheld, available on a board and displayed on the counter.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located on the left side after entering.
    • There is step-free level access to the counter.
    • The height of the counter is 112cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 92cm.
    • The counter has patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were even at the time of the survey.
    • There are 2 external doors leading to the terrace seating area. The doors are both step-free and the widest door has an opening width of 105cm.

Eating and Drinking (Pod Bar)

  • Location and Access View
    • The bar is situated to the rear of the Pod Kitchen Café and Bar venue.
    • The most accessible route has slight ramps or slopes, manual doors and doors permanently held open.
    • There is step-free level access into this area.
    • There are double manual doors with a low visual contrast.
    • The doors open away from you.
    • The doors are easy to open.
    • The width of the opening is 146cm.
    • Access may be via the café entrance or externally, depending on the event or the time of day.
  • Service View
    • This area has a bar where drinks can be ordered, colleagues who can provide assistance with ordering and numerous seating options.
    • Full table service is available on request only.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located to the side of the bar.
    • There is step-free level access to the counter.
    • The height of the counter is 111cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 109cm.
    • The counter has patterned/distracting backgrounds.
    • There is a single, external door leading to the terrace seating area. The door slides open and has an opening width of 110cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The flooring is shiny.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs without armrests and benches.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels were even at the time of the survey.
    • Access to the toilets is via the Pod Café or the second door in this room. There is an alternative entrance that is also a fire exit, which leads to the access road. This door has ramped access and double manual doors with an opening width of 125cm.

Seating Area (Terrace)

  • Location and Access View
    • This area is located outside of the Pod Kitchen Café and Bar.
    • The most accessible route has step-free level access, manual doors and doors permanently held open.
    • There is step-free level access into this area.
    • There are 2 external doors leading to the terrace from the café area. They are both step-free and the widest door has an opening width of 105cm.
      There is a single, external door leading to the terrace from the bar area. The door slides open and has an opening width of 110cm.
  • Seating Area View
    • The seating area is uncovered.
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: chairs with armrests.
    • Furniture available in this area includes: tables and picnic tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.

Standard Toilet Facilities

  • The shared standard toilet facilities were surveyed.
  • The toilets are located in the corridor, off the Pod Kitchen Café and Bar.
  • The distance from the entrance to the Pod Kitchen Café and Bar is 12m.
  • The most accessible route has step-free level access and manual doors.
  • There is step-free level access into the toilets.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a medium visual contrast.
  • The door is easy to open.
  • The width of the door opening is 89cm.
  • Internally the door has a medium visual contrast.
  • There are no ambulant toilet facilities available.
  • There is a wash basin, a soap dispenser, a baby changing table and a hand towel available.
  • The wash basin has a push tap.
  • The height of the baby change facility when in use is 91cm.
  • Lighting levels were even at the time of the survey.
  • There are 2 standard toilets in this area. The toilet on the right hand side has a baby change table.