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Canal Street House

Canal Street, Chester, Cheshire, CH1 4EJ

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Access Guide

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Overview

  • About View
    • This is an adult day centre.
    • Facilities available in the venue include: sensory rooms, art and craft rooms, IT and media suites, music and entertainment areas, outdoor gardening and environmental activities.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is step-free level access throughout.
    • Access throughout may include manual doors and doors permanently held open.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • Documents are available in the following formats: Braille (on request), large print and Makaton (on request).
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: phone charging points and Wi-Fi.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located to the rear of the hubs.
    • The transfer space varies between left and right in the toilets with adaptations.
    • Ambulant toilet facilities are located in the rear corridor.
    • The male and female step-free toilet facilities are located to the rear of the hubs.
  • Changing Places and Changing Facilities View
    • The Changing Places toilet facilities are located to the rear of the hubs.

Parking

  • Car Park View
    • The car park is located at the front of the building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There is 1 designated Blue Badge parking bay available.
    • The Blue Badge bay is clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 234cm (width) x 470cm (depth).
    • There is a marked zone to one side and the rear.
    • The width of the marked zone is 125cm.
    • The nearest designated bay is 7m from the main entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
  • Charges and Restrictions View
    • Parking is free for all users.
    • There are only 3 standard bays.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • There is a public car park located on Garden Lane.
    • The name of the car park is Garden Lane.
    • Designated Blue Badge parking bays are not available in the car park.

Entrance (Main)

  • This entrance is located at the front of the building.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is a bell at a height of 132cm.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 90cm.
  • The door has a low visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors are permanently held open.
  • The width of the opening is 137cm.
  • The second set of doors have a high visual contrast.

Reception

  • The reception is located to the right on entering the building.
  • The distance from the main entrance is 4m.
  • There is step-free level access to reception.
  • The height of the reception desk is 89cm.
  • There is not a lowered section at the desk.
  • The reception has glazed screens.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests.

Getting Around

  • There is step-free level access throughout all areas.
  • Access throughout may include manual doors and doors permanently held open.
  • There is a high visual contrast between the walls and floor in all walkways.
  • There may be background noise.
  • Wayfinding signage is not provided.
  • Seating available in the walkways includes: chairs without armrests.
  • Lighting levels were even at the time of the survey.

Entrance (Outdoor Space)

  • This entrance is located within the Focus Room.
  • The entrance area is not clearly signed.
  • There is step-free level access at the entrance.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 99cm.
  • The door has a high visual contrast.
  • There is a second set of double manual doors.
  • The door has a locked extension leaf.
  • The locked door can be opened on request.
  • The second door opens away from you.
  • The width of the opening is 93cm.
  • There is a small lip on the threshold of the opening.
  • The second set of doors have a low visual contrast.

Outdoor Spaces

  • Outdoor areas consist of concrete or tarmac and artificial grass.
  • There are no footpaths.
  • There is step-free level access throughout all areas.

Area (Hubs)

  • The hubs are located ahead from reception.
  • There is no signage on or near the door.
  • There is step-free level access into this area.
  • There is a single automatic door with a high visual contrast.
  • The door opens by sliding.
  • The width of the opening is 132cm.
  • Facilities available in this area include: a communal hub, activity areas, seating areas, and a pool table.
  • There is step-free level access throughout the area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a high visual contrast.
  • Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs and sofas.
  • Furniture available in this area includes: tables, height adjustable tables and height adjustable desks.
  • Some tables are fixed.
  • Some surface heights are suitable for wheelchair users.
  • The clear underside space of some surfaces is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There may be background noise in this area.
  • Lighting levels vary due to the size of the space.

Room (Focus Room)

  • The room is located to the rear of the hubs.
  • The distance from the main entrance is 29m.
  • The most accessible route to the room has automatic doors and step-free level access.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked door can be opened on request.
  • The door opens away from you.
  • The width of the opening is 86cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: armchairs and chairs with armrests.
  • Furniture available in the room includes: height adjustable tables.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a television with subtitles.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Room (Sensory)

  • The room is located to the rear of the hubs.
  • The distance from the main entrance is 26m.
  • The most accessible route to the room has doors permanently held open, automatic doors and step-free level access.
  • There is no signage on or near the door.
  • There is step-free level access into the room.
  • There is a key pad at a height of 137cm.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 77cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: stools, armchairs and chairs with armrests.
  • Furniture available in the room includes: an adjustable height bed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.
  • There is a raised padded area within the room.

Changing Places (Transfer Both Sides)

  • Location and Access View
    • The Changing Places facility surveyed is located in the toilet area, via the activity hall.
    • The Changing Places toilet is in addition to other toilet facilities.
    • The distance from the main entrance is 31m.
    • The most accessible route to the Changing Places facility has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is no signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
    • The dimensions of the facility are 325cm (width) x 287cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
  • Toilet Details View
    • There is lateral transfer space on both sides of the toilet, however they are obstructed.
    • The transfer space on the right as you face the toilet is 109cm.
    • The transfer space on the left as you face the toilet is 165cm.
    • There is a spatula flush on the right transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 108cm from the floor.
  • Changing Bench and Hoist Details View
    • The changing bench is free standing and height adjustable.
    • The length of the changing bench is 176cm.
    • The facility hoist is powered overhead and accesses all areas.
  • Shower Details View
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist turn mixer.
    • There is a flip-down shower seat.
    • The shower seat is 54cm from the floor.
    • There are grab rails for the shower.
    • The shower grab rails have a high visual contrast.
  • Other Facilities View
    • There is a fixed height wash basin.
    • The wash basin has a lever mixer tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 126cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 127cm from the floor.
    • A wide paper roll dispenser is not available.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is no mirror.
    • There is no shelf.
    • The facility has a waste bin, a nappy/incontinence items bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 137cm from the floor.
    • A privacy screen is not available.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The wash basin can be moved sideways to allow transfer on the right of the toilet.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located to the rear of the hubs, via the corridor.
    • The distance from the main entrance is 36m.
    • The most accessible route to the toilet has step-free level access, manual doors, doors permanently held open and automatic doors.
    • There is step-free level access into the facility.
    • There is no signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 141cm (width) x 243cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 64cm (from the side of the toilet pan).
    • There is a lever flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 82cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 77cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 102cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 103cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 137cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.