Access Guide
Overview
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About
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- Facilities available in the venue include: restaurants, food kiosks, picnic spaces, play areas and animal exhibits.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest step-free train station is Bache.
- The nearest bus station is Chester.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The following areas have step-free access via ramps or slopes: throughout the area (slight and steep slopes).
- Access throughout may include uneven surfaces and manual doors.
- There are no toilet facilities.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- British Sign Language interpreters can be provided on request.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Getting Around
- The following areas have step-free access via ramps or slopes: throughout the area (slight and steep gradients).
- Access throughout may include uneven surfaces and manual doors.
- There is background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: benches.
Entrance (Monkeys)
- This entrance is located in the middle of Yellow Zone.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There are double manual doors at this entrance.
- The doors open away from you.
- The width of the opening is 168cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is step-free level access as you enter.
Exhibition Space (Monkeys)
- This attraction is indoors.
- There is step-free level access throughout all areas.
- Access throughout may include uneven surfaces.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a low visual contrast.
- There is background noise.
- Lighting levels vary due to the size of the space.
- Display information includes: information boards.
- There is not a hearing assistance system.
Exit (Monkeys)
- The exit area is not clearly signed.
- There is step-free access via slope at the exit.
- The slope has a steep gradient.
- There are double manual doors at this exit.
- The doors open away from you.
- The width of the opening is 178cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is step-free access via slope as you exit.
- The slope has a steep gradient.
Entrance (Fruit Bat Forest)
- This entrance is located on the south side of Yellow Zone.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The doors open away from you.
- The width of the opening is 162cm.
- The doors have a high visual contrast.
- There is a second set of double manual doors.
- The second set of doors open away from you.
- The width of the opening is 162cm.
- The second set of doors have a high visual contrast.
Exhibition Space (Fruit Bat Forest)
- This attraction is indoors.
- There is step-free level access throughout all areas.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a low visual contrast.
- The following may be experienced here: strong smells.
- There may be background noise.
- Lighting levels were low at the time of the survey.
- Display information includes: information boards.
- There is not a hearing assistance system.
- There is a free flight bat area.
Exit (Fruit Bat Forest)
- The exit area is clearly signed.
- There is step-free level access at the exit.
- There are double manual doors at this exit.
- The doors open away from you.
- The width of the opening is 168cm.
- The doors have a high visual contrast.
- There is a second set of double manual doors .
- The second set of doors open away from you.
- The width of the opening is 172cm.
- The second set of doors have a high visual contrast.
- There is step-free access via slope as you exit.
- The slope has a slight gradient.
Related Access Guides
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- View information on Chester Zoo - Green Zone (opens new tab) .
- View information on Chester Zoo - Heart of Africa (opens new tab) .
- View information on Chester Zoo - Parking and Arrival (opens new tab) .
- View information on Chester Zoo - Pink Zone (opens new tab) .
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