Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Chester.
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Comments
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- If driving, Chester Racecourse recommends that you approach from Sealand Road (to the West of the city) using postcode CH1 4LD for your Sat Nav.
Introduction
- Services / facilities within the building include a viewing stand with a lower and upper area and an outside enclosure with a bar, food vendors and toilets.
- Services / facilities within the grounds include parking, bars, food vendors and accessibility stewards to assist around the racecourse.
Parking (All Stands)
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- Parking is £10 per car on race days. Parking can be purchased in advance by calling the box office.
- The car park is located opposite the County Stand main entrance, next to the Holiday Inn Express.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders can booked in advance.
- There is/are 8 Blue Badge parking bay(s) within the car park.
- Blue Badge parking can be booked in advance by calling the box office.
- The dimensions of the Blue Badge parking bay(s) are 300cm x 430cm (9ft 10in x 14ft 1in).
- The nearest Blue Badge bay is 130m (142yd 6in) from the County Stand main entrance.
- The furthest Blue Badge bay is 150m (164yd 2in) from the County Stand main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are uneven surfaces.
- The car park surface is tarmac.
- There is a road to cross between the car park and the entrance.
- The road is generally busy.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located at the box office entrance, which is also the accessibility stewards' stand.
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Comments
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- Parking bays are marked out on the ground in front of the Tattersalls Enclosure and The Roodee however, these are not in use during race days.
- Tattersalls Enclosure and The Roodee can be accessed via The County stand or in front of the stands from the car park.
- Stewards are available during race days to assist.
Enclosure
- The enclosure is an outside uncovered area.
- The surface is tarmac.
- There is level access throughout the majority of this area however, the Tattersalls 3 Bar is accessed via steps only.
- There is ample space for a wheelchair user to manouevre however, during race days this area can become very congested.
- A raised standing area is available in the lower stand, accessed by steps.
- An accessible viewing platform is available in the upper stand, accessed by a lift.
Food and Drink - Enclosure
- In the middle of the Tattersalls Enclosure, at ground level, there is a passageway that leads to various food and drink stands.
- These outlets serve snacks such as hotdogs and hot and cold beverages, with and without alcohol.
- The pathway is tarmac with slight uneven areas.
- Lighting is varied throughout.
- The height of the counters and the service provided varies.
Eating and Drinking (Tattersalls 3 Bar - Enclosure)
- The following information is for the bar.
- The bar is located at the foot of the stand.
- The bar does not serve food.
- Food or drinks are ordered from the service counter.
- There is not a lowered section at the counter.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are wall only.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
Level Change (Tattersalls 3 Bar - Enclosure)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located directly in front of the bar.
- There is/are 5 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are shallow (2cm - 10cm).
- There is not a/are not handrail(s) at the step(s).
Lift (Enclosure to Upper Stand)
- There is a lift for public use.
- The lift is located under the stand, off the enclosure.
- The lift is a standard lift.
- The floors which are accessible by this lift are Enclosure and Upper Stand.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 40m (43yd 2ft) from the passageway entrance at the front of the stand.
- Staff do not need to be notified for use of the lift.
- The clear door width is 78cm (2ft 7in).
- The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
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Comments
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- Next to the lift, up on the upper stand level, there is an area with a betting counter.
- In front of the betting counter there is an accessible viewing platform suitable for a wheelchair user.
Other Floors (Enclosure to Upper Stand)
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Steps
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- The floors which are accessible by stairs are enclosure, lower stand and upper stand.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is not a landing.
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Comments
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- The lift bypasses these stairs.
Inside Access (Upper Stand)
- There is not level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played over a PA system between races.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
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Comments
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- At the top of the stairs there is an area with a betting counter.
- In front of the betting counter there is an accessible viewing platform (images 3 - 5).
Outside Access (Front of Stand Accessible and Standard Toilets)
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Entrance
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- This information is for the entrance located to the front of the stand.
- There is step-free access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) may be difficult to open.
- The door(s) is/are double width.
Accessible Toilet (Front of Stand - Female - Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 20m (21yd 2ft) from the lower stand area.
- This accessible toilet is located within the standard toilets, to the front of the stand.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is not a shared toilet.
- This toilet is a cubicle within the ladies standard toilets.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The door is easy to open.
- The dimensions of the accessible toilet are 150cm x 200cm (4ft 11in x 6ft 7in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 78cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is not a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is not a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 76cm (2ft 6in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- There is a low colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is poor.
- The lighting levels are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet cubicle.
- The height of the baby change table once extended is 90cm (2ft 11in).
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Comments
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- There are hand dryers outside the cubicle, at a height of 122cm.
- There is another accessible cubicle in the men's standard toilets.
Accessible Toilet (Front of Stand - Male - Left Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 20m (21yd 2ft) from the lower stand area.
- This accessible toilet is located within the standard toilets, to the front of the stand.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is not a shared toilet.
- This toilet is a cubicle within the male standard toilets.
- A key is not required for the accessible toilet.
- The door is locked by a sliding bolt.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- There is a dropdown rail, however it is not on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are not available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- There is not a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- There is not a wash basin.
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- There is a low colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet cubicle.
- The height of the baby change table once extended is 90cm (2ft 11in).
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Comments
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- There are hand dryers outside the cubicle.
- There is another accessible cubicle in the female standard toilets.
Standard Toilet(s) (Front of Stand)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located at the front of the stand.
- The female and male toilets are approximately 20m (21yd 2ft) from the lower stand area.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are good.
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Comments
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- There is an accessible cubicle with baby changing facilities within each of the male and female standard toilet areas.
Accessible Toilet (Tattersalls 3 Bar - Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 5m (5yd 1ft) from the Tattersalls 3 Bar.
- This accessible toilet is located next to the Tattersalls 3 Bar, at the front of the enclosure, accessed via a ramp/slope or steps.
- There is not level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from Accessibility Stewards.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is easy to open.
- The dimensions of the accessible toilet are 150cm x 230cm (4ft 11in x 7ft 7in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and general domestic waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is poor.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 93cm (3ft 1in).
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Comments
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- There is an accessible toilet, in mirror image, next to this one (see images 5 - 7) with the same dimensions.
- There is no Radar key needed to access it.
Level Change (Accessible Toilets - Tattersalls 3 Bar)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in front of the toilet doors.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 120cm (3ft 11in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located next to the ramp.
- There is/are 4 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
- The ramp/slope does bypass the step(s).
Standard Toilet(s) (Under the Stand)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located down the passageway at the front of the Tattersalls Stand.
- The female and male toilets are approximately 20m (21yd 2ft) from the the passageway entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are good.
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Comments
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- At the time of survey, these toilets were locked.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.