Access Guide
Parking (Ellesmere Port Station Car Park)
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is at the side of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There are 6 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 420cm x 260cm (13ft 9in x 8ft 6in).
- The nearest designated bay is 73m (80yd) from the ticket office entrance.
- The furthest designated bay is 86m (94yd) from the ticket office entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does not have tactile paving.
- The patron does not have to cross a road.
- The car park does have a height restriction barrier.
- The maximum height is 195.
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Drop-off Point
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- There is not a designated drop off point.
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Ellesmere Port.
- The venue is not situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Ellesmere Port.
Outside Access (Ticket Office Entrance)
- This entrance gives access to platforms 1.
- This information is for the entrance located at the front of the venue.
- There is not level access into the venue.
- The main doors open away from you (push).
- The doors are double width.
- The doors are permanently held open.
- The door opening is 110cm (3ft 7in) wide.
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Comments
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- From the ticket office, platform 1 can be accessed through a similar width door way.
Level Change (Ticket Office Entrance)
- There are steps to access this area / service.
- The steps are located in front of the entrance.
- There is / are 3 step(s) to the area / service.
- The steps are clearly marked.
- The steps are deep.
- The steps do not have handrails.
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Comments
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- From the ticket office, platform 1 can be accessed via 1 medium step with no handrails.
Outside Access (Platform 1 Entrance)
- This entrance gives access to platforms 1.
- This information is for the entrance located to the right of the ticket office entrance.
- There is not level access into the venue.
- The main doors open (no doors).
- The door opening is 175cm (5ft 9in) wide.
Level Change (Platform 1 Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located in front of the entrance.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Outside Access (Platform 2 Entrance)
- This entrance gives access to platforms 2.
- This information is for the entrance located from Whitby Road.
- There is not level access into the venue.
- The main doors open (no doors).
- The door opening is 190cm (6ft 3in) wide.
Level Change (Platform 2 Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading from the Whitby Road to Platform 2.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
Outside Access (Bridge Entrance)
- This entrance gives access to platforms 1-2.
- This information is for the entrance located from the bridge adjoining Station and Whitby Road.
- There is not level access into the venue.
- The main doors open (no doors).
- The door opening is 180cm (5ft 11in) wide.
Level Change (Bridge Entrance)
- There are steps to access this area / service.
- The steps are located on the footbridge.
- There is / are 15+ step(s) to the area / service.
- The steps are clearly marked.
- The steps are medium.
- The steps do have handrails.
Reception (Ticket Office)
- The reception desk is 3m (9ft 10in) from the ticket office entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk does not have a lowered section.
- Lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
Inside Access
- There is level access to the service.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
Train Station
- There are generally 1 member(s) of staff on duty.
- The station is staffed.
- There is not an office to obtain help.
- The station is not staffed between 06:00 - 14:30.
- There is a ticket office.
- The ticket office is located in the station building.
- The ticket office is 4m (13ft 1in) from the ticket office entrance.
- The train companies operating from within this station are Mersey Rail.
- There is a taxi rank at the station.
- The taxi rank is located opposite the ticket office entrance.
- The taxi rank is 8m (26ft 3in) from the ticket office entrance.
- There are 2 platform(s) in the station.
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Additional Station Information
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- Announcements on platforms are audio and visual.
- Platforms which have tactile markings at the platform edge are 1 and 2.
- Accessible toilets are not located on the platform(s).
- There is not a wheelchair available to borrow.
Train Station Platform
- This information is for platform(s) 1-2.
- The platform(s) which can be accessed by using alternative outside access entrances only is / are 1-2.
Accessible Toilet
- There are not accessible toilets within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- A member of staff trained in BSL skills is not normally on duty.