Access Guide
Opening Times
- Monday Closed.
- Tuesday Closed.
- Wednesday Closed.
- Thursday Closed.
- Friday 14:30 - 18:00.
- Saturday 10:30 - 18:00.
- Sunday 10:30 - 18:00.
- Please click here for information on opening times.
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Comments
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- These are the current opening times. Please check the website before visiting.
Location
- The venue is situated within the centre of the city.
- This venue is situated in Chester.
- The venue is in a pedestrian area.
- The venue is situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Chester.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are available.
- The dimensions of the marked Blue Badge bays are 240cm x 460cm (7ft 10in x 15ft 1in).
- On street Blue Badge parking is located in Commonhall Street.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are not available.
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Drop-off Point
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- There is not a designated drop off point.
Outside area
- There is an outside area which has a few benches.
- The area is opposite the main entrance.
- There are 3 steps to get to this area which are high with tactile markings at the top.
- The area has varied lighting due to being outside.
- The area has a gravel base.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the building.
- There is ramped/sloped or stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 90cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located on the pathway leading to the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the right going up.
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located to the right of the main entrance.
- There is/are 3 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 18cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the left going up.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
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Comments
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- The pathway leading up to the entrance is cobbled.
Reception
- The desk/counter is 1m (3ft 3in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are low to moderate.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are not welcomed in public parts of the venue.
- The lighting levels are low to moderate.
Museum
- Exhibits cannot be audio described.
- Tactile signage for exhibits is not available.
- The availability of tactile signage does not depend on exhibition.
- Touch tours are not available.
- Video tours are available.
- Concessions are not available.
- There is not a wheelchair to borrow.
Toilet with Adaptations
- Accessible toilet facilities are not available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located at the rear of the venue.
- The female and male toilets are approximately 43m (47yd 1in) from the the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are good.
Level Change (Standard Toilets)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the standard toilets.
- There is/are 2 step(s) to the area/service.
- The lighting levels at the step(s) are bright.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the right going up the step(s).
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A member of staff trained in BSL skills is not normally on duty.