You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

Collapse all Expand all

• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located at the front and rear of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders can booked in advance.
  • There is/are 1 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 400cm x 500cm (13ft 1in x 16ft 5in).
  • The nearest Blue Badge bay is 16m (17yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located at the front of the venue.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) automatically.
• The door(s) is / are double.
• The width of the door opening is 148cm (4ft 10in).

Collapse all Expand all

• Comments View
  • There is a external access point to reach platform 1. To use this entrance please ask a member of staff at the ticket office.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located on the path leading to the entrance.

You are on Counter (Ticket Office). Skip to the next section.

Counter (Ticket Office)

• The counter is 2m (2yd 7in) from the main entrance.
• There is level access to the counter from the entrance.
• There is not a bell to attract attention.
• There is a lowered section.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• The height of the counter is medium height (77cm - 109cm).
• Staff are trained to use the system.
• The hearing assistance system is available only on request.
• Lighting levels are bright.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are bright.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 2 member(s) of staff on duty.
• The station is staffed.
• There is an office to obtain help.
• The station is not staffed between 21:00 - 06.00.
• The office to obtain help is 130m (142yd 6in) from the main entrance.
• This office is located between platforms 2 and 3.
• There is a ticket office.
• The ticket office is located to the left when you enter the main entrance.
• The ticket office is 2m (2yd 7in) from the main entrance.
• The train companies that operate within this station include:.
• Please click here for access information for Northern Railway.
• Please click here for access information for Arriva Wales.
• Please click here for access information for Avanti West Coast.
• There is a taxi rank at the station.
• The taxi rank is located to the left of the building.
• The taxi rank is 12m (13yd 4in) from the main entrance.
• Shops and services within the station include to the right as you enter the main foyer.
• All key concourse shops and services have level access.
• There are 4 platform(s) in the station.
• The platform(s) accessed by ramp / slope is / are 2, 3 and 4.
• The platform(s) accessed by steps only is / are 1.
• The platform(s) which can be accessed by using alternative outside access entrances only is / are 1.

Collapse all Expand all

• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Platforms which have tactile markings at the platform edge are 1, 2, 3 and 4.
  • Accessible toilets are not located on the platform(s).
  • Accessible toilets are not located on the main station concourse.
  • There is not a wheelchair available to borrow.
• Comments View
  • There is an enclosed waiting room between platforms 2 and 3.
  • The door to access is single width.
  • The door opens away from you (push).
  • The width of the door is 78cm.
  • There is 1 shallow, clearly marked step to access the waiting room.
  • There is an enclosed waiting room between platforms 4.
  • The door to access is single width.
  • The door opens away from you (push).
  • The width of the door is 86cm.

You are on Level Change (Platform 1). Skip to the next section.

Level Change (Platform 1)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the left as you exit the ticket foyer, leading down to platform 1.
• There is/are 15+ step(s) to the area/service.
• The lighting levels at the step(s) are bright.
• There is tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

You are on Level Change (Platforms 2 and 3). Skip to the next section.

Level Change (Platforms 2 and 3)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located to the left as you exit the ticket foyer, leading to platforms 2 and 3.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.

You are on Level Change (Platform 4). Skip to the next section.

Level Change (Platform 4)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located to the left as you exit the ticket foyer, leading to platform 4.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are not available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located between platforms 2 and 3.
  • The female toilet(s) is/are approximately 112m (122yd 1ft) from the main entrance.
  • Inside the venue, there is not level access to the female toilet(s).
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located between platforms 2 and 3.
  • The male toilet(s) is/are approximately 137m (149yd 2ft) from the main entrance.
  • Inside the venue, there is not level access to the male toilet(s).
  • Lighting levels are bright.

You are on Level Change (Standard Toilets). Skip to the next section.

Level Change (Standard Toilets)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located in the doorway of the standard toilets.
• There is/are 1 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are shallow (2cm - 10cm).
• There is not a/are not handrail(s) at the step(s).

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.