Access Guide
Location
- The venue is situated within the centre of the city.
- This venue is situated in Chester.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Chester.
Opening Hours
Parking
- The venue does not have its own car park.
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Public Car Parks
View
- There is a car park for public use within 200m (approx).
- The name of the car park is Tesco Car Park.
- The car park is located on Queen Street.
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On Street Blue Badge Parking
View
- On street marked Blue Badge bays are not available.
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On Street Standard Parking
View
- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
View
- There is not a designated drop off point.
Outside Access (Main Entrance)
- There is level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 150cm (4ft 11in) wide.
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Second set of doors
View
- There is a second set of doors.
- The doors open automatically.
- The doors are double width.
- The door opening is 140cm (4ft 7in) wide.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Eating and Drinking
- The following information is for the cafe.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 10m (10yd 2ft) from the main entrance.
- The distance between the floor and the lowest table is 45cm (1ft 6in).
- The distance between the floor and the highest table is 100cm (3ft 3in).
- There is ample room for a wheelchair user to manoeuvre.
- Menus are wall only.
- Menus are available in Braille.
- Menus are clearly written.
- Menus are presented in contrasting colours.
Standard Toilet(s)
- Standard toilets and baby change in Tesco can be used.
Accessible Toilet
- The accesible toilets in Tesco can be used.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.