Access Guide
Overview
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About
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- This is a community church with multiple services available.
- Services available in the venue include: church services, church groups, and activities for children and young people.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest step-free train station is Chester.
- The nearest bus station is Chester Interchange.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free access via a very easy ramp at the most accessible entrance.
- There is another entrance into the reception area which has a steep ramp to access.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the raised area in the church.
- Access throughout may include manual doors.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 3 toilets with adaptations.
- Toilets with adaptations are located in the reception area and at the far left-hand end of the building.
- The transfer space varies between left and right in the toilets with adaptations.
- The male and female step-free toilet facilities are located in the reception area.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptions in the reception area.
Parking
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Car Park
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- The car park is located at the front of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 8 designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 232cm (width) x 430cm (depth).
- There are no hatched/marked zones.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 16m from the church entrance.
- The most accessible route from the Blue Badge parking has a steep ramp or slope.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Church Entrance)
- This entrance is located at the left of the building.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy ramp at the entrance.
- There are double manual doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The door opens towards you.
- The width of the opening is 81cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double manual doors.
- The second set of doors open towards you.
- The width of the opening is 156cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a low visual contrast.
- There is a push pad or push button to exit at a height of 83cm.
- There is step-free level access as you enter.
Reception
- The reception is located on the right after entering.
- The distance from the church entrance is 13m.
- There is step-free level access to reception.
- The height of the reception desk is 103cm.
- There is not a lowered section at the desk.
- The reception has patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
Getting Around
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the raised area in the church.
- Access throughout may include manual doors.
- Some flooring is shiny.
- The visual contrast between the walls and floor varies between low and high.
- There is background noise in this area which varies depending on the function/event.
- Wayfinding signage is not provided.
- Seating available in the walkways includes: chairs without armrests.
- Lighting levels were even at the time of the survey.
Room (Main Hall)
- The room is located ahead as you enter.
- The distance from the church entrance is 5m.
- The most accessible route to the room has step-free level access.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a low visual contrast.
- The door is permanently held open.
- The width of the opening is 78cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a low visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested, however it was not working at the time of the survey.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
- There are three other rooms at this venue, also with step-free level access. These are the New Hall, the Middle Hall and the Quiet Room.
Room (Centre Lounge)
- The room is located to the left of the reception desk.
- The distance from the church entrance is 11m.
- The most accessible route to the room has step-free level access.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a low visual contrast.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The door opens away from you.
- The width of the opening is 76cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor visual contrast varies between low and high.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: coffee tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested, however it was not working at the time of the survey.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
Kitchen (Centre Lounge)
- The kitchen is located off the centre lounge.
- There is step-free level access into the kitchen.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 77cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a low visual contrast.
- The work surface is 88cm from the floor.
- A lowered work surface is available.
- The lowered work surface is 81cm from the floor.
- Overhead and under counter cupboards are available.
- The hob is 93cm from the floor.
- A lowered hob is not available.
- The oven is at a suitable height for a wheelchair user.
- The sink is 91cm from the floor.
- A lowered sink is not available.
- The sink has a twist/turn tap.
- Facilities within the kitchen include a fridge freezer and a kettle.
- Lighting levels were even at the time of the survey.
Room (Church)
- The room is located at the left end of the building.
- The distance from the church entrance is 15m.
- The most accessible route to the room has manual doors.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a low visual contrast.
- The doors open towards you.
- The width of the opening is 154cm.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the raised area on the left after entering the church.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a low visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested, however it was not working at the time of the survey.
- There is background noise in this room which varies depending on the time of day.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Male - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located at the far left of the building.
- The distance from the church entrance is 20m.
- The most accessible route to the toilet has step-free level access and manual doors.
- There is step-free level access into the facility.
- There is no signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 87cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 133cm (width) x 216cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 63cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 46cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 93cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a low visual contrast.
- There is a bar of soap.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 109cm from the floor.
- There is a push button emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- The initial door to the facilities opens inwards and is 94cm wide.
A similar female facility with left hand transfer is available.
