You are on Overview. Skip to the next section.

Overview

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• About View
  • Services available in the venue include: restaurants, food kiosks, picnic spaces, play areas and animal exhibits.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest step-free train station is Bache.
  • The nearest bus station is Chester.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • The following areas have step-free access via ramps or slopes: throughout the area (slight and steep gradients).
  • Access throughout may include manual doors and uneven surfaces.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • British Sign Language interpreters can be provided on request.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located on the east side of the Blue Zone.
  • All toilets with adaptations have a left hand transfer space.
  • The male and female step-free toilet facilities are located on the east side of the Blue Zone.
• Changing Places and Changing Facilities View
  • The Changing Places toilet facilities are located on the east side of the Blue Zone.
  • Parent and baby changing facilities are located on the east side of the Blue Zone.

You are on Getting Around. Skip to the next section.

Getting Around

• The following areas have step-free access via ramps or slopes: throughout the area (slight and steep gradients).
• There may be background noise.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: benches.

You are on Entrance (Plant Project). Skip to the next section.

Entrance (Plant Project)

• This entrance is located on the south east side of the Blue Zone.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is a single manual door at this entrance.
• The door opens by sliding.
• The width of the opening is 126cm.
• The door has a high visual contrast.

You are on Exhibition Space (Plant Project). Skip to the next section.

Exhibition Space (Plant Project)

• This attraction is indoors.
• There is step-free level access throughout all areas.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• The walls and floor visual contrast varies between low and high.
• The following may be experienced here: audio triggered by a sensor.
• There is background noise.
• Lighting levels vary due to the size of the space.
• Display information includes: information boards.
• There is not a hearing assistance system.
• Seating available in this area includes: benches.

You are on Exit (Plant Project). Skip to the next section.

Exit (Plant Project)

• The exit area is clearly signed.
• There is step-free level access at the exit.
• There is a single manual door at this exit.
• The door is permanently held open.
• The width of the opening is 108cm.
• There is a small lip on the threshold of the opening.
• The door has a low visual contrast.

You are on Entrance (Dragons in Danger). Skip to the next section.

Entrance (Dragons in Danger)

• This entrance is located on the east side of the Blue Zone.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via slope at the entrance.
• The slope has a steep gradient.
• There are double manual doors at this entrance.
• The doors open away from you.
• The width of the opening is 168cm.
• The doors have a high visual contrast.
• There is step-free level access as you enter.

You are on Exhibition Space (Dragons in Danger). Skip to the next section.

Exhibition Space (Dragons in Danger)

• This area is indoors.
• The following areas have step-free access via ramps or slopes: throughout the exhibit (slight gradient).
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The walls and floor visual contrast varies between low and high.
• There is background noise.
• Lighting levels vary due to the size of the space.
• Display information includes: information boards.
• There is not a hearing assistance system.

You are on Exit (Dragons in Danger). Skip to the next section.

Exit (Dragons in Danger)

• The exit area is clearly signed.
• There is step-free level access at the exit.
• There are double manual doors at this exit.
• The doors are permanently held open.
• The width of the opening is 172cm.
• There is a small lip on the threshold of the opening.
• The doors have a medium visual contrast.

You are on Entrance (Latin American Wetlands). Skip to the next section.

Entrance (Latin American Wetlands)

• This entrance is located on the east side of the Blue Zone.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There is a single manual gate at this entrance.
• The gate opens away from you.
• The width of the opening is 118cm.
• The gate has a low visual contrast.
• There is a second single manual gate.
• The second gate opens away from you.
• The width of the opening is 117cm.
• The second gate has a low visual contrast.

You are on Exhibition Space (Latin American Wetlands). Skip to the next section.

Exhibition Space (Latin American Wetlands)

• This attraction is outdoors.
• The following areas have step-free access via ramps or slopes: throughout the exhibit (slight gradient).
• Access throughout may include uneven surfaces.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is background noise.
• Display information includes: information boards.
• There is not a hearing assistance system.

You are on Exit (Latin American Wetlands). Skip to the next section.

Exit (Latin American Wetlands)

• The exit area is not clearly signed.
• There is step-free access via ramp at the exit.
• The ramp has a slight gradient.
• The ramp is over 150cm wide with no handrails.
• There is a single manual gate at this exit.
• The gate opens away from you.
• The width of the opening is 117cm.
• The gate has a low visual contrast.
• There is a second single manual gate.
• The second gate opens away from you.
• The width of the opening is 117cm.
• The second gate has a low visual contrast.
• There is step-free access via slope as you exit.
• The slope has a slight gradient.

You are on Changing Places (Left Hand Transfer). Skip to the next section.

Changing Places (Left Hand Transfer)

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• Location and Access View
  • The Changing Places facility surveyed is located on the south east side of Blue Zone.
  • The Changing Places toilet is in addition to other toilet facilities.
  • The most accessible route to the Changing Places facility has slight ramps or slopes.
  • There is step-free access via slope into the facility.
  • The slope has a slight gradient.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 97cm.
  • The door has a locking handle.
  • Internally the door has a low visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
  • The dimensions of the facility are 300cm (width) x 445cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
• Toilet Details View
  • There is a lateral transfer space to the left as you face the toilet.
  • The transfer space on the left as you face the toilet is 67cm.
  • There is a spatula flush on the transfer side.
  • There is no horizontal grab rail for the toilet.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a high visual contrast.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a high visual contrast.
  • The toilet seat is 47cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 96cm from the floor.
• Changing Bench and Hoist Details View
  • The changing bench is free standing and height adjustable.
  • The length of the changing bench is 194cm.
  • The facility hoist is powered overhead and accesses all areas.
• Shower Details View
  • There is an adjustable shower head which can also be detached.
  • The shower controls are lever mixer.
  • There is no shower seat.
• Other Facilities View
  • There is a height adjustable wash basin.
  • The wash basin has a lever mixer tap.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted soap dispenser.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 112cm from the floor.
  • There is a wall mounted towel dispenser.
  • The towel dispenser has a high visual contrast.
  • The towel dispenser is 95cm from the floor.
  • A wide paper roll dispenser is not available.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 95cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The facility has a sanitary bin, a nappy/incontinence items bin and a waste bin.
  • There is one coat hook.
  • The coat hook is 137cm from the floor.
  • A privacy screen is not available.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located on the south east side of Blue Zone.
  • The most accessible route to the toilet has slight ramps or slopes and uneven surfaces.
  • There is step-free access via slope into the facility.
  • The slope has a slight gradient.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 97cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 235cm (width) x 285cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 168cm (from the side of the toilet pan).
  • There is a lever flush on the non-transfer side.
  • There is a horizontal grab rail on the transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 92cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 82cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 95cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin, a waste bin and a sanitary bin.
  • There is one coat hook.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Parent and Baby Room / Feeding Room. Skip to the next section.

Parent and Baby Room / Feeding Room

• The room surveyed is located on the south east side of Blue Zone.
• The most accessible route to the room has uneven surfaces and a slight ramp or slope.
• There is step-free access via slope into the room.
• The slope has a slight gradient.
• There is pictorial signage on or near the door.
• The door opens outwards and has a high visual contrast.
• The width of the door opening is 100cm.
• Internally the door has a high visual contrast.
• The height of the baby change facility when in use is 90cm.
• There is a coat hook, a wash basin, a mirror and a hand dryer in the room.
• The wash basin has a lever mixer tap.
• The room has a nappy/incontinence items bin.
• The walls and floor have a high visual contrast.
• Lighting levels were even at the time of the survey.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• View information on Chester Zoo - Gift Shop (opens new tab) .
• View information on Chester Zoo - Green Zone (opens new tab) .
• View information on Chester Zoo - Heart of Africa (opens new tab) .
• View information on Chester Zoo - Parking and Arrival (opens new tab) .
• View information on Chester Zoo - The Oakfield Restaurant (opens new tab) .
• View information on Chester Zoo - Yellow Zone (opens new tab) .
• View information on Chester Zoo - Pink Zone (opens new tab) .