Access Guide
Overview
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About
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- Blakemere Village is a retail shopping village.
- Services available in the venue include: multiple retail outlets, bars and eateries, children's play barn, craft centre and multiple leisure activities.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Cuddington.
- The nearest bus station is Northwich.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is also a stepped entrance into the Courtyard as well as a level entrance with a shutter half pulled down.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: the shops on Birchwood lane and most areas from the lower car park.
- Access throughout may include uneven surfaces and bollards.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- Documents are available in the following formats: large print (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 3 toilets with adaptations.
- Toilets with adaptations are located in the Village Restaurant, in the toilet block between the Courtyard and the Village Restaurant and near the Birchwood Lane shops.
- All toilets with adaptations have a right hand transfer space.
- The male and female step-free toilet facilities are located in the Village Restaurant, between the Village Restaurant and the Courtyard and next to the Visitor Information Centre.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located in the toilets with adaptations.
Parking (Lower Car Park - Standard Parking)
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Car Park
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- The car park is located on the right as you enter the site.
- The car park is open air/surface.
- The car park surface consists of tarmac and loose chippings.
- There are no designated Blue Badge parking bays available.
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Charges and Restrictions
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- This car park is for visitors only.
- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Parking (Electric Vehicle Charging - Out of Order)
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Car Park
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- The car park is located on the right as you enter the site.
- The car park is open air/surface.
- The car park surface consists of loose chippings.
- There are no designated Blue Badge parking bays available.
- This area is located in the Blakemere Touring Park car park but is available to all.
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Charges and Restrictions
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- This car park is for visitors only.
- Parking is free for all users.
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Electric Vehicle Charging Points
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- There are 4 electric vehicle charging points.
- The controls are at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- The charging points require an app.
- There are no electric vehicle charging points designated for Blue Badge holders.
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Car Parks
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- As of January 2026 the Electric Vehicle Charging Points are currently out of use with no planned repair date. .
Parking (Upper Car Park - Standard and Blue Badge Parking)
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Car Park
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- The car park is located opposite the Village Restaurant.
- The car park is open air/surface.
- The car park surface consists of tarmac, concrete and compacted earth.
- There are 9 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 264cm (width) x 370cm (depth).
- There are no hatched/marked zones.
- The nearest designated bay is 28m from the Village Restaurant entrance.
- The most accessible route from the Blue Badge parking has a very easy slope.
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Charges and Restrictions
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- This car park is for visitors only.
- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Access Point (Accessible Route to Courtyard)
- This access point is located to the left of the main courtyard building.
- The access point is clearly signed.
- There is step-free level access.
- There is an open gap.
- The width of the opening is 130cm.
- There is step-free access via a very easy slope as you enter.
Entrance (Accessible Entrance to Courtyard)
- This entrance is located at the far side of the Courtyard from the Village Restaurant.
- The approach to the entrance has uneven surfaces.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single manual door at this entrance.
- The door is permanently held open.
- The width of the opening is 187cm.
- The door has a medium visual contrast.
- There is step-free access via a very easy ramp as you enter.
Outdoor Spaces (The Courtyard)
- The following is available in this area: an outdoor cobbled courtyard area with a covered pergola.
- Outdoor areas consist of cobbled surfaces.
- There are no footpaths.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: there are two steps to access the pergola in the centre of the courtyard.
- The cobbled surface in the courtyard is somewhat undulating.
Outdoor Spaces (Grounds)
- The following is available in this area: a toilet block and a visitor centre.
- Outdoor areas consist of concrete or tarmac and grass.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- The following areas have step-free access via ramps or slopes: throughout the grounds.
- There are not any seats situated along the paths for people to rest.
- The paths have bollards.
Entrance (Visitor Information Centre)
- This entrance is located at the front of the Visitor Information Centre building.
- The approach to the entrance has bollards.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with no handrails.
- There is a single manual door at this entrance.
- The door opens away from you.
- The width of the opening is 94cm.
- There is a small lip on the threshold of the opening.
- The door has a medium visual contrast.
- The minimum width between the bollards is 126cm.
- There is step-free level access as you enter.
Reception (Visitor Information Centre)
- The reception is located ahead as you enter.
- The distance from the Visitor Information Centre entrance is 3m.
- There is step-free level access to reception.
- The height of the reception desk is 111cm.
- There is not a lowered section at the desk.
- The reception has a television and glazed screens.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested, however it was not working at the time of the survey.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: armchairs.
Entrance (Village Restaurant)
- This entrance is located at the front of the building.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with no handrails.
- There are double manual doors at this entrance.
- The doors open towards you.
- The width of the opening is 138cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double manual doors.
- The second set of doors are permanently held open.
- The width of the opening is 138cm.
- The second set of doors have a low visual contrast.
- There is a short slight ramp at the threshold of the second door.
- There is step-free level access as you enter.
Eating and Drinking (Village Restaurant)
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Location and Access
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- The Village Restaurant is located at the rear of the site, opposite the upper car park.
- The most accessible route has step-free level access and uneven surfaces.
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Service
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- This area has a counter where food and drink can be ordered, buffet counters, staff who can provide assistance with ordering and numerous seating options.
- Full table service is available.
- Menus are handheld and wall-mounted.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- The counter is located ahead after entering the building.
- There is step-free level access to the counter.
- The height of the counter is 117cm.
- There is not a lowered section at the counter.
- The counter has mirrors and patterned/distracting backgrounds.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests and high stools.
- Furniture available in this area includes: tables and high tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Area (Cheshire Craft Workshop)
- The Cheshire Craft Workshop is located between the Courtyard and the Village Restaurant.
- There is pictorial and written text signage on or near the door.
- There is step-free level access into this area.
- There are double manual doors with a low visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The door opens towards you.
- The width of the opening is 84cm.
- The entrance door has a raised threshold.
- Facilities available in this area include: arts and crafts tables.
- There is step-free level access throughout the area.
- Access throughout the area may include narrow walkways.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is a portable hearing assistance system on request.
- The hearing assistance system was tested, however it was not working at the time of the survey.
- There is background noise in this area.
- Wayfinding signage is not provided.
- Lighting levels were even at the time of the survey.
Counter (Cheshire Craft Workshop)
- The counter is located at the far end of the Cheshire Craft Workshop.
- The distance from the Cheshire Craft Workshop entrance is 17m.
- There is step-free level access to the counter.
- The height of the counter is 92cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
Room (Cheshire Craft Workshop - Studio)
- The room is located to the right of the main Cheshire Craft Workshop.
- The distance from the Cheshire Craft Workshop entrance is 8m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free access via ramp into the room.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with no handrails.
- The short but steep ramp is just before the door threshold.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 79cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a wash basin.
- There may be background noise in this room.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Village Restaurant - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located off the main seating area.
- The distance from the main entrance is 16m.
- The most accessible route to the toilet has step-free level access and manual doors.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 83cm.
- The door has a sliding bolt lock.
- Internally the door has a low visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 144cm (width) x 177cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 90cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 46cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 96cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 68cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a medium visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 77cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 107cm from the floor.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin.
- There is one coat hook.
- The coat hook is 142cm from the floor.
- The height of the baby change facility when in use is 85cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Next to Courtyard - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located between the Courtyard and the Village Restaurant.
- The distance from the accessible Courtyard entrance is 80m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 84cm.
- The door has a locking handle.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 130cm (width) x 223cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 76cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 45cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 86cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a low visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 92cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 102cm from the floor.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin.
- There is one coat hook.
- The coat hook is 177cm from the floor.
- The height of the baby change facility when in use is 88cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
