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Chester Racecourse - County Stand

New Crane Street, Chester, Cheshire, CH1 2LY

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Chester.
  • Comments View
    • If driving, Chester Racecourse recommends that you approach from Sealand Road (to the West of the city) using postcode CH1 4LD for your Sat Nav.

Introduction

  • Services / facilities within the building include a viewing stand, bar and betting counter. There are accessible routes throughout the stand.
  • Services / facilities within the grounds include parking, bars, food vendors and accessibility stewards to assist around the racecourse.

Parking (All Stands)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • Parking is £10 per car on race days. Parking can be purchased in advance by calling the box office.
    • The car park is located opposite the County Stand main entrance, next to the Holiday Inn Express.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders can booked in advance.
    • There is/are 8 Blue Badge parking bay(s) within the car park.
    • Blue Badge parking can be booked in advance by calling the box office.
    • The dimensions of the Blue Badge parking bay(s) are 300cm x 430cm (9ft 10in x 14ft 1in).
    • The nearest Blue Badge bay is 130m (142yd 6in) from the County Stand main entrance.
    • The furthest Blue Badge bay is 150m (164yd 2in) from the County Stand main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The car park surface is tarmac.
    • There is a road to cross between the car park and the entrance.
    • The road is generally busy.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is a designated drop off point.
    • The drop off point is located at the box office entrance, which is also the accessibility stewards' stand.
  • Comments View
    • Parking bays are marked out on the ground in front of the Tattersalls Enclosure and The Roodee however, these are not in use during race days.
    • Tattersalls Enclosure and The Roodee can be accessed via The County stand or in front of the stands from the car park.
    • Stewards are available during race days to assist.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are double (with one leaf locked).
  • The door(s) is / are heavy.
  • The width of the door opening is 79cm (2ft 7in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is / are double (with one leaf locked).
    • The door(s) is / are heavy.
    • The width of the door opening is 80cm (2ft 7in).
  • Comments View
    • This is the main entrance but there are other entrances to the same stand.

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 144cm (4ft 9in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrance.
  • There is/are 5 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).

Outside Access (Trackside Entrance Right)

  • Entrance View
    • This information is for the entrance located trackside, to the right of the main stand.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) may be difficult to open.
    • The door(s) is/are double width but one door is locked.
    • The width of the door opening is 94cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the doors.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.

Outside Access (Trackside Entrance Left)

  • Entrance View
    • This information is for the entrance located trackside, to the left of the stand.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) may be difficult to open.
    • The door(s) is/are double width but one door is locked.
    • The width of the door opening is 94cm.
  • Ramp/Slope View
    • The ramp/slope is located directly before the doors.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
  • Comments View
    • There are two wooden bollards at the base of the ramp.
    • The bollards contrast with the flooring.
    • The bollards have a high contrast band at the top.

Inside Access (Ground Floor)

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played between races via a course PA system.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are good.

Level Change (Bar Area - Ground Floor)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in the middle of the room.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 100cm (3ft 3in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the left of the ramp.
  • There is/are 4 step(s) to the area/service.
  • The lighting levels at the step(s) are good.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).
  • The ramp/slope does bypass the step(s).

Eating and Drinking (Bar Area - Ground Floor)

  • The following information is for the bar.
  • The bar is located on the ground floor of the County Stand.
  • The bar does not serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 5m (5yd 1ft) from the trackside entrance right.
  • The standard height for tables is 103cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2 and 3.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are good.
  • Comments View
    • There are two sets of stairs to get from the ground floor to the first floor.
    • The third floor is for hospitality only.
    • There are doors at the top and bottom of the stairs which open towards you (pull).
    • The doors are heavy to open.
    • The doors have a width of 90cm.
    • The doors do not contrast well with their immediate surroundings.

Lift

  • There is a lift for public use.
  • The lift is located straight ahead from the trackside entrance left.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 15m (16yd 1ft) from the trackside entrance left.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 109cm (3ft 7in).
  • The dimensions of the lift are 140cm x 158cm (4ft 7in x 5ft 2in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Inside Access (First Floor)

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played via a PA system throughout the course between races.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are good.

Outside Stands

  • There is a viewing area which can be accessed from the bar or from the trackside.
  • The viewing area is a seated stand without step-free access.
  • This area is stepped throughout and is steep.
  • There are also view points via the windows in the bar area on the first floor (image 5).
  • Outdoor accessible viewing platforms are available at the Tattersalls and Roodee enclosures.

Eating and Drinking (Bar - First Floor)

  • The following information is for the bar.
  • The bar is located on the first floor.
  • The bar does not serve food.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 15m (16yd 1ft) from the lift on the first floor.
  • The standard height for tables is 100cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are wall only.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Comments View
    • At both ends of the bar, there are accessibility service points.

Accessible Toilet (Ground Floor - Bar Area - Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is tactile, pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 20m (21yd 2ft) from the trackside entrance right.
    • This accessible toilet is located in the bar area on the ground floor, accessed via the steps or ramp/slope leading from the ground floor to the bar area.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from the cloakroom.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 78cm (2ft 7in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 190cm x 170cm (6ft 3in x 5ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 116cm (3ft 10in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 76cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 93cm (3ft 1in).
  • Comments View
    • This toilet also acts as a female standard toilet.

Standard Toilet(s) (Ground Floor - Bar Area)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located in the middle of the bar area on the ground floor, accessed via the steps or ramp/slope leading up into the bar area.
    • The female toilet(s) is/are approximately 20m (21yd 2ft) from the trackside entrance left.
    • Inside the venue, there is not level access to the female toilet(s).
    • Lighting levels in the female toilets are good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located at the end of the ground floor bar area, accessed via the steps or ramp/slope leading up into the bar area.
    • The male toilet(s) is/are approximately 20m (21yd 2ft) from the trackside entrance right.
    • Inside the venue, there is not level access to the male toilet(s).
    • Lighting levels in the male toilets are good.
  • Comments View
    • At the time of survey, the female toilets could not be accessed.

Standard Toilet(s) (First Floor - Bar Area)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.