Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Chester Zoo - Pink Zone

Caughall Road, Chester, Cheshire, CH2 1EU

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located on the west side and in the middle of Pink Zone.
    • All toilets with adaptations have a left hand transfer space.
    • The male and female step-free toilet facilities are located on the west side and in the middle of Pink Zone.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located on the west side and in the middle of Pink Zone.

Getting Around (Pink Zone)

  • The following areas have step-free access via ramps or slopes: throughout the area (slight and steep gradients).
  • Access throughout may include manual doors and automatic doors.
  • There is background noise.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in the walkways includes: benches.

Access Point (Lazy River Boat Trip)

  • This access point is located in the middle of Pink Zone.
  • The access point is clearly signed.
  • Assistance is available at the access point.
  • There is step-free level access.
  • There is an open gap.
  • The width of the opening is 172cm.
  • There is step-free access via slope as you enter.
  • The slope has a steep gradient.

Exit (Lazy River Boat Trip)

  • The exit area is not clearly signed.
  • There is step-free level access at the exit.
  • There is a single manual gate at this exit.
  • The gate opens away from you.
  • The width of the opening is 94cm.
  • The gate has a low visual contrast.
  • There is step-free level access as you exit.
  • This exit can also be used as an accessible access point for this ride.

Entrance (Sun Bears)

  • This entrance is located on the west side of Pink Zone.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is an opening without doors.
  • The width of the opening is 238cm.

Exhibition Space (Sun Bears)

  • This attraction is indoors.
  • There is step-free level access throughout all areas.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is background noise.
  • Lighting levels vary due to the size of the space.
  • Display information includes: information boards.
  • There is not a hearing assistance system.
  • Seating available in this area includes: benches.

Exit (Sun Bears)

  • The exit area is clearly signed.
  • There is step-free level access at the exit.
  • There is an opening without doors.
  • The width of the opening is 263cm.
  • There is step-free access via slope as you exit.
  • The slope has a slight gradient.

Entrance (Monsoon Forest)

  • This entrance is located on the east side of Pink Zone.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 134cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high visual contrast.
  • There is a second single automatic door.
  • The second door opens by sliding.
  • The width of the opening is 133cm.
  • There is a small lip on the threshold of the opening.
  • The second door has a high visual contrast.

Exhibition Space (Monsoon Forest)

  • This attraction is indoors.
  • The following areas have step-free access via ramps or slopes: throughout the area (slight and steep gradients).
  • Access throughout may include manual doors.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a low visual contrast.
  • There is background noise.
  • Lighting levels vary due to the size of the space.
  • Display information includes: information boards.
  • There is not a hearing assistance system.

Exit (Monsoon Forest)

  • The exit area is clearly signed.
  • There is step-free level access at the exit.
  • There is a single automatic door at this exit.
  • The door opens by sliding.
  • The width of the opening is 136cm.
  • The door has a high visual contrast.
  • There is a second single manual door.
  • The second door opens by sliding.
  • The width of the opening is 131cm.
  • The second door has a high visual contrast.
  • There is step-free access via slope as you exit.
  • The slope has a slight gradient.
  • There are door curtains at this exit.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located on the south side of Pink Zone.
    • The most accessible route to the toilet has uneven surfaces and slight ramps or slopes.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a low visual contrast.
    • The width of the door opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a low visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 141cm (width) x 212cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 72cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 86cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 95cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 117cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 93cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a nappy/incontinence items bin.
    • There are multiple coat hooks.
    • The coat hooks are 124cm from the floor.
    • The walls and floor have a low visual contrast.
    • Lighting levels were low at the time of the survey.

Parent and Baby Room / Feeding Room

  • The room surveyed is located on the south side of Pink Zone.
  • The most accessible route to the room has step-free level access.
  • There is step-free level access into the room.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The width of the door opening is 91cm.
  • Internally the door has a low visual contrast.
  • The height of the baby change facility when in use is 88cm.
  • There is a mirror, a wash basin and a hand dryer in the room.
  • The wash basin has a sensor tap.
  • The room has a nappy/incontinence items bin.
  • Seating available in the room includes: chairs without armrests.
  • The walls and floor have a low visual contrast.
  • Lighting levels were low at the time of the survey.

Related Access Guides