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Chester Racecourse - Tattersalls Enclosure

New Crane Street, Chester, Cheshire, CH1 2LY

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Access Guide

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Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Chester.
  • Comments View
    • If driving, Chester Racecourse recommends that you approach from Sealand Road (to the West of the city) using postcode CH1 4LD for your Sat Nav.

Introduction

  • Services / facilities within the building include a viewing stand with a lower and upper area and an outside enclosure with a bar, food vendors and toilets.
  • Services / facilities within the grounds include parking, bars, food vendors and accessibility stewards to assist around the racecourse.

Parking (All Stands)

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • Parking is £10 per car on race days. Parking can be purchased in advance by calling the box office.
    • The car park is located opposite the County Stand main entrance, next to the Holiday Inn Express.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders can booked in advance.
    • There is/are 8 Blue Badge parking bay(s) within the car park.
    • Blue Badge parking can be booked in advance by calling the box office.
    • The dimensions of the Blue Badge parking bay(s) are 300cm x 430cm (9ft 10in x 14ft 1in).
    • The nearest Blue Badge bay is 130m (142yd 6in) from the County Stand main entrance.
    • The furthest Blue Badge bay is 150m (164yd 2in) from the County Stand main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are uneven surfaces.
    • The car park surface is tarmac.
    • There is a road to cross between the car park and the entrance.
    • The road is generally busy.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is a designated drop off point.
    • The drop off point is located at the box office entrance, which is also the accessibility stewards' stand.
  • Comments View
    • Parking bays are marked out on the ground in front of the Tattersalls Enclosure and The Roodee however, these are not in use during race days.
    • Tattersalls Enclosure and The Roodee can be accessed via The County stand or in front of the stands from the car park.
    • Stewards are available during race days to assist.

Enclosure

  • The enclosure is an outside uncovered area.
  • The surface is tarmac.
  • There is level access throughout the majority of this area however, the Tattersalls 3 Bar is accessed via steps only.
  • There is ample space for a wheelchair user to manouevre however, during race days this area can become very congested.
  • A raised standing area is available in the lower stand, accessed by steps.
  • An accessible viewing platform is available in the upper stand, accessed by a lift.

Food and Drink - Enclosure

  • In the middle of the Tattersalls Enclosure, at ground level, there is a passageway that leads to various food and drink stands.
  • These outlets serve snacks such as hotdogs and hot and cold beverages, with and without alcohol.
  • The pathway is tarmac with slight uneven areas.
  • Lighting is varied throughout.
  • The height of the counters and the service provided varies.

Eating and Drinking (Tattersalls 3 Bar - Enclosure)

  • The following information is for the bar.
  • The bar is located at the foot of the stand.
  • The bar does not serve food.
  • Food or drinks are ordered from the service counter.
  • There is not a lowered section at the counter.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Drinking straws are available.
  • Children are welcomed in the bar area.
  • Menus are wall only.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.

Level Change (Tattersalls 3 Bar - Enclosure)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located directly in front of the bar.
  • There is/are 5 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is not a/are not handrail(s) at the step(s).

Lift (Enclosure to Upper Stand)

  • There is a lift for public use.
  • The lift is located under the stand, off the enclosure.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are Enclosure and Upper Stand.
  • Wall mounted information boards are not provided at lift landings.
  • The lift is approximately 40m (43yd 2ft) from the passageway entrance at the front of the stand.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 78cm (2ft 7in).
  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.
  • Comments View
    • Next to the lift, up on the upper stand level, there is an area with a betting counter.
    • In front of the betting counter there is an accessible viewing platform suitable for a wheelchair user.

Other Floors (Enclosure to Upper Stand)

  • Steps View
    • The floors which are accessible by stairs are enclosure, lower stand and upper stand.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is not a landing.
  • Comments View
    • The lift bypasses these stairs.

Inside Access (Upper Stand)

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played over a PA system between races.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • At the top of the stairs there is an area with a betting counter.
    • In front of the betting counter there is an accessible viewing platform (images 3 - 5).

Outside Access (Front of Stand Accessible and Standard Toilets)

  • Entrance View
    • This information is for the entrance located to the front of the stand.
    • There is step-free access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) may be difficult to open.
    • The door(s) is/are double width.

Accessible Toilet (Front of Stand - Female - Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 20m (21yd 2ft) from the lower stand area.
    • This accessible toilet is located within the standard toilets, to the front of the stand.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is not a shared toilet.
    • This toilet is a cubicle within the ladies standard toilets.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 150cm x 200cm (4ft 11in x 6ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 78cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 76cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • There is a low colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is poor.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet cubicle.
    • The height of the baby change table once extended is 90cm (2ft 11in).
  • Comments View
    • There are hand dryers outside the cubicle, at a height of 122cm.
    • There is another accessible cubicle in the men's standard toilets.

Accessible Toilet (Front of Stand - Male - Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 20m (21yd 2ft) from the lower stand area.
    • This accessible toilet is located within the standard toilets, to the front of the stand.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is not a shared toilet.
    • This toilet is a cubicle within the male standard toilets.
    • A key is not required for the accessible toilet.
    • The door is locked by a sliding bolt.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • There is a dropdown rail, however it is not on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are not available in the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • There is not a hand dryer.
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • There is not a wash basin.
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • There is a low colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is fair.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet cubicle.
    • The height of the baby change table once extended is 90cm (2ft 11in).
  • Comments View
    • There are hand dryers outside the cubicle.
    • There is another accessible cubicle in the female standard toilets.

Standard Toilet(s) (Front of Stand)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located at the front of the stand.
    • The female and male toilets are approximately 20m (21yd 2ft) from the lower stand area.
    • Inside the venue, there is level access to the female and male toilets.
    • Lighting levels in the female and male toilets are good.
  • Comments View
    • There is an accessible cubicle with baby changing facilities within each of the male and female standard toilet areas.

Accessible Toilet (Tattersalls 3 Bar - Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 5m (5yd 1ft) from the Tattersalls 3 Bar.
    • This accessible toilet is located next to the Tattersalls 3 Bar, at the front of the enclosure, accessed via a ramp/slope or steps.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from Accessibility Stewards.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 150cm x 230cm (4ft 11in x 7ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is not a mirror.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • There is a poor colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 93cm (3ft 1in).
  • Comments View
    • There is an accessible toilet, in mirror image, next to this one (see images 5 - 7) with the same dimensions.
    • There is no Radar key needed to access it.

Level Change (Accessible Toilets - Tattersalls 3 Bar)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the toilet doors.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • The width of the ramp/slope is 120cm (3ft 11in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located next to the ramp.
  • There is/are 4 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).
  • The ramp/slope does bypass the step(s).

Standard Toilet(s) (Under the Stand)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.