You are on Overview. Skip to the next section.

Overview

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• About View
  • Services available in the venue include: food kiosks, picnic spaces, play areas, and animal exhibits.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest step-free train station is Bache.
  • The nearest bus station is Chester.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • The following areas have step-free access via ramps or slopes: throughout the area (slight and steep gradients).
  • Access throughout may include manual doors, uneven surfaces and automatic doors.
  • Level 1 and Level 0 of the Bornean Orangutan exhibit can be accessed via a standard lift.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • British Sign Language interpreters can be provided on request.
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located on the west and south side of the Green Zone.
  • All toilets with adaptations have a left hand transfer space.
  • The male and female step-free toilet facilities are located on the west and south side of the Green Zone.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located on the south side of the Green Zone.

You are on Getting Around (Green Zone). Skip to the next section.

Getting Around (Green Zone)

• The following areas have step-free access via ramps or slopes: throughout the area (slight and steep gradients).
• Access throughout may include uneven surfaces, manual doors and automatic doors.
• There is background noise.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: benches.

You are on Entrance (Bornean Orangutans). Skip to the next section.

Entrance (Bornean Orangutans)

• This entrance is located on the north east side of Green Zone.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a steep gradient.
• The ramp is over 150cm wide with handrails on both sides.
• There is a single automatic door at this entrance.
• The door opens by sliding.
• There is a push pad at a height of 102cm.
• The width of the opening is 116cm.
• There is a small lip on the threshold of the opening.
• The door has a high visual contrast.
• There is step-free level access as you enter.

You are on Lift (Bornean Orangutans). Skip to the next section.

Lift (Bornean Orangutans)

• The lift surveyed is located on the north east side of Green Zone.
• The most accessible route to the lift has step-free level access.
• Level 0 and level 1 are accessed by this lift.
• The lift door has a low visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have a high visual contrast and tactile markings.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 75cm.
• The internal dimensions of the lift are 93cm (width) x 139cm (depth).
• The internal lift control buttons have tactile markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a visual floor indicator and a mirror to aid reversing.
• Lighting levels were low at the time of the survey.

You are on Exhibition Space (Bornean Orangutans). Skip to the next section.

Exhibition Space (Bornean Orangutans)

• This area is indoors.
• There is step-free level access throughout all areas.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The walls and floor have a low visual contrast.
• There is background noise.
• Lighting levels vary due to the size of the space.
• Display information includes: information boards.
• There is not a hearing assistance system.

You are on Exit (Bornean Orangutans). Skip to the next section.

Exit (Bornean Orangutans)

• The exit area is not clearly signed.
• There is step-free level access at the exit.
• There is a single automatic door at this exit.
• The door opens by sliding.
• There is a push pad or push button to exit at a height of 83cm.
• The width of the opening is 114cm.
• There is a small lip on the threshold of the opening.
• The door has a high visual contrast.
• There is step-free access via ramp as you exit.
• The ramp has a steep gradient.
• The ramp is over 150cm wide with no handrails.

You are on Entrance (Tropical Realm). Skip to the next section.

Entrance (Tropical Realm)

• This entrance is located on the north side of Green Zone.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double manual doors at this entrance.
• The doors open away from you.
• The width of the opening is 172cm.
• The doors have a low visual contrast.
• There is a second set of double manual doors.
• The second set of doors open away from you.
• The width of the opening is 172cm.
• The second set of doors have a low visual contrast.

You are on Exhibition Space (Tropical Realm). Skip to the next section.

Exhibition Space (Tropical Realm)

• This area is indoors.
• The following areas have step-free access via ramps or slopes: access to certain areas (slight and steep gradients).
• Access throughout may include uneven surfaces.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The walls and floor have a low visual contrast.
• There is background noise.
• Lighting levels vary due to the size of the space.
• Display information includes: information boards.
• There is not a hearing assistance system.
• Seating available in this area includes: benches.

You are on Exit (Tropical Realm). Skip to the next section.

Exit (Tropical Realm)

• The exit area is clearly signed.
• There is step-free level access at the exit.
• There are double manual doors at this exit, however one door is locked or bolted.
• The door opens away from you.
• The width of the opening is 78cm.
• The doors have a low visual contrast.
• There is step-free access via slope as you exit.
• The slope has a steep gradient.

You are on Entrance (Spirit of the Jaguar). Skip to the next section.

Entrance (Spirit of the Jaguar)

• This entrance is located on the north east side of Green Zone.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double manual doors at this entrance.
• The doors open towards you.
• The width of the opening is 198cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is a second set of double manual doors.
• The second set of doors open towards you.
• The width of the opening is 192cm.
• The second set of doors have a low visual contrast.

You are on Exhibition Space (Spirit of the Jaguar). Skip to the next section.

Exhibition Space (Spirit of the Jaguar)

• This area is indoors.
• There is step-free level access throughout all areas.
• Access throughout may include manual doors.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The walls and floor have a low visual contrast.
• There is background noise.
• Lighting levels vary due to the size of the space.
• Display information includes: information boards.
• There is not a hearing assistance system.

You are on Exit (Spirit of the Jaguar). Skip to the next section.

Exit (Spirit of the Jaguar)

• The exit area is clearly signed.
• There is step-free level access at the exit.
• There are double manual doors at this exit.
• The doors open away from you.
• The width of the opening is 176cm.
• The doors have a low visual contrast.
• There is a second set of double manual doors .
• The second set of doors open away from you.
• The width of the opening is 190cm.
• There is a small lip on the threshold of the opening.
• The second set of doors have a low visual contrast.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located on the west side of Green Zone.
  • The most accessible route to the toilet has slight ramps or slopes, a steep ramp or slope and uneven surfaces.
  • There is step-free access via slope into the facility.
  • The slope has a steep gradient.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 80cm.
  • The door has a locking handle.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 144cm (width) x 191cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 76cm (from the side of the toilet pan).
  • There is a spatula flush on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 49cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 99cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 76cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 96cm from the floor.
  • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 113cm from the floor.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is no mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin, a waste bin and a sanitary bin.
  • There is one coat hook.
  • The coat hook is 155cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Parent and Baby Room / Feeding Room. Skip to the next section.

Parent and Baby Room / Feeding Room

• The room surveyed is located on the west side of Green Zone.
• The most accessible route to the room has steep ramps or slopes and slight ramps or slopes.
• There is step-free level access into the room.
• There is pictorial signage on or near the door.
• The door opens outwards and has a high visual contrast.
• The width of the door opening is 85cm.
• Internally the door has a high visual contrast.
• The height of the baby change facility when in use is 113cm.
• There is a paper towel dispenser and a wash basin in the room.
• The wash basin has a sensor tap.
• The room has a nappy/incontinence items bin.
• Seating available in the room includes: chairs without armrests.
• The walls and floor have a high visual contrast.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• View information on Chester Zoo - Blue Zone (opens new tab) .
• View information on Chester Zoo - Gift Shop (opens new tab) .
• View information on Chester Zoo - Heart of Africa (opens new tab) .
• View information on Chester Zoo - Parking and Arrival (opens new tab) .
• View information on Chester Zoo - Pink Zone (opens new tab) .
• View information on Chester Zoo - The Oakfield Restaurant (opens new tab) .
• View information on Chester Zoo - Yellow Zone (opens new tab) .