Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Chester.
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Comments
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- If driving, Chester Racecourse recommends that you approach from Sealand Road (to the West of the city) using postcode CH1 4LD for your Sat Nav.
Introduction
- Services / facilities within the building include a viewing stand, bar and betting counter. There are accessible routes throughout the stand.
- Services / facilities within the grounds include parking, bars, food vendors and accessibility stewards to assist around the racecourse.
Parking (All Stands)
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- Parking is £10 per car on race days. Parking can be purchased in advance by calling the box office.
- The car park is located opposite the County Stand main entrance, next to the Holiday Inn Express.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders can booked in advance.
- There is/are 8 Blue Badge parking bay(s) within the car park.
- Blue Badge parking can be booked in advance by calling the box office.
- The dimensions of the Blue Badge parking bay(s) are 300cm x 430cm (9ft 10in x 14ft 1in).
- The nearest Blue Badge bay is 130m (142yd 6in) from the County Stand main entrance.
- The furthest Blue Badge bay is 150m (164yd 2in) from the County Stand main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The car park surface is tarmac.
- There is a road to cross between the car park and the entrance.
- The road is generally busy.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located at the box office entrance, which is also the accessibility stewards' stand.
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Comments
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- Parking bays are marked out on the ground in front of the Tattersalls Enclosure and The Roodee however, these are not in use during race days.
- Tattersalls Enclosure and The Roodee can be accessed via The County stand or in front of the stands from the car park.
- Stewards are available during race days to assist.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double (with one leaf locked).
- The door(s) is / are heavy.
- The width of the door opening is 79cm (2ft 7in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) away from you (push).
- The door(s) is / are double (with one leaf locked).
- The door(s) is / are heavy.
- The width of the door opening is 80cm (2ft 7in).
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Comments
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- This is the main entrance but there are other entrances to the same stand.
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 144cm (4ft 9in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the entrance.
- There is/are 5 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
Outside Access (Trackside Entrance Right)
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Entrance
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- This information is for the entrance located trackside, to the right of the main stand.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) may be difficult to open.
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 94cm.
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Ramp/Slope
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- The ramp/slope is located in front of the doors.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
Outside Access (Trackside Entrance Left)
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Entrance
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- This information is for the entrance located trackside, to the left of the stand.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) may be difficult to open.
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 94cm.
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Ramp/Slope
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- The ramp/slope is located directly before the doors.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
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Comments
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- There are two wooden bollards at the base of the ramp.
- The bollards contrast with the flooring.
- The bollards have a high contrast band at the top.
Inside Access (Ground Floor)
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played between races via a course PA system.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
Level Change (Bar Area - Ground Floor)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in the middle of the room.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 100cm (3ft 3in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the left of the ramp.
- There is/are 4 step(s) to the area/service.
- The lighting levels at the step(s) are good.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
- The ramp/slope does bypass the step(s).
Eating and Drinking (Bar Area - Ground Floor)
- The following information is for the bar.
- The bar is located on the ground floor of the County Stand.
- The bar does not serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 5m (5yd 1ft) from the trackside entrance right.
- The standard height for tables is 103cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
Other Floors
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Steps
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- The floors which are accessible by stairs are G, 1, 2 and 3.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are good.
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Comments
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- There are two sets of stairs to get from the ground floor to the first floor.
- The third floor is for hospitality only.
- There are doors at the top and bottom of the stairs which open towards you (pull).
- The doors are heavy to open.
- The doors have a width of 90cm.
- The doors do not contrast well with their immediate surroundings.
Lift
- There is a lift for public use.
- The lift is located straight ahead from the trackside entrance left.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1, 2.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 15m (16yd 1ft) from the trackside entrance left.
- Staff do not need to be notified for use of the lift.
- The clear door width is 109cm (3ft 7in).
- The dimensions of the lift are 140cm x 158cm (4ft 7in x 5ft 2in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Inside Access (First Floor)
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played via a PA system throughout the course between races.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
Outside Stands
- There is a viewing area which can be accessed from the bar or from the trackside.
- The viewing area is a seated stand without step-free access.
- This area is stepped throughout and is steep.
- There are also view points via the windows in the bar area on the first floor (image 5).
- Outdoor accessible viewing platforms are available at the Tattersalls and Roodee enclosures.
Eating and Drinking (Bar - First Floor)
- The following information is for the bar.
- The bar is located on the first floor.
- The bar does not serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 15m (16yd 1ft) from the lift on the first floor.
- The standard height for tables is 100cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are wall only.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
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Comments
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- At both ends of the bar, there are accessibility service points.
Accessible Toilet (Ground Floor - Bar Area - Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is tactile, pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 20m (21yd 2ft) from the trackside entrance right.
- This accessible toilet is located in the bar area on the ground floor, accessed via the steps or ramp/slope leading from the ground floor to the bar area.
- There is not level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from the cloakroom.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 78cm (2ft 7in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 190cm x 170cm (6ft 3in x 5ft 7in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 116cm (3ft 10in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are open waste paper bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 76cm (2ft 6in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 93cm (3ft 1in).
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Comments
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- This toilet also acts as a female standard toilet.
Standard Toilet(s) (Ground Floor - Bar Area)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located in the middle of the bar area on the ground floor, accessed via the steps or ramp/slope leading up into the bar area.
- The female toilet(s) is/are approximately 20m (21yd 2ft) from the trackside entrance left.
- Inside the venue, there is not level access to the female toilet(s).
- Lighting levels in the female toilets are good.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located at the end of the ground floor bar area, accessed via the steps or ramp/slope leading up into the bar area.
- The male toilet(s) is/are approximately 20m (21yd 2ft) from the trackside entrance right.
- Inside the venue, there is not level access to the male toilet(s).
- Lighting levels in the male toilets are good.
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Comments
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- At the time of survey, the female toilets could not be accessed.
Standard Toilet(s) (First Floor - Bar Area)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located at the far end of the bar area on the first floor.
- The female and male toilets are approximately 30m (32yd 2ft) from the lift on the first floor.
- Inside the venue, there is level access to the female and male toilets.
- This is by lift.
- Lighting levels in the female and male toilets are good.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.